I cannot connect my keyboard to my thunderbolt display

I have tried plugging in my keyboard in various USB locations on my thunderbolt display; however, my keyboard doesnt work. I used my keyboard on other machines and it does work. My mouse is connected to my thunderbolt display as well; however, it does work....Suggestions?

I have tried every possible combination and the solution I found on MacRumours:
plug the external keyboard into the Thunderbolt display with an extra USB extension cable !

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