I cannot convert PDF to word after downloading new acrobat.
I just downloaded AdobeAcrobat to convert PDF files to word. The first time I tried to convert a file it worked. The second time it did not on a different computer. What could I have done wrong?
Not sure what you mean about downloading Acrobat. You would either have to download the trial or purchase Acrobat. I don't understand what you really have. It may be you have Reader (a free download) and not Acrobat.
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I cannot convert pdf to word even thuogh i have subscribed to the service, please advise. Invoice Number 0646799448.pdf
Hi gregorr22536759,
I've checked your account, and it appears that there was a payment processing error. Please Contact Customer Care so that an agent can help you resolve that.
Best,
Sara -
Cannot convert pdf to word file
i cannot convert pdfs to word files using either Adobe Reader or ExportPDF website. Using Adobe Reader, I get "an error occurred while trying to access the service" and for ExportPDDF website, I get an "internal server error" message. I have the most recent version of Adobe and checked for recent updates Anything else I can try?
[topic moved to Acrobat.com Services forum]
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Hi da522811,
Are you still having trouble converting files? It sounds as though you may be trying to convert via Reader, is that correct? If so, please try logging out, and then logging back in. You may need to log out via the web interface at https://cloud.acrobat.com if you don't have access to the Sign Out button in Reader.
Please let us know how it goes.
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I recently purchased adobe to convert pdf to word. I go through all the steps, the file is supposedly converted and saved into a downloads folder. From there I cannot open the file, or save it to another file, as is suggested. The same 'prompt' box just keeps popping up and I can never actually open the file. What am I missing?
Sara:
A little more cumbersome but going to the AdobeAcrobat.com works.
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I cannot convert PDF to word anymore
I use to be able to convert pdf files to word 2010, but cannot do it anymore. Any advice
Using what software? What exactly means "cannot"?
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I cannot convert pdf to word doc anymore error comes up
I cannot convert my pdf to word doc anymore
Hi,
May i know what error it is showing?
Please elaborate with screenshot.
Try to use different browser.
Regards,
Florence -
Cannot convert PDF to Word properly. Comes back scrambled.
I just bought today PDF to Word converter today.
I tried all possiblities and the document always comes back scrambled.
What do I do wrong?What are you using to convert: Acrobat, or the ExportPDF online service?
What exactly means "cannot"? -
Hi, I am attempting to convert a PDF to word. I had another file the exact same size and essentially the same content, but the latest file is a corrected version of the first. I need to compare the two word documents to insure no additional changes were made to the corrected copy. I had no problem converting the first document to Word format succesfully.
The PDF is 14.00 MB. My OS is Mac OS X 10.9.2, browser Safari and Firefox (I attempted to convert using both browsers.) I have Microsoft Word 2011 and am using Adobe Export PDF to convert online to a docx format. I've attemptd this approximately five times. Acrobat Distiller 10.0.0 is the producer of the PDF and the application is pScript5.dll Version 5.2.2. The error message is vague; "Conversion Faliure" is the only info provided. I would like a refund for this purcahsed product if the conversion is not successful as this project is specifically why I bought Adobe Export PDF. Thank you for any assistance that can be provided.Hi NKB37,
I'm sorry that you're running into trouble with ExportPDF. Since the issue seems to be particular to one file, I would like to suggest that you send us your original file using the following File Conversion Issue form and Adobe will take a closer look at the file.
If you'd rather proceed with a refund, please contact our chat team by visiting: https://www.acrobat.com/misc/en/contact-support.html
Best,
Sara -
Recently subscribed, but cannot convert PDF to word
Two days ago I registered to subscribe so that we could convert PDF documents to Word or Excel. All verifications were done and payment made by credit card. Now, however, when I try to convert a PDF to word it doesn't work. Can anyone make any suggestions as to why?
Thanks,Hi whitelionstride,
I would love to help. What happens when you try to convert your files? Are you having trouble logging in, or do you get error messages when you try to convert files.
Please provide a few details about the problem you're experiencing, and we can go from there.
Best,
Sara -
Bought converter, cannot convert pdf to word, how do I get A. Help B money back
Not a technie need help, seems to convert pdf to a word file but can't edit it or add to it. Can't get help.
A. You may get help here, but only if you provide enough details of your specific problem. B. You can try here: Cancel your membership or subscription | Acrobat.com online services
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Cannot generate pdf in RoboHelp after upgrading to Acrobat 7.0 Pro
I just upgraded from Acrobat 7.0 to Acrobat 7.0 professional. RoboHelp will no longer generate pdfs. Get error "Cannot locate printer driver. Reinstall Acrobat 7.0"
Am using RoboHelp for HTML version 6.I don't have a compatibility chart for the versions of Acrobat and RoboHelp, not sure if that could be an issue. I assume Acrobat is working otherwise - for example, if you PDF from Word
It was the case that RH had to be installed before Word. I don't think that extended to Acrobat but it could be worth trying an uninstall and reinstall.
Also try setting Acrobat's compatibility settings to something low such as Acrobat 5.
Ultimately you may have to settle for generating to Word and creating the PDF from there.
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge -
Cannot convert pdf to word in Acrobat X PRO
I have just installed Acrobat X PRO on a PC and the user wants to make some of his PDF files into Microsoft Word. I go to the edit PDF and select the file then select MS Word and when I hit convert it says please sign in to a paid account...... This is a paid version of Acrobat so why can't I convert these files? I did add the serial number when it was first installed. PLEASE HELP
You have both Adobe Reader (which offers one kind of conversion, paid for one way), and Adobe Acrobat Pro (which offers another kind of conversion, paid another way). Be sure you understand that these are two different bits of software, and that you can and must choose which one to use.
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How do I convert a PDF to a word file, all I get is a rubbish ?
Hi David. I am having issues signing in. I have been getting “an error occurred while signing in” and the email and password turn pink?
Lena Bassford (905) 741-0060
Executive Director
cid:[email protected]
Hamilton Halton Niagara
www.food4kidsnow.org
Live so that when your children think of fairness, caring, and integrity, they think of you.
<http://www.brainyquote.com/quotes/quotes/h/hjacksonb135055.html> H. Jackson Brown, Jr. -
Cannot Convert PDF to Word because the "document is too large". What can I do?
I am trying to convert a document to word from PDF, but acrobat.com keeps returning a message that the 'document is too large'. What are some our options?
What's the size of the source doc? ExportPDF conversions are limited to 100 MB.
[topic moved to ExportPDF forum]
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