I cannot download apps from BB apps world ...

Hi,
I have a BB Curve 8520 for 2 weeks now and I still cannot download apps...
At first, I had the 4.6 version and I couldn't find BB apps world on my BB so I uprgraded it (5v)...
Now I have BB apps world I have the possibility to download apps but it doesn't work! Every time I get the same message "Cannot download apps from Blackberry app world...".
That's why I tried to download apps from the site with my laptop but every time I have an "Error unknown"!
It's making me crazy!
I'm in Belgium and my provider is Base
I have Windows 7 on my laptop...
Can someone please help me and tell me what I have to do? Do I have to change something in my settings?
I downloaded BB apps world again to be sure that I have the most recent version but it doesn't help...
Many thanks in advance!!!
Jessica

Jessica, on your BlackBerry, Do a simple reboot on the BlackBerry in this manner: With the BlackBerry device POWERED ON, remove the battery for a minute, and then reinsert the battery to reboot. A reboot in this manner is prescirbed for most gltiches and operating system errors, and you will lose no data on the device doing this.
After reboot, please try AppWorld and to download an application again.
1. If any post helps you please click the below the post(s) that helped you.
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3. Install free BlackBerry Protect today for backups of contacts and data.
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I cannot download apps from BB apps world ...

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