I cannot download a statement from my bank.

When I try to download the statement from my bank, I get this error message:
/Users/XXXX/Downloads/pdfStatementBody-1.jsp could not be opened, because an unknown error occurred.
Try saving to disk first and then opening the file.
I can't save it to disk, because there is one button to click, and this is the only message I get.  Same result in Safari or Firefox.  Does anyone know how to access a .jsp file?  I also checked the Java on my computer, and the check said that it's working fine.

Try here.
http://www.ehow.com/how_6400123_open-_jsp.html
Scroll down for Mac instructions on that page.

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