I cannot connect to the iTunes store.  I have internet connectivity.

Trying to connect to the iTunes store, which I previously could do from this computer (and the other computers in my house can all connect) I get a timeout error or the window simply stops responding.  If I check my available downloads from the Store, I am told I do not have any, so it is getting that information.  When I look at my account information under the store, it all is correct and active.
Any ideas?

This Apple article might help you out -> iTunes: Advanced iTunes Store troubleshooting
I tend to look at the security software first, if a problem starts happening after updating an application.

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