I cannot connect to the ITunes store or Amazon cloud due to "No internet connection" which I obviously have

Every time I attempt to connect to the Itunes store or to the Amazon cloud I am given an error message that states I do not have an internet connection which is not true because I do have an internet connection.

reset your hosts file
* http://support.microsoft.com/kb/972034

Similar Messages

  • My computer says it cannot conect to the itunes store even though i am conected to internet

    When i try it gives me an error 306.  HELP

    When i try it gives me an error 306.  HELP
    The 306 is often a proxy problem. I'd try the following user tip with that:
    https://discussions.apple.com/thread/2345214?threadID=2345214

  • I can open my iTunes and play my purchased music, but I cannot get into the iTunes store.  btw, I just downloaded the new version of iTunes

    I downloaded the new version of iTunes, and now, I cannot get into the iTunes Store. 

    many thanks.
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    I'd try the following document: 
    Apple software on Windows: May see performance issues and blank iTunes Store
    (If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)

  • HT201304 why I cannot conect to the iTunes store with this iPad?

    why I cannot conect to the iTunes store with this iPad?
    when  I want to download something, always show me " cannot connect to the intues store ? What I can do now ?

    Usually it's because you are not making internet connection via wifi.
    Look at iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
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    Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    If none of the above suggestions work, look at this link.
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
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  • I use to be able to sign in to itunes store just fine but now I cannot get to the itunes store homepage?

    I use to be able to sign in to itunes store just fine but now I cannot get to the itunes store homepage?

    Hello,
    '''Try Firefox Safe Mode''' to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.
    ''(If you're not using it, switch to the Default theme.)''
    * You can open Firefox 4.0+ in Safe Mode by holding the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
    * Or open the Help menu and click on the '''Restart with Add-ons Disabled...''' menu item while Firefox is running.
    ''Once you get the pop-up, just select "'Start in Safe Mode"''
    '''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshooting extensions and themes]] article for that.
    ''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
    ''When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.''
    Thank you.

  • I can go onto the itunes store but when i try to update ios 7 it says i have no internet connection

    i can go onto the itunes store but when i try to update ios 7 it says i have no internet connection

    I upgraded my iphone 5 to IOS 7 and it will not recognise my previously OK bt home hub connection.  If I go to an allternative, BT WiFI it connects but will not allow me to access anything on the web or any applications needing web access.  Any way round this or can I revert back to IOS 6?

  • I OPEN MY ITUNES BUT I CANNOT ACCES TO THE ITUNES STORE, THUS MY APPS CANNOT UPDATE ALSO

    I OPEN MY ITUNES BUT I CANNOT ACCES TO THE ITUNES STORE, THUS MY APPS CANNOT UPDATE ALSO

    If you mean a newsstand subscription then try logging into your itunes account on a mac or pc.
    Subscriptions can be cancelled from within there.
    Message was edited by: LukaMac

  • Why i cannot get in the itunes store? Please help me

    Why i cannot get in the itunes store? Please help me

    Check your firewall to ensure that itunes and ituneshelper are allowed.
    Check your internet settings.
    Control Panel – Internet Options – Advanced
    Check that SSL 3.0 and TLS 1.0 are checked.
    Uncheck “Check for server certificate revocation (requires restart)”
    Click okay

  • I'm not able to shop anymore in the iTunes Store. It keeps invalidating both by debit cards even though I have ample balance. What do I do?

    I'm not able to shop anymore in the iTunes Store. It keeps invalidating both by debit cards even though I have ample balance. What do I do?

    If you want to try to clear even more disk space see https://discussions.apple.com/thread/5872318?tstart=0

  • I cannot connect to the iTunes Store on my PC. I am running Windows 7. I have run the updates and the flushdown. I've run the repair download ... no results. Help!

    iTunes still does not work properly. It will let me play the music, but it still won’t let me connect to the iTunes store. I did all of the updates, including the "repair missing files" and did a flush and everything comes back as just fine.
    I’ve thought about totally uninstalling and reinstalling, but I don’t want to lose all the settings and configurations. Hopefully we can figure out what went wrong.
    Last week, I was trying to download an app a couple of days ago and it seemed to get stuck. We had to do a “hard shutdown”to get the computer to shutoff and get out of the iTunes program. I don't know if that had anything to do with my problems. Hopefully any suggestions will help me get back into the iTunes Store. I miss my iTunes!!

    Try iTunes 9.2.1 which will run on OS X 10.4.11.  iTunes 9.2.1, http://support.apple.com/kb/DL1056
    You also need at least Safari 4.0.3 to connect to the iTunes Store.  You can download Safari 4.1.3 for OS X 10.4.11 (Tiger) here: http://support.apple.com/kb/DL1069

  • I cannot get into the iTunes store. I keep getting error message 0x80092013

    I have spent hours trying to get into the iTunes store without success. Error message 0X80092013 keeps appearing. Someone has suggested maybe a driver is missing. Please help if you can. (I can get into the store using my laptop. I cannot get into it from my desktop.) I'm using Windows Vista.

    many thanks.
    I am in my iTunes application and when I press the link to connect to the iTunes Store, it starts churning, and churning, but never connects. It has churned for hours and when I finally click the "X" to close it, I get error code 11222.
    I'd try the following document: 
    Apple software on Windows: May see performance issues and blank iTunes Store
    (If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)

  • For iphone 3g and ipod4 when i try to update my apps i get a box that reads cannot conect to the itunes store

    regarding my iphone 3g and ipod 4 when i try to update my apps or buy using my devices my user name and password box comes up put my password in and it seems to start  but then i get a message reading cant connect to the itunes store any suggestions

    https://p10-buy.itunes.apple.com/WebObjects/MZFinance.woa/wa/iForgot?

  • I cannot get into the iTunes store on my computer.  The last time I was able to do so was in February. The website doesn't help me. I authorized it on my Security Settings and it still doesn't work.

    I need help configuring my computer for the iTunes store. What can I do?

    You don't have the iPad connected to the computer with the cable while you are trying to download apps on the iPad do you?
    I'm running out of ideas here. Try this, reboot your iPad and then try again. If you are connected to the computer, disconnect the iPad first.
    Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.

  • Really annoying: Cannot search in the iTunes Store

    For some reason, when I try and search for music in the iTunes store, I get a message that says "iTunes cannot complete your request, please try again later." Well I tried again later, again and again, and still get the same message. It is error message number 499. I can use the links to navigate the store and go different places, but cannot search. I ran the diagnostic thing and it said that everything is working properly, well obviously, it is not. I have heard of the entire store being down, but never just the search function. Perhaps the program is corrupted. If I unistall it and reinstall it, how can I save my iTunes library?
    Message was edited by: biasoccerboy
    Message was edited by: biasoccerboy
    Message was edited by: biasoccerboy

    I get the same thing but (to add more details) I am logged into the iTunes Canada site and I get the error code "An unknown error occurred (5002)" I'll post the question to iTunes feedback as well... who knows, they may be working on it already.

  • HT4061 I cannot purchase from the iTunes Store

    I have a credit card that is valid . my user I'd And password are good why can't I purchase from the iTunes Store .p?????

    Hi there Benjin90,
    Welcome to Apple Support Communities.
    It sounds like you want to change the Apple ID that’s used to sign into the iTunes Store on your iPhone 4. The article linked below will walk you through that process and answer any related questions that you may have.
    iOS: Sign in with a different Apple ID in the iTunes Store, App Store, and iBooks Store - Apple Support
    Cheers,
    -Jason

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