I cannot download album artwork

I get an error message when I attempt to download album artwork in iTunes:
...artwork could not be found (An unknown error occurred (-609))

You'll need to ask in the iTunes Mac forum. They are better equipped to assist you.

Similar Messages

  • Cannot Download Album Artwork for Albums I Know Exist on iTunes.

    Hi.
    Recently I decided to clear all of my album artwork. I selected all of my albums and right clicked on an album, selected "get info," checked the box next to "artwork," and clicked "ok."
    With all of the albums already selected I successfully downloaded all of the art except for 20 albums.
    For some reason I cannot download the album artwork for twenty albums I know are available on iTunes.
    Any help would be much appreciated.
    -Thanks

    when you right mouse click on a song do you not see this?

  • I cannot download album artwork on my Mac Book Pro but it will download on a two-year old Dell Ispiron 15R.  Why?

    Whenever I insert an album into the disc drive of the Mac Book Pro (New, December 23rd 2012) it cannot find the artwork (comes up with unspecified error; 609).  But until I installed the new version of iTunes it would download artwork.  Why is this?
    Thanks for your help.

    You'll need to ask in the iTunes Mac forum. They are better equipped to assist you.

  • ITunes cannot download album artwork

    I am using iTunes 7.5 on Windows XP, and have imported my music from my CD collection using iTunes. While iTunes is able to detect the album, artist, and song titles and download that information from the Internet, it does not do so automatically. (The option is set to automatically check in Preferences, but the information is still not retrieved unless 'Get CD Track Names' is selected from the menu.) The iTunes Store does not appear in the 'store pane' at the bottom of every window, and is only accessible through the 'iTunes Store' option on the left.
    In iTunes, when 'Get Album Artwork' is selected from the menu, the following message appears after processing all of the albums: *"Could not get artwork for some albums."* When the "##+(total number of albums)+ notifications" is expanded, the following error is shown for every album in the library: *"Artwork for "+(Artist Name - Album Name)+" could not be found. An unknown error occurred. (-609)"* This happens even when the option is selected from the menu manually, and CD track names can still be downloaded. This problem only occurs on a certain computer; another computer running iTunes 7.5 on the same network works fine without any of the problems mentioned.
    I noticed that several other users had posted similar questions a few months ago in other forums, but none of them had found a solution. Has anyone else experienced this problem, and are there any known ways to correct it?

    I think that the iTunes database in your Windows user profile might be corrupted. I managed to solve the problem by creating a new database and reimporting my songs into the library. The album art downloaded automatically after that.
    1) Check the Automatically download missing album artwork is selected on the General tab in iTunes preferences
    2) Close iTunes
    3) Rename the iTunes folder (usually found in +My Music+)
    4) Reopen iTunes (this creates a new iTunes folder in +My Music+)
    5) Copy and paste the contents of your music folders (+iTunes Music+ folder) into the newly created +iTunes Music+ folder
    6) Reopen iTunes and select File > Add Folder to Library > Browse to your iTunes folder in +My Music+ > OK
    Your music will then be imported into the new iTunes database and the album art should be downloaded automatically.

  • ITunes keeps resetting and asking me if I want to download album artwork!

    Hi, it seems as though every time I open iTunes these days the stupid window pops up asking if I want it to automatically download album artwork. I click "No, blah blah blah." And then iTunes opens. At the left is the "Download" option thing (in green under the "Store" section), when I click it, a window pops up saying "Would you like iTunes to check if you have any unfinished downloads?" or something like that. I say, again (and of course) "No."
    The "Download" button subsequently goes away and that is all that happens. But it happens repeatedly, every time I open the program! Obviously these settings are not saving--and it seems to be even more of a fundamental problem than that, perhaps some file is corrupted somewhere.
    Any thoughts?

    Same here. And it doesn't seem to matter which way
    you answer the question, it just keeps asking.
    HOWEVER -- I had not seen this post before I restored 6:
    http://discussions.apple.com/thread.jspa?threadID=531850&tstart=0
    If anyone could report if this solves the "won't remember the download art" setting, please let us know.

  • The Control A key is not working. I cannot multi-select my songs. I'm not sure if it is the problem with iTunes 10.6.1.7 or my PC settings encounter issues. Also, i cannot find Album Artwork online using iTunes and i cannot select any view form but List.

    The Control A key is not working. I cannot multi-select my songs. I'm not sure if it is the problem with iTunes 10.6.1.7 or my PC settings encounter issues. Also, i cannot find Album Artwork online using iTunes and i cannot select any view form but List.

    The Control A key is not working. I cannot multi-select my songs. I'm not sure if it is the problem with iTunes 10.6.1.7 or my PC settings encounter issues. Also, i cannot find Album Artwork online using iTunes and i cannot select any view form but List.

  • Getting iTunes Setup Asssistant "Download Album Artwork" Message On Startup

    I have upgraded to version 7. Now everytime I start iTunes I get a 'iTunes Setup Assistant' box pop-up talking about downloading album artwork. I then have to click cancel or OK before iTunes loads. This is very, very irritating. How do I stop this???

