I cannot download apps on App Store due to my bank details needing to be updated but when I update them it says it can't be used ??

I need to download apps and can't coz it won't let me update my bank details it says there wrong but are not ??

Contact iTunes support to see what's going on:
http://www.apple.com/support/itunes/

Similar Messages

HT204266 Ive downloaded fifa 13 and in want to buy fifa points but when i purchase them it says contact itunes support. I have got apple id credit and a valid credit card payment on my accout but it still wont let me purchase it. What is the problem?

Ive downloaded fifa 13 and in want to buy fifa points but when i purchase them it says contact itunes support. I have got apple id credit and a valid credit card payment on my accout but it still wont let me purchase it. What is the problem?

Contact itunes support.
It will be aconversation.
You will e-mail or express lane chat with them. They will answer you.
That is contact.
It sounds like you have not contacted them at all.

Why can't I download apps from App store? I get error message to log into Itunes but when I do I have no idea what to do!?

I'm stuck. Can't download any apps. Error message directs me to iTunes. No idea what to do when I get to iTunes. Still can't download anything. Dead in the water.

If you are trying to download apps over 20MB in size, you can't do it via 3G. You can download them via WiFi.
When you go to iTunes on your computer, from the menu at the top - go to Store>Check for available downloads.

App Store is not opening. Email and Safari are opening but App Store does not saying cannot connect, App Store is not opening. Email and Safari are opening but App Store does not saying cannot connect

even with my phone connected on wifi App Store gives a message "cannot connect to App Store". This when email and Safari are working normally.

Mr Brett, thanks for the reply but my situation remains unchanged. Let me amplify my problem.
My Mac Book, iPad and iPhone are using the same WiFi connection. Every device is able to connect to the internet, email connectivity is good, safari is working perfectly, Apple Store is fully accessible (except on the iPhone) and updates have been received for IOS as well as the various apps.
It is only on the iPhone 6 that message"cannot connect to appstore...." is being displayed whenever App Store is invoked. Surprisingly if i keep pressing the "update" button the page indeed opens but only for a second and I have been able to press update buttons for apps in that second. The app is even getting updated even as the message "Cannt..." continues to be displayed. However, the other buttons like "Featured" "Top Charts" "Explore" and "Search" are not opening for at all. Only the message "Cannot connect to App Store" is displayed.
Help!!

After I update Keynote in the app store, it keeps showing up as needing to be updated

After I update keynote from the app store, it keeps showing up as an update needed. I have updated it 5 or 6 times and it still keeps showing up as needing to be updated. Help!!!
OS 10.6.8

Is it still languishing in a cloned version of your system ... or in a copy somewhere. Were this the case, the App Store would locate it (or some remaining vestige) and think you still have it.
Use Find any File or Easy Find to check it out.

When i try to download an app from the app store, i get a message that says "cannot download app at this time. and under the pending app will say waiting.. and if i click the app thats waiting.. help¿¡

hope yu can help!! when i try to download an app from the store, on my iphone 4s..the app goes to waiting, or paused(if i tap on it)
and i get a message that says one of two things; cannot download app at the time, or could not download (ex.) Facebook.app at this time.
any answers??. i really am used to having apps!!
extra info; yes my phone is uptodate with its software- im connected to wifi- and my mac somehow crashed or id just be plugging it into itunes:[

Change your country on iPhone, iPad, or iPod touch
Tap iTunes Store, App Store, or iBooks Store.
At the bottom of the Featured page, tap Sign In.
If you're already signed in, skip to step 5.
Tap Use Existing Apple ID.
Enter your Apple ID and password and tap OK.
Tap your Apple ID.
Tap View Apple ID or View Account.
Tap Country/Region.
Tap Change Country or Region.
Tap the Store menu and tap your country.
Tap Next.
Review the Terms and Conditions and Apple Privacy Policy.
Tap Agree if you agree to the terms and conditions.
In the prompt that appears, tap Agree.
Select a payment method and enter your payment information.
Enter your billing address and tap Next.

Cannot download OSX Maverick? My current system is Snow Leopard 10.6.8 and even when logged into the app store I'm getting the message that I can not download at this time. Try Later?

Cannot download OSX Maverick? My current system is Snow Leopard 10.6.8 and even when logged into the app store I'm getting the message that I can not download at this time. Try Later?

Are you connected via wifi? If so, and it is an option, try connecting using a ethernet cable. It sometimes seems to help as it can give a more reliable connection for the 5.3gb download.
If you do manage to download it you may want to make a copy of the installer file - which gets downloaded to the Applications folder - before running it as it self-deletes on successful installation. It may save you another monster download in the future.

