I cannot connect to Apple store, my WIFI is ok, i already made an apple id and verified thru e-mail. Please let me know the possible possibilities whyt i cannot connect

I cannot connect to Apple store, my WIFI is ok, i already made an apple id and verified thru e-mail. Please let me know the possible reasons why i cannot connect to apple store?

You need to first disable your antivirus and security programs and see if you can load the itunes store then. If so you know its antivirus blocking you.
Secondly due to xmas the itunes store is seeing a HUGE amount of people who got new ipods and/or gift cards. Yes Im sure apple tried to prepare for this but they can only estimate how many extra people they will have. Also SOME ISPs in local areas are limiting access for there costomers to the itunes store to save on overloads on there servers. Far as all this goes (If this is why your not able to connect) it should normalize after new years when people go back to work and school. Seems alot of people post about this issue during peak times which are normally between 8pm and around 10 pm when most people are on

Similar Messages

TS3988 Hi there, can you please let me know why i can't log in to my icloud id and to my apps store? Hope to hear from you soonest. Thanks.

Hi there,
Why i can't log in to my icloud account to my apps store setting? Also my apps store cannot connet even if i have an internet connetcion? Please let me know the possible answer in soonest possible time. Thanks

you can have a differend apple ID signed into the iTunes and App stores than you do signed into iCloud and even iMessage/facetime. So, you can have up to 3 different Apple IDs signed into the device at one time. If you wish to do so.

We're sorry, the device you connected may be damaged and cannot be activated for service. We recommend you visit your nearest Apple Store for more information. To find your nearest Apple Store, click here.

I needed to restore my phone to an earlier restore point because my notes were deleted after I restored I recieved this message
"We’re sorry, the device you connected may be damaged and cannot be activated for service. We recommend you visit your nearest Apple Store for more information. To find your nearest Apple Store, click here."
I need to get phone running asap abd do not want to go to Apple to talk with Genius.

That message will occur when you put in a NON-AT&T sim
just get the sim out and try again

My ipad 2 and iphone 4S won't connect to app store via wifi but will connect via 3g

my ipad 2 and iphone 4S won't connect to app store via wifi but will connect via 3g - both are running 6.0.1 - I have tired several wifi networks but same result.

Hi LandJ1980,
I would recommend first trying these steps:
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
If that does not work, this article has some additional ideas to try, even though you are only seeing this with the App Store:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Cheers!
- Ari

HT4623 Hii!!! My name is Alexis Delgado, I live in Venezuela, I got a Iphone 4s unlocked from a apple Store in USA december 2011. I made a update a few a days ago but my wifi is in gray, It doesn't work anymore. I'd like to know what can I do, please

Hii!!! My name is Alexis Delgado, I live in Venezuela, I got a Iphone 4s unlocked from a apple Store in USA december 2011. I made a update a few a days ago but my wifi is in gray, It doesn't work anymore. I'd like to know what can I do, please. my mail: [email protected]

Wi-Fi or Bluetooth grayed out

HT5957 I completed the iOS 7.0.2 update and now my screen is locked in the Connect to iTunes position. I am not near my home computer so I cannot connect to iTunes. Please let me know if there is a way to recover this without connecting to a computer.

I completed the iOS 7.0.2 update and now my screen is locked in the Connect to iTunes position. I am not near my home computer so I cannot connect to iTunes. Please let me know if there is a way to recover this without connecting to a computer.

Use iTunes on any computer to restore your iPhone. Your data
will be gone, but your iPhone will be functioning. You can restore
when you get home.
You may wish to look into iCloud to prevent data loss in the future:
http://support.apple.com/kb/HT4436

HT204051 I'm unable to connect my iphone 5s to the Dlink router. I tried all the apple support suggestions. But doesn't work. Please let me know.

I'm unable to connect my iphone 5s to the Dlink router. I tried all the apple support suggestions. But doesn't work. Please let me know.

I'm having this problem now with my 2 weeks old iPhone 6+. in the beginning everything going great and managed to connect every wifi around me. Then suddenly 1 week ago, All the wifi from my office, home, hotel and coffee house saying either incorrect password or can't join the wifi. But when i switch on my hotspot from my iPhone 5 it can be connect. i also try with my friend iPhone hotspot. So is it because of hardware problem or software problem. And i just restore my iPhone6+ and still can't connect to wifi and manage to join hotspot (also wifi right?) regret as all my downloaded stuff vanish and now can't download back using wifi.....
Thanks for assisting

When I try to turn on my ipod touch I get a picture of a cracked apple and then a picture of a cable arrowed to the iTunes logo. I cannot do anything else. My computer now doesn't recognize the ipod and it looks like I lost all music and pictures. help!

when I try to turn on my ipod touch I get a picture of a cracked apple and then a picture of a cable arrowed to the iTunes logo. I cannot do anything else. My computer now doesn't recognize the ipod and it looks like I lost all music and pictures. help!

