I cannot deauthorize my machine

I recently wanted to play music that I purchased from the ITMS on my computer at work. I loaded my music, and knew that I had to authorize this computer to play my music, I went to authorize the machine and it read "Deauthorize Computer". I thought that was odd since I never authorized this machine to begin with. So, I went to play my music - and no go - it wouldn't play and it won't authorize.
Has anyone else had this problem? Why will it not let me deauthorize to authorize?

Jeffrey hello,
Quit iTunes...
Download Cocktail and start the program... click on the 'interface' Icon and tick 'Show Invisible Items' then click the Restart button... or use Onyx to do the same thing (Make files visible).
In a finder window click on the Icon that is your Boot Volume in the Side Bar ... select users ... select shared folder ... select the folder named 'SC info' and put it in the trash and empty it ... Do Not touch any other file.
Pathway looks like this HD > users > shared > SC info > SC Info.sidb
Go back to the Cocktail 'interface' window and untick Show Invisible Items and click restart .. quit Cocktail.... if you used Onyx or any other program to make the files visible, use the same program and set it all back the way it was important
Start iTunes after deleting this folder... iTunes will prompt you to enter your authorization information again ... see now if your problem still exists...
Let's know how you get on Jeffrey ... take care ... TP

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Hi all, I don't know if I'm posting in the right place or not, If I'm not then I'm sorry. How do you Deauthorize a Machine from your account, anybody know? what it is. When I set the account up to buy tracks from Itunes. I was using the same Laptop that I'm using now, Just a differnt hard drive as The old hard drive died on me. I never bought any tracks from Itunes so I didn't have any to lose. I couldn't deauthorize this laptop because I didn't know that the laptop was going to die on me. In went the new hard drive. re-installed windows xp pro & re-installed itunes 8.1 clicked on authorize this machine & it came up with 3 machines out of 5. it's the same Laptop on the account. how to I remove this laptop twice from the account is it possible cheers?, If i do remove 1 of the machines, will I lose the rights to play back the tracks that I've bought today?

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See also this article: One computer using multiple iTunes Music Store authorizations

I cannot authorize my new computer in iTunes because I hit the 5 device limit. However, I cannot deauthorize the old one because it's gone. I also cannot use the deauthorize all computers button because I did last year when I was replacing computers. Is t

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harishassan16 wrote:
... Is there any other way of deauthorizing computers that no longer exist?
If you no longer have, or access to, the computer(s) you want to deauthorise,
Log in to iTunes, go to "view your account info" on the itunes store, deauthorise all five,
(Please Note: this can only be done Once every 12 months)
Then re-authorize your current Computer(s) one at a time..
Authorise / Deauthorise About
http://support.apple.com/kb/HT1420
harishassan16 wrote:
... I also cannot use the deauthorize all computers button because I did last year ...
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

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I have itunes and a significant portion of my itunes library are store purchases. I have had to reinstall my windows OS quite a few times recently due to not installing it properly. I have had a few different laptops in the past year as well, (3 of them) and i have authorized my library on all of these devices except the last install of windows, and my newest laptop. Now, it will not let me authorize my new laptop and freshly formatted Desktop due to using all of my authorization slots. But here's the problem - I cannot deauthorize all, as it won't let me until june of 2014 for some reason, and I can't access the old devices to deauthroize them manually because I either formatted them or do not have them any more. Holding my library hostage is unacceptable, and I want access to the things I paid for like my music and itunes match content in the cloud. However, when I click the links to livechat with apple to have this issue resolved, they do not do anything and the hyperlink doesn't actually have a link associated to it, so I can not contact support as I work overnight and sleep during the phone support hours of operation. I'm getting really sick of not being able to use something I have every right to, and then when I try to get it fixed, all I get is a broken link. Someone needs to do something about this, or I will quit using apple products alltogether. There is no point in using itunes if it won't let me use half my library, or pull up my cloud library from my laptop.

I have only been running iTunes for a very short time, so it was not backed up. I know my library is toast. I can recreate that. But I should still be able to recover my purchased songs. There is only music involved, no movies or other media. Still have an answer? Thanks.

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About De-authorizing Computers (contributed by user John Galt)
You can de-authorize individual computers, but only by using those computers. The only other option is to "de-authorize all" from your iTunes account.
1. Open iTunes on a computer
2. From the Store menu, select "View my Account..."
3. Sign in with your Apple ID and password.
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5. Authorize each computer you still have, as you may require.
You may only do this once per year.
After you "de-authorize all" your authorized computers, re-authorize each one as required.
If you have de-authorized all computers and need to do it again, but your year has not elapsed, then contact: Apple - Support - iTunes - Contact Us.
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[1978712.811848] end_request: I/O error, dev dm-18, sector 32
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<<<
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Contact iTunes Store support staff through the report a problem links in your account history or,
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kara1234 wrote:
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I cannot deauthorize my machine

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