Cannot download apps or login to app store on ipad

Hi everyone.
I've moved my family over to family sharing instead of having everyone on my ID.
All working OK except my sons ipad air.
Cannot download apps (put in password and it just goes straight back to the 'get' button, no error message)
Have tried:
forcing ipad to shut down.
Logging out of store.
attempted to download app whilst logged out of store. Still same problem.
Tried my ID to login or download. Same problem.
Have checked family settings to make sure he can download apps without asking. All OK.
Apps are age appropriate.
Restrictions are set to allow apps to download
time settings are on automatic
Forgetting network and setting it up again.
using phone as hotspot didn't work either
Now a further problem:
Logged out of iTunes and App store. Cannot log back in on his ipad. Works on his phone and my computer, so the password and username are 100% correct.
Does anyone have anything else I can try?
Thanks, Zelly

I Am having The exact same issue. I know my Apple ID is correct. I can log in to anything from safari or on a computer, but cannot log in to the App Store. When I click on download, it asked for my password. I typed it, and it asked again (no error message). I typed it again. It asked again. I typed it again and then it asked if I wanted to use an existing I'd or a new one. I clicked existing. Typed in my email and password, clicked ok. Then it asked me again... Existing or create a new one. This happens every time now.
steps I have tried:
I tried to reset my password. No good.
I tried logging out from settings and logging back in there. No good. (In fact, in settings, it won't even let me TRY to login. I click on the blank Apple ID box and it asks if I want to use an existing or create a new one. I click existing and nothing happens. No option to login at all.)
I tried resetting all settings. No good.
I tried a full reset (all content and settings). No good.
I tried resetting DNS. No good.
I Tried multiple different networks. No good.
if it matters, I do have a MDM device that is set up through my work's Active Directory. But it worked fine a few days ago before upgrading to iOS 8.3.
WHen I did the full reset, I was able to login to my work's configuration, but when it got to the set up Apple ID menu, I had to skip it because it still would not let me log in.
aany ideas?

I changed my Apple ID and now I cannot download apps from app store

I changed my Apple ID and now I cannot download apps from app store, even with ios 6. A message "This app is incompatible with this iphone" appeared. What should I do?

Hi there joannelim5288!
I have found an article that can help you to troubleshoot this issue with your iPhone. The article can be found here:
iOS: Troubleshooting applications purchased from the App Store
http://support.apple.com/kb/ts1702
Specifically, the first three steps listed in the article, and outlined here below, might be the most helpful to you:
1. Update your device software
Update your device to the latest version of iOS.
2. Check for app updates
Ensure that your apps are up to date:
Open the App Store and tap Updates. If updates are available, tap Update All.
When prompted, enter your iTunes Store account information. App Store will then download and install the application updates.
Note: Some applications may require a Wi-Fi connection to update.
3. Install another app from the App Store
If none of your user-installed apps will launch, there could be an issue with Apple ID authorization. Download and install a free (or paid) app that isn't already installed on your device to reset this information. You could also remove an app from your iOS device and download it again from the App Store or sync the app from your computer.
Note: If you have installed apps using multiple Apple ID accounts, you may need to perform this step for each account.
Thanks for using the Apple Support Communities!
Cheers,
Braden

HT204088 I can't download from app store due to billing problem,but I do not know what is the outstanding

I unable to download from app store, due to account billing problem!but I do not know how much is the outstanding

HI George ..
You can use the email form to contact Apple here > Apple - Support - Mac App Store - Contact Support

TS3274 Cannot download apps from the apps store. iOS 7.0.4.

I recently upgraded to version iOS 7.0.4. For my ipad 4. Now I cannot download apps from the apps store. Any suggestions?

The ipad is brand new. It downloaded the apps fine until I updated to the ios 7.0.4. two days ago. When I choose an app from the app store, I can select it and it appears to begin to download (it spins in circles). It does not prompt me for my Apple password. However, it generates a blank, undownloaded app on the ipad. It says waiting underneath the app. I hope that explains it better.
I also reset the ipad and it prompted me to either cancel or purchase several items. I have small children and it appears they were trying to buy upgrades and boosts for games alreadly on the ipad. I have tried to download another game and this time it has prompt me for my password. The app has come onto the screen and it is stuck in the waiting phase of the download.

HT5957 After downloading iOS 7 on my mini iPad I cannot download apps fron the Apps store.likewise I cannot update the apps that needs to be updated. Please advise.

After downloading iOS 7 on my iPad mini I cannot download apps from the Apps store. Likewise I cannot update the existing apps which needed updating. In addition apps would just close or hang up.please help. How can I correct these?

First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
I'm curious...
What happens when you attempt to download from the App store?

TS1741 I cannot download apps from the app store. They just sit waiting

I just recently cannot download apps from the app store. The app just sits waiting and will not do anything. I have an iPad 2.

Check iTunes and see if you have a pending or stalled download in there. If you do, finish that download or delete it if you can. If you can't finish or delete the download on the iPad, do it in iTunes on your computer and then sync the iPad. Then go back to the apps and see if they will download.
If that doesn't work or if that was not the problem, go to Settings>Store >Apple ID, tap your ID and sign out. Then reboot the iPad, Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
Then go back to Settings>Store>Sign in and sign in again and see if the apps will update.

I cannot download app from app store the icon in blocked in pause

i cannot download app from app store the icon in blocked in pause

Did you check all of your pages?
Usually the new apps will be placed on the last page.
To check if the app was downloaded successfully in the app store instead of install or download you will see open... can you verify that it says open?

Envy23 cannot download apps from store error code Ox80073cf9

Cannot download apps from windows store get error code Ox80073cf9

Hi there
Try to perform refresh..
here is the link
Refresh
****Click the White Kudos star to say thanks****
****Please mark Accept As Solution if it solves your problem****

I cannot download apps on App Store due to my bank details needing to be updated but when I update them it says it can't be used ??

Similar Messages

Maybe you are looking for