I cannot connect to iTunes Store, I have re booted both my iPhone iPad and wifi router any suggestions ?
I have done all the usual re boots on wifi and iPad, phone and so that is not the problem. I have 3 apps waiting to update bit they are stuck there, I cannot connect to iTunes Store and so you know I am not trying to connect to tunes! I am trying to update apps but cannot connect on either my iPad or iPhone. Changing the date does not work! Has anyone had this happen to them and if so how did you resolve it?
For those who are getting annoyed, I have found a solution which requires you to create a new apple ID without using credit card information:
1. Go the app store
2. Hit cancel when it asks you to sign in (If it doesn't, continue to step 3)
3. Find a free app and try to download it
4. you to sign in option will appear, it will ask you if you want to use existing ID or create a new apple id. SELECT CREATE NEW APPLE ID
5. Follow the steps and when it gets to the stage it asks you for your card info, Choose 'None'
6. Full in all you name and address etc... And click next.
7. Verify your email and Enjoy downloading FREE apps
8. Say thank you as I do appreciate your love :)
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After updating to ios6 I am mostly unable to download apps, about 95% of the time I get a box saying "cannot connect to iTunes Store". Have checked for more updates and been around in circles on apple tech "support", any ideas anyone?
After updating to ios6 I am mostly unable to download apps, about 95% of the time I get a box saying "cannot connect to iTunes Store". Have checked for more updates and been around in circles on apple tech "support", any ideas anyone?
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What is error 1202? I cannot connect to itunes store. i have downloaded the latest version of itunes and still not able to connect to itunes store.
For those who are getting annoyed, I have found a solution which requires you to create a new apple ID without using credit card information:
1. Go the app store
2. Hit cancel when it asks you to sign in (If it doesn't, continue to step 3)
3. Find a free app and try to download it
4. you to sign in option will appear, it will ask you if you want to use existing ID or create a new apple id. SELECT CREATE NEW APPLE ID
5. Follow the steps and when it gets to the stage it asks you for your card info, Choose 'None'
6. Full in all you name and address etc... And click next.
7. Verify your email and Enjoy downloading FREE apps
8. Say thank you as I do appreciate your love :) -
Hi, I have upgraded my iphone 4s to ios7 and now when I am trying to login to app store, it says "Cannot Connect to iTunes Store". When I try clicking on the "Terms and Conditions" in iCloud, it first says "Cannot Connect" and then the following message: "Verification Failed: the certificate for this server is invalid. you might be connecting to server that is pretending to be setup.icloud.com, which could put your confidential information at risk". My wifi is working properly as I have accessed websites from safari. I reset my network settings too and even reset my password. But none of these get my iphone working.
I'm having the same problem with the iTunes Store...it much be down :(
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Help! Cannot connect to iTunes Store. Only thing shows up is white screen and iTunes Store words appear.
Hi Davin12,
Here is an article with some troubleshooting ideas for when you are not able to connect to the iTunes Store:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Take care,
- Ari -
Hi, I am having trouble accessing the iTunes store to download apps. Every time I want to download an app it says cannot connect to iTunes store. I have no idea why. I've reset my settings and it still doesn't work. Any help is much appreciated. Thanks
Start here and see if any of these steps help.
Cannot connect to the iTunes Store
Try this first.
Try resetting (turning off and then on again) your Wi-Fi router -
Trying to update apps my ipod touch says cannot connect to itunes store I have internet connection
trying to update apps my ipod touch says cannot connect to itunes store
What is "it" in but it is not connecting with the ipod ?
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when i click on itunes on my ipad2 i get the error ..'cannot connect to itunes'...I'm able to access podcasts and itunes U but not itunes store..my apps store and safari are also working perfectly but don't know whats the issue with i tunes store...i use an airtel broadband connection through a wifi router..pls help
I was having this problem. The settings on my wireless router was set to hide my IP address so it wouldn't connect. When I changed that, I connected no problem. While this is annoying since I don't want my IP address to be out there, I just switch my router when I need to connect to the App/iTunes Store. Hope this helps. It worked for me.
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I cannot connect to the Itunes store. My internet connection is working properly. I contacted the Apple Support and was advised that I would need to pay $19 for further support from them. I want to sync my Ipad music to PC. Perplexed.
Thanks! Steller GirlHello Stellar Girl,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Best of luck,
Mario -
Help please!
Hi again,
Make sure that you have a Wi-fi / 3G connection and these are turned on.
Try resetting your Wi-Fi router by turning it off and then on again.
Check and verify that Restrictions on your iPad is turned off (Settings > General > Restrictions).
Tap Settings > Store on your device and sign out, then sign in again.
Tap Settings > Store > Apple ID > view Apple ID and turn off Genius for Apps.
Turn off and on (restart) your iPad.
Hope this helps -
I loaded cleartune a while back, there are upgrades/updates available, which I'm trying to load. When I choose update, it asks for my password, which I provide and I get a message saying "cannot connect to Itunes store" I have many other apps I've loaded and upgraded just fine. However this one, the one I actually wanted bad enough to pay for, is wanting me to delete it and buy another copy. How can I update Cleartune without buying it again?
Hi all,
This is a very interesting situation. I did try to update one of my apps within itunes as was suggested. That worked !!
But then I noticed that I had 2 different logins that I must have created over the years. I almost forgot. I have a apple ID and an AOL ID. It seems that I purchased (actually they are all free) some apps with one ID and other apps with the other ID. I must have done this by accident.
So when I log out of one of the IDs on my Touch and then log in with the other ID, I can update the apps.
It seems that something changed on Apple's servers. It seems that until recently I was able to update free apps regardless of what ID I originally bought them with. Now it seems that's not the case. Apple must check this now.
Now that I know what the issue is, I'll make sure I use one ID all the time.
Thanks,
Steve -
Cannot connect to iTunes Store how do I combat this to update apps and sign back in to game centre
Have you jailbroken either of these devices? Have you used the computer you are trying to update with to jailbreak a device? Have you tried using another computer to do the update? You may have to make an appointment at the Genius Bar to have the device checked, or send the device off to Apple care.
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HT2534 cannot connect to iTunes store when creating new apple id
i am trying to create an apple id not connected to a credit card and when i try to purchase ibooks and create a new apple id i get message "cannot connect to iTunes store" I have reset all ipad settings, forgot all wifi networks, and reconnected but still same message. I am techadmin at a school and 13 other iPads that i configured had no problems creating creditcard-free apple ids.
Also, i can access the iTunes store if i use an existing apple id.
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Keep getting "cannot connect to itunes store" when trying to update aps. help please.
am trying to update free aps on ipad mini. i key in itunes password but keep getting "cannot connect to itunes store" message. have changed password twice & password works on laptop. why won't it work on ipad?
Hello richvasmc,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Troubleshoot issues on an iPhone, iPad, or iPod touch
If you haven't been able to connect to the iTunes Store:
Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
Note: Time Zone may list another city in your time zone.
Make sure that your iOS software is up to date by tapping Settings > General > Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
Try resetting (turning off and then on again) your Wi-Fi router.
If the issue persists, try troubleshooting your Wi-Fi networks and connections.
Best of luck,
Mario -
Cannot connect to itunes store on my touch what do i do
can some one help me with this issue? i am trying to go on either the itunes store or app store on my ipod touch and both give me the same error message:
"cannot connect to iTunes Store"
I have internet access and am connected to my home wifiCan't connect to the iTunes Store
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