I cannot download a working version of Firefox at all. Downloads seem normal but No Program in "Add or Delete programs"and NO ICON
I kept getting a mssg "update did not download. make sure there are no other copys of Firefox on your computer". That was on the user account I use strictly for the internet. I keep 3 user accounts, One is the administrator for security, a sort of 3 card monty for security purposes. The one I use for the internet kept repeating that mssg (I sure do miss the firefox spellcheck. I dont like Internet Explorer at all).
In frustration I deleted firefox from all three user accounts and attempted to download a fresh browser. All things seemed to download as normal but after the restart there was no Firefox Icon or any evidence of the program in the "Add or Delete Programs". It simply seems to disappear.
I tried downloading on the administrator account and the other two to the same effect.
I tried to do over and began to notice on the File Download-Security Warning Dialox Box that there were several different addresses beside "From;" from several different countrys, including halifax which didnt appear in the following examples
For exampl the dialog box I have up now says
File Download-Security Warning
Name: Firefox setup 6.0. exe
Type: Application, 13.3MB
From: mirror.informatik.uni-mannheim.de
Now I am going to delete this one and click the download from Firefox homepage again and it should be another;
It is. Same Dialog Box but
FROM: mirror.team-cymru.org
I delete and do that again...and also a different
FROM: mozilla.mirror.ac.za
try again..and yes it is different too;
FROM: mirror.metrocast.net
try again...the same result
FROM: mirror.Istn.net
try again...
FROM: www.mirrorservice.org
try again...
and for the first time this session I get a repeat of the last result.
My intuition tells me this cant be normal in conjunction with the fact that after going through a normal download process any of these possibilities needs to restart and then after rebooting there is no firefox icon or any evidence the program downloaded at all.
Perhaps I could do a check of the math on remaing MB space, but there has to be something wrong here.
Using "System Restore" can cause your Firefox installation to get corrupted because not all files are restored (only files in a white-list), so be cautious with using System Restore.<br />
You need to (re)install software that was affected.<br />
Remove the Firefox program folder (C:\Program Files\Mozilla Firefox\) before reinstalling a freshly downloaded Firefox copy to do a clean install.
You can find the latest Firefox release in all languages and for all Operating Systems here:
*Firefox 11.0.x: http://www.mozilla.org/en-US/firefox/all.html
Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.
See:
*https://support.mozilla.org/kb/Server+not+found
*https://support.mozilla.org/kb/Firewalls
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Hardware Information:
iMac (27-inch, Late 2012)
iMac - model: iMac13,2
1 3.4 GHz Intel Core i7 CPU: 4 cores
8 GB RAM
Video Information:
NVIDIA GeForce GTX 675MX - VRAM: 1024 MB
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 1.9 - SDK 10.9
AppleAVBAudio: Version: 2.0.0 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
Startup Items:
NUDC: Path: /Library/StartupItems/NUDC
System Software:
OS X 10.9.1 (13B42) - Uptime: 0 days 0:16:52
Disk Information:
APPLE HDD ST1000DM003 disk0 : (1 TB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) /: 999.35 GB (698.05 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
USB Information:
Apple Inc. iPod
HGST G-Drive Mobile USB 1 TB
EFI (disk1s1) <not mounted>: 209.7 MB
