I cannot connect ot iTunes store on my iphone 3 please help

i cannot connect to iTunes store on my iphone 3 please help

Hello bgarrick99,
The article linked below details some useful troubleshooting steps that can help reestablish your iPhone's connection to the iTunes Store.
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Cheers,
Allen

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