I cannot do a full system recovery due to missing files and I don't have a recovery disc

At startup, I continue to get a message to activate windows. When I try to do this, I get message that some files are missing. The computer will not allow me to go back to the earliest system restore, nor will it allow me to do a full factory restore. I have been having problems since the time I did an online upgrade from Windows 8 to the 8.1 version. The original factory warranty expired on 02/04/15. I have contacted t, he Costco Consierge Service, HP and Microsoft to no avail. When I purchased the computer from Costco, neither the computer, not the box it came in had a Windows 8 activation code on them. Can someone please help?

Enter the BIOS and load the HP Factory default keys. That should take care of it. BTW, if you do end up having to pay for the factory prepared HP USB recovery media, it only costs about $25.00 USD.
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