I cannot delete 3 email messages from my device inbox

i cannot delete 3 email messages from my device inbox

Okay, try this:
Open a Messages folder, press the BB menu button and select View Folders.  This will bring up a list of all available folders on the device where these messages might be hiding.  Have a look and see if you can find them there!
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    Join our BBM Channels (Beta)
    BlackBerry Support Forums Channel
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    http://www.blackberry.com/btsc/KB13509
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    http://www.blackberryfaq.com/index.php/Where_can_I​_log_into_my_BIS_account%3F
    3. With the BlackBerry device powered ON, remove the battery a few seconds and then reinsert the battery to reboot
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    3. Install free BlackBerry Protect today for backups of contacts and data.
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    Join our BBM Channels (Beta)
    BlackBerry Support Forums Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
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  • How do I stop deleted email messages from being removed?

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    After installing the newest OS update I cannot delete my email messages using the delete keyboard button or using the onscreen options.  The delete screen does open up but the delete option is greyed out.  I am able to delete messages by using select more and then delete.
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    I have the same problem affecting 3 different email accounts on my q10, one of which is a corporate account requiring IT support to reinstall. This solution is not practical for me. Any better ideas? I knew I shouldn't have done the upgrade. Another reason to regret not switching to an iPhone!

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    WOW what big font! Sounds like shouting.
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    My days of hacking around are over.</blockquote>
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  • HT1277 I cannot delete certain messages from mail.  The message made 5 copies of the same message and now mail won't quit unless forced

    Mark this discussion as a Question - this encourages people to answer for points and helps you track answers.

    Next thing to try.  Quit Mail, go to the Mail folder in your home Library (your Library may not be visible by default, but it's there; let us know if you have trouble finding it), and search in that folder for a file called Envelope Index. Delete that file and restart Mail; it will be forced to create a new one from scratch, which may clear up the problem.

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