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

5 days ago I bought a 13" mac book air from an apple store. It does NOT have Maverick on it! I paid full price for it but since it has the old operating system-.I kind of feel like I purchased a "clearance" item but payed full price! any advice?

5 days ago I bought a 13" MacBook Air from an apple store. It does not have Maverick on it! I paid full price for it, but since it has the old operating system I kind of feel like I bought a "clearance" item but payed full price for it! Does anyone have any advice, wisdom etc. This is my first Mac and I'm really bummed that it's not the latest and greatest. I know I can download maverick for free.....but are there other differences? Maybe something else that I thought I was getting but didn't? Thanks.

There is no difference, you didnt get "shorted" Mavericks is a FREE DOWNLOAD
Open the APP store and download Mavericks.
You didnt buy a "clearance" item, you just got an Air that was there at the shop before Mavericks was released.
There is no difference other than a 40 min. download.

I bought the company unlocked phone from apple store Canada. It was originally loaded with software 4.2 and was working fine here in SaudiArabia. Yesterday I updated with IOS 5.0.1. Now it is showing that sim is not valid. The same sim works in other p

I bought the company unlocked phone from apple store Canada. It was originally loaded with software 4.2 and was working fine here in SaudiArabia. Yesterday I updated with IOS 5.0.1. Now it is showing that sim is not valid. The same sim works fine in other phones.

Here's and update on my problems and here are are some screen shots of the types of problems I've been having since the v5.0.1 update. Keep in mind these are native apps and I have tried the rebuild phone crap many times, nothing helps.
This is screen shot of a what happened when I tried to use my camera one day, both the front and back cameras were all black. I had to power cycle the phone to get rid of this problem. The cameras appeared to be working correctly, I could focus and zoom but it was all black.
Here is an image of what happened when I searched for something in a map. This is after I picked the choice I wanted, the keyboard disappeared but the list didn't. I had to force close the app and restart it for this problem to go away. Who knew five bars on ATT was possible.
And finally this is the messaging app, although you would not know it. I had to return to home screen (after a long pause for it to process the button push) and return to the messaging app. This happens all the time with the messaging app and the notifications sounds drive me crazy. If i'm using the phone, say browsing the web and I get an incoming message its almost 100% of the time the messaging app will screw up. The sound will play at the wrong time or not at all, message will show up in notifications and diasapear in message app or Ill have a problem like this:

Apple store worked great, now it keeps telling me that I need to verify payment info and my security code is invalid for my card... The card is current? What's going on?

Apple store worked great, now it keeps telling me that I need to verify payment info and my security code is invalid for my card... The card is current? What's going on?

Did you enter the last three digits on the back of the card for Visa or Master or the 4 digit # on the front of Amex?

What are the possible reasons why I cannot reactivate using my AppleID, even though I already change its password with the help of Apple personel

What are the possible reasons why I cannot reactivate my Iphone5 using my AppleID, even though I already change its password with the help Apple personel

If the password for your Apple ID works at id.apple.com > Manage Apple ID, then it's likely that the Apple ID the device wants you use is not the same as the Apple ID you are using.
Exactly what screen are you at on your iPhone? It sounds like it is in Activation Lock.

Hi how are you i want to replace my iphone 4 with a new one. But i am in Darwin,there is no any apple stores. So where can i send my phone for replacement and how much for that?

Hi how are you i want to replace my iphone 4 with a new one. But i am in Darwin,there is no any apple stores. So where can i send my phone for replacement and how much for that?

Warranty and Support are only valid in the country of origin. You will need to take the device to whatever country it originally came from.
Apple will not accept shipments from outside the country nor will they return it to an address outside the country.

My kid just got an iPod 5th gen (today from Santa) and it won't power up or charge. The only response is when I connect the USB and press the power button or front button the Battery appears with red line and lightning symbol. No other response at all.

Sorry about the long title.....its my first post.
My kid just got a brand new iPod 5th generation (today from Santa) and it won't power up or charge. The only response is when I connect the USB and press the power button or front button the Battery appears with red line on left and lightning symbol below. There is no other response at all no matter what I do, including holding both buttons down for extended period. My other kid got one and it works perfectly.....I have interchanged usb cables ports etc. but still no response....I would really appreciate any help.