    I think that the iTunes database in your Windows user profile might be corrupted. I managed to solve the problem by creating a new database and reimporting my songs into the library. The album art downloaded automatically after that.
    1) Check the Automatically download missing album artwork is selected on the General tab in iTunes preferences
    2) Close iTunes
    3) Rename the iTunes folder (usually found in +My Music+)
    4) Reopen iTunes (this creates a new iTunes folder in +My Music+)
    5) Copy and paste the contents of your music folders (+iTunes Music+ folder) into the newly created +iTunes Music+ folder
    6) Reopen iTunes and select File > Add Folder to Library > Browse to your iTunes folder in +My Music+ > OK
    Your music will then be imported into the new iTunes database and the album art should be downloaded automatically.

  • Can't download album artwork in iTunes

    Hi All,
    I used to be able to download album artwork but it doesn't work anymore. When I try, I get an error message that says "Artwork for “XXXXX” could not be found. An unknown error occurred (-609)." where XXXXX is the name of the album. I tried installing iTunes on a new computer (on the same network) and it works just fine on that computer. I'd just switch computers but I have many albums, podcasts, etc. on the computer that isn't working so switching systems isn't a viable option. Do any of you wizards have any ideas what might be causing the problem and how to fix it. My experiment suggests to me that it isn't a problem with my network router or internet connection.
    Oh, I'm running the latest version of iTunes on Windows XP Home but it wasn't working before I upgraded to the latest version of iTunes.
    Thanks in advance to all,
    Medic101

    Do the songs have the album art in your iTunes library?
    If you answer is yes, I had the same problem, fixed it manually by copying the album art from the song in iTunes library and then choosing the Get Info for that song, and then pasting the album art into the Artwork tab.
    This was the only way I found to get album artwork onto my iPod. If anyone else has a suggestion, I am listening.

  • I download songs directly to my iTouch due to a computer crash.  I am still running an old iOS system.  Just notice yesterday I cannot download albums any longer just songs to my iPod? I go to ITunes store.  Open a music file to download and it will give

    I download songs directly to my iTouch due to a computercrash.  I am still running an old iOS system.  Just notice yesterdayI cannot download albums any longer just songs to my iPod? I go to ITunesstore.  Open a music file to download and it will give me the opportunityto buy every song but the album and songs that go with the album only.  Thebutton is not accessible for an album purchases. Any assistance would behelpful.

    No one has had this issue? I go to Itunes store.  Open a music file to download and it will gives me the opprotunity to buy every song but the album and songs that go with the album only.  HELP

  • Album artwork does not download, album artwork does not download

    i have windows 7 album artwork does not download even new stuff what could be happening?

    It's possible your album artwork isn't there and cannot be obtained as this album no longer appears to be offered for purchase by itunes.  Unless I'm overlooking it, when I go to the itunes store and enter "Santana", "Carlos Santana", or "Food For Thought", nothing comes up.  I'm thinking if this is an album no longer for sale through itunes, then you won't be able to get that album artwork the way previously have.  Unfortunately, I'm not saavy enough to know if it's possible to get the album artwork via another means.  But maybe someone else reading this post is. 

  • Cannot browse album artwork

    Recently, I had to do a complete re-install of everything on my computer. Now when I use I-tunes, my album artwork is not displayed on any song. I get a message stating that album cover artwork cannot be displayed on this computer. It had displayed previously and I cannot find a setting to allow it.

    XP Pro and ATI users... Go to Start>Run type dxdiag. Go to the "Display" tab. Click "Test Direct 3D". If you get the following message "3D: Direct3D 7 test results: Failure at step 8 (Creating 3D Device): HRESULT = 0x80004005 (Generic failure)" and a few other similar messages. Download and install the older 7.8 version of the ATI catalyst drivers from here;
    http://ati.amd.com/support/drivers/xp/radeonxprevious-xp.html
    Restart... AND..... BINGO.
    I hope this works for you as well... you never know, but at least coverflow works for me now... Rock On... 5co77y

  • ITunes cannot find album artworks

    Hello, I imported some purchased Cd's I have at home to iTunes and the album artwork does not appear. I tried all the ways to make iTunes get the artwork as the iTunes help says and still, "artwork could not be found". Is there a way I can make iTunes to automatically download the album artwork??
    thank you

    Do you know I have the same problem.
    I go to HMV with my daughter and spend time browsing music together. We come home and inport our music. It always finds the track and album names but cannot find the Artwork. This does not seem to apply to odd or old stuff, even chart CDs.
    To add insult to injury if you type the album name into Itunes it is there, with the artwork.
    Another reason why I HATE Itunes......