iMac Backup (disk1s2) /Volumes/iMac Backup: 999.86 GB (10.14 GB free)
Elgato Systems EyeTV Hybrid
Apple, Inc. Keyboard Hub
Apple, Inc Apple Keyboard
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. MacBook Air SuperDrive
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
FireWire Information:
LSI Logic SYM13FW500-CDROM DRIVE 400mbit - 400mbit max
Newer Technology, Inc. Oxford ATA Device 00 800mbit - 800mbit max
disk3s1 (disk3s1) <not mounted>: 32 KB
disk3s2 (disk3s2) <not mounted>: 29 KB
disk3s3 (disk3s3) <not mounted>: 29 KB
disk3s4 (disk3s4) <not mounted>: 29 KB
disk3s5 (disk3s5) <not mounted>: 29 KB
disk3s6 (disk3s6) <not mounted>: 262 KB
disk3s7 (disk3s7) <not mounted>: 262 KB
disk3s8 (disk3s8) <not mounted>: 262 KB
Media (disk3s10) /Volumes/Media: 499.97 GB (151.37 GB free)
Newer Technology, Inc. Oxford ATA Device 00 800mbit - 800mbit max
EFI (disk2s1) <not mounted>: 209.7 MB
Mini Stack (disk2s2) /Volumes/Mini Stack: 999.86 GB (470.15 GB free)
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Apple Inc. Thunderbolt to FireWire Adapter
Kernel Extensions:
com.AmbrosiaSW.AudioSupport (4.1.2 - SDK 10.6)
com.netralia.driver.VBMicDriver (1.0.0 - SDK 10.7)
com.netralia.driver.VBSpeakerDriver (1.0.0 - SDK 10.7)
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[failed] com.apple.accountsd.plist
Launch Daemons:
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[loaded] com.elgato.EyeConnect.plist
[failed] com.google.GoogleML.plist
[loaded] com.google.keystone.daemon.plist
[loaded] com.microsoft.office.licensing.helper.plist
[invalid] com.oracle.java.Helper-Tool.plist
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[failed] com.epson.eventmanager.agent.plist
[failed] com.google.keystone.agent.plist
[invalid] com.oracle.java.Java-Updater.plist
User Launch Agents:
[loaded] com.google.Chrome.framework.plist
[failed] com.google.GoogleContactSyncAgent.plist
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EyeTV Helper
apple-scc-20131222-190227
Skype
Messages
Thunderbird
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remoting_host_prefpane
Déjà Vu
DivX
Flash Player
Flip4Mac WMV
GPGPreferences
Internet Plug-ins::
Shutterfly: Version: 3.0.1
Google Earth Web Plug-in: Version: 6.2
Default Browser: Version: 537 - SDK 10.9
Flip4Mac WMV Plugin: Version: 3.2.0.16 - SDK 10.8
Musicnotes: Version: 1.17.3
OfficeLiveBrowserPlugin: Version: 12.3.5
PandoWebInst: Version: 1.0
FlashPlayer-10.6: Version: 12.0.0.39 - SDK 10.6
DivXBrowserPlugin: Version: 1.4
RealPlayer Plugin: Version: (null)
Flash Player: Version: 12.0.0.39 - SDK 10.6 Outdated! Update
iPhotoPhotocast: Version: 7.0
googletalkbrowserplugin: Version: 4.9.1.16010
QuickTime Plugin: Version: 7.7.3
AdobePDFViewer: Version: Unknown
Photo Center Plugin: Version: Photo Center Plugin 1.1.2.0
Silverlight: Version: 5.1.20913.0 - SDK 10.6
ContentUploaderPlugin: Version: 1.2
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Outdated! Update
User Internet Plug-ins::
WebEx64: Version: 1.0
Move_Media_Player: Version: npmnqmp 071505000006
WebEx: Version: 1.0
MRJPlugin: Version: 1.0-JEP-0.9.0
Bad Fonts:
None
Old applications:
Audiogalaxy Helper: Version: 3 - SDK 10.5
/Applications/Audiogalaxy Helper.app
Disc Cover 3: Version: 3.0.10 - SDK 10.5
/Applications/Disc Cover 3.app
Epson Printer Utility 4: Version: 9.14 - SDK 10.5
/Library/Printers/EPSON/InkjetPrinter2/Utility/UT4/Epson Printer Utility 4.app
Keynote: Version: 5.3 - SDK 10.5
/Applications/iWork '09/Keynote.app
Kies: Version: 2.1.0.13071_1 - SDK 10.5
/Applications/Kies.app
Microsoft Alerts Daemon: Version: 14.3.1 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Alerts Daemon.app
Microsoft AutoUpdate: Version: 2.3.6 - SDK 10.4
/Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
Microsoft Chart Converter: Version: 14.3.1 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Chart Converter.app
Microsoft Clip Gallery: Version: 14.3.1 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Clip Gallery.app
Microsoft Database Daemon: Version: 14.3.1 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Database Daemon.app
Microsoft Database Utility: Version: 14.3.1 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Database Utility.app
Microsoft Document Connection: Version: 14.3.1 - SDK 10.5
/Applications/Microsoft Office 2011/Microsoft Document Connection.app
Microsoft Error Reporting: Version: 2.2.9 - SDK 10.4
/Library/Application Support/Microsoft/MERP2.0/Microsoft Error Reporting.app
Microsoft Excel: Version: 14.3.1 - SDK 10.5
/Applications/Microsoft Office 2011/Microsoft Excel.app
Microsoft Graph: Version: 14.3.1 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Graph.app
Microsoft Language Register: Version: 14.3.1 - SDK 10.5
/Applications/Microsoft Office 2011/Additional Tools/Microsoft Language Register/Microsoft Language Register.app
Microsoft Office Reminders: Version: 14.3.1 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Office Reminders.app
Microsoft Outlook: Version: 14.3.1 - SDK 10.5
/Applications/Microsoft Office 2011/Microsoft Outlook.app
Microsoft PowerPoint: Version: 14.3.1 - SDK 10.5
/Applications/Microsoft Office 2011/Microsoft PowerPoint.app
Microsoft Ship Asserts: Version: 1.1.4 - SDK 10.4
/Library/Application Support/Microsoft/MERP2.0/Microsoft Ship Asserts.app
Microsoft Upload Center: Version: 14.3.1 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Upload Center.app
Microsoft Word: Version: 14.3.1 - SDK 10.5
/Applications/Microsoft Office 2011/Microsoft Word.app
My Day: Version: 14.3.1 - SDK 10.5
/Applications/Microsoft Office 2011/Office/My Day.app
Numbers: Version: 2.3 - SDK 10.5
/Applications/iWork '09/Numbers.app
Open XML for Excel: Version: 14.3.1 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Open XML for Excel.app
Pages: Version: 4.3 - SDK 10.5
/Applications/iWork '09/Pages.app
SLLauncher: Version: 1.0 - SDK 10.5
/Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
Senuti: Version: 1.2.9 - SDK 10.5
/Applications/Senuti.app
Solver: Version: 1.0 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app
SyncServicesAgent: Version: 14.3.1 - SDK 10.5
/Applications/Microsoft Office 2011/Office/SyncServicesAgent.app
TechTool Deluxe: Version: 3.1.4 - SDK 10.4
/Applications/TechTool Deluxe.app
TurboTax Home Business 2011: Version: 2011.r15.011 - SDK 10.4
/Applications/TurboTax Home Business 2011.app
Time Machine:
Skip System Files: NO
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 930.71 GB Disk used: 280.61 GB
Destinations:
iMac Backup [Local] (Last used)
Total size: 931.19 GB
Total number of backups: 31
Oldest backup: 2013-12-19 05:31:29 +0000
Last backup: 2013-12-26 15:57:21 +0000
Size of backup disk: Adequate
Backup size 931.19 GB > (Disk used 280.61 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU:
2% EyeTV
1% WindowServer
1% Google Chrome
1% EtreCheck
0% AddressBookSourceSync
Top Processes by Memory:
328 MB thunderbird
213 MB com.apple.IconServicesAgent
205 MB mds_stores
197 MB iPhoto
164 MB Google Chrome
Virtual Memory Statistics:
2.81 GB Free RAM
3.50 GB Active RAM
778 MB Inactive RAM
948 MB Wired RAM
499 MB Page-ins
0 B Page-outs -
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I am sorry to hear. Yes it's very disappointing and the fact that you can't at least re-download your purchase makes it that much more irritating haha well thank you and good luck!
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