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Make an appointment at the Genius Bar of an Apple store since you have a hardware problem with the iPod. This is because as you said the same cable works with another iPod.
Apple Retail Store - Genius Bar

Hey guys i got a problem connecting with itunes always giving me ox80090318 if u know the answer please let me know thx

hey guys i got a problem connecting with itunes always giving me ox80090318 if u know the answer please let me know thx

Hello Makiaveli,
It sounds like you are getting this error code when you are trying to access the iTunes Store.
I found this article with this error listed in the symptoms section, for you that should help troubleshoot the issue named:
Apple software on Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123
Resolution
The cause for these issues is a program that monitors the Winsock protocol for Windows conflicting with Apple software. These programs usually use a Layered Service Provider (LSP) that can help identify the particular program installed. The programs that monitor this protocol have a variety of purposes, including security software, content filtering, and optimization of network traffic.
To find the LSP:
Download Autoruns for Windows from Microsoft
Look for Autoruns.ZIP and open the compressed folder.
After reviewing the contents and the license, drag autoruns.exe to the desktop.
Open Autoruns.
Click on the tab that says Winsock Providers.
A list of items should appear. A column showing the publisher should be available.
For items other than Bonjour, which is from Apple, check with the publisher for updates to resolve the conflict between their software and Apple software.
If the publisher is unfamiliar to you, you may be able to use the table below to find out more information about the origin of the modifications to Windows.
Some of the publishers and programs that are known to have versions with a conflict are listed below:
Product or Publisher
LSP Name
Bigfoot Networks / Killer Gaming
BfLLR over [MSAFD Tcpip [TCP/IPv6]]
Bsecure
Bsecure over [MSAFD Tcpip [TCP/IP]]
Bullguard
BGLsp over [MSAFD Tcpip [TCP/IP]]
Bytemobile, Inc.
BMI over [MSAFD Tcpip [TCP/IP]]
CA / Total Defense Internet Security
LAYERED_PROVIDER over [MSAFD Tcpip [TCP/IPv6]]
ContentWatch / Net Nanny
CWALSPSYS CWALSP MSAFD Tcpip [TCP/IP]
Covenant Eyes
Covenant Eyes Monitoring over [MSAFD Tcpip [TCP/IP]]
Dr. Web
DrWebSP.4 over [MSAFD Tcpip [TCP/IP]]
Earthlink Total Access
PropelLSP over [MSAFD Tcpip [TCP/IP]]
Eset
NOD32 protected [MSAFD Tcpip [TCP/IP]]
Fourelle Venturi
VENTURI_TP [MSAFD Tcpip [TCP/IP]]
FoxyProxy
FoxyProxy Service Provider over [MSAFD Tcpip [TCP/IP]]
Hide My IP / My Privacy Tools
My Privacy Tools - LSP over [MSAFD Tcpip [TCP/IP]]
MegaUpload / MegaKey
msadmid over [MSAFD Tcpip [TCP/IP]]
Netintelligence
NIHLSP over [MSAFD Tcpip [TCP/IP]]
Netscape Internet Service
SlipStream LSP over [MSAFD Tcpip [TCP/IP]]
Netsweeper
Liger over [MSAFD Tcpip [TCP/IP]]
Norman/Norman Security Suite
NLF over [MSAFD Tcpip [TCP/IP]]
Panda AntiVirus
PAV_LAYERED over [MSAFD Tcpip [TCP/IP]]
PC Tools / Spyware Doctor
PCTOOLS over [MSAFD Tcpip [TCP/IP]]
PureSight Internet Content Filter
Winsock over MSAFD Tcpip [TCP/IP]
Ratajik Software StationRipper
AVSDA over [MSAFD-Tcpip [TCP/IP]
Safe Eyes / McAfee Family Protection
Internet Content Filter over [MSAFD Tcpip [TCP/IP]]
Sendori
SendoriLSP over [MSAFD Tcpip [TCP/IP]]
SpeedBit Video Accelerator
SBLSP over [MSAFD Tcpip [TCP/IP]]
TellyAbroad
EasyHideIP over [MSAFD Tcpip [TCP/IP]]
Trend Micro
Trend Micro LSP over [MSAFD Tcpip [TCP/IP]]
VMWare
VMCI sockets DGRAM
Wave / Embassy Trust Suite
Wave Systems Kerberos LSP over [MSAFD Tcpip [TCP/IP]]
XFire
Xfire_LSP MSAFD Tcpip [TCP/IP]
Once you've identified the third-party software that installed the LSP, you should check for updates. If the software is your security software, see iTunes: Troubleshooting security software issues for additional information.
Bytemobile is usually associated with cellular data connection software. You may want to check if your provider has instructions to disable or uninstall that portion of the software, such as these instructions from AT&T.
Note: If unsure on the origin of your LSP, you may try to locate vendor information to determine which software is responsible for the non-default value here.
Thank you for using Apple Support Communities.
Cheers,
SterlingD

I cannot connect to Apple store, my WIFI is ok, i already made an apple id and verified thru e-mail. Please let me know the possible possibilities whyt i cannot connect

Similar Messages

Maybe you are looking for