  • Can't Download Album Artwork From Itunes Anymore

    Hi, as i browse through coverflow with itunes, my ipod and my iphone i like having high quality album artwork from itunes. As i don't buy my music directly from iTunes i usually just change the fields of the first song of the album to the exact same as the way it is in the iTunes store, so i can get album artwork from them, however now it isn't working anymore, i have tried downloading artwork for a few albums and it isn't coming up it anymore and says "Artwork for... Cannot be found". For example now im trying with Beyoncé's new album I Am...Sasha Fierce and i changed everything on the first song to match exactly as it is on the iTunes store, such as artist, album, year, composer, genre EVERYTHING! please can someone help, i have quite a big screen and it looks bad when i get the artwork from amazon or google images. Thanks.

    bumparoony

  • "itunes has stopped working" after downloading album artwork??

    For years I've avoided ipod and itunes like the plague...but about 2 weeks ago I gave in. I got an ipod touch and installed itunes. Everything was fine - until this afternoon when I clicked on find album artwork in itunes. After itunes finished going through the process of finding the artwork ( 1400 of 1600 files found, 1450 of 1600 found, etc...or something like that ), i got the error message that *itunes has stopped working*. I've been searching forums all night and tried uninstalling eveything "apple" and reinstalling. Apparently this error comes up for A LOT of people ( problems like this are why I never wanted an ipod... ). None of the recommended fixes are working. I'm assuming something went wrong during artwork downloading????? Or not? I don't really care why actually, but, if itunes crashes every time i hook up my ipod, what good is it ( or the ipod )...and i don't know what to do with the ipod ( how to download apps, or add music, photos and videos ) w/o the itunes. My previous media players were all drag and drop ease.
    I'm a newbie - and i'm rally frustrated - so please be kind. Can anyone tell me - in plain terms - how to get my itunes to not "stop working" every time i hook up my ipod?? Please?
    THANKS.

    OK, so after looking everywhere for an answer - with no luck - I figured it out on my own ( don't ask me how... ). I'll tell you what I did. I bet you have the same problem. Honestly, I thought I'd be returning the **** thing, but it's fine now.
    I'd plug in my ipod ( 32gtouch, like yours ), and itunes would open. Everything was fine until it started to sync my music. Then it would freeze, give me the error message, and then shut down. I did this probably 10 times throughout the day, and always the same. Then I noticed it always froze at the same place during the sync. Soooo, I finally realized I must have a corrupt file.
    Step 1: Do as I did, but when it starts to freeze, take note of the name of the song it freezes on. That's probably the culprit .Remember it. Let the error message come up and close as always...
    Step 2: Open itunes again! Click on your ipod, and then on the music tab. Immediately un-check "Sync music" ( top of the page ) and then click "apply" ( bottom right ). DO THAT FAST...before it has a chance to sync, or it will just freeze again!
    Step 3: Go into your music library on itunes, and DLETE/REMOVE that song.
    Step 4: Close itunes.
    Step 5: Open itunes, and go again to your ipod, and click on music tab. This time, check the "sync music" box ( and apply ).
    That should fix it. If it doesn't you have more than one corrupt file. In that case, close itunes and then open it again. Follow step 1 and 2 again. Remove any songs from your library that aren't that important to you ( especially those that were from questionable sources... ). Basically, you need to figure out which song ( or songs ) are causing the problem. If you just delete them all, you'd have to add them again one at a time to avoid the problem again, and that would be a pain. So, just remove as many as you feel like ( out of 1500 songs or so, I removed a couple hundred ). I left mainly the ones that were from my actual CDs or that I had bought through Amazon ( or other legit source ). I removed most of my Limewire downloads. Most of them are probably fine, but I'll add them later one at a time to be sure...
    I still have plenty of Limewire songs on there, and they are fine, but, as you know, you do get bad files sometimes.
    Anyways, once I did this, everything is fine and works great. I even started adding album art manually, and at one point it froze again. So, I did steps 1 and 2 again, and removed the album art I last added, and then synced again, and it was fine. Usually, the album art I add is OK, but I had that one pesky photo I guess ). So, I guess the thing is after you get the majority of your music on, just add and adjust things a little at a time, and you'll always know which file is causing you problems ( hopefully no files will!! ).
    I hope this works for you. Let me know if you have any questions, and let me know if it solves your issue too!
    Peace.
    -***

  • Downloading Album Artwork constantly stalls

    I've been trying to download artwork for my collection (6900+ albums), and it will stall out during the process. iTunes is still responsive, just the download stops. I'll quit and relaunch, download again, maybe get further along, maybe not. Sometimes it will stall after a few hundred, the most it went through was 3001 before it stalled. I went from wireless to ethernet with no luck. Is there a limit to how much can be downloaded? Any other options other than going through and manually loading each image? I finally consolidated multiple libraries over several drives, weeded out the duplicates, and have it all in one place now. Would love to finish up by getting all the artwork. Any suggestions? FYI, using Comcast... are they screwing with me? Thanks in advance for your help.

    What do you mean it's stalling? Download what again? Why don't you break it up into smaller batches. Select a couple hundred albums then from the advanced menu select get album artwork. If that works ok, then the next time increase the number of albums selected. Shouldn't take you too long. Realize that itunes will not find album artwork for all of your albums, only albums available in the itunes store, that are tagged the same as they are in the itunes store. Even then it doesn't always work well.

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