I cannot download apps onto my phone they are stuck on the waiting mode how can I get this fixed I have tried the "reboot" and also tried logging out of my app account but it is not fixing the problem

I cannot download any apps to my iphone 4 they all go into a "waiting" mode and will not come out of that unless I delete it. This happens everytime I trie to download something

Any problem downloading apps with iTunes on your computer and installing the apps on your iPhone via the iTunes sync/transfer process?

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I have lost my phone and want to use the find my iphone app to delete all the info on my phone. How can i do this on another persons iphone? do i need to log out of their icloud account and then sign in under mine?

I have lost my iphone 4s and want to use find my iphone app on my boyfriends iphone 3s to delete the info on my now lost phone. Do i need to log out of his icloud inorder to log into mine to do this on his phone?

You need to use the Find My iPhone app (in the itunes store - free). When invoking it on a device, you enter the ID password of the account the lost device is connected to. You can also use a computer's browser and log into icloud.com.

HT203167 I have purchased Forbes magazine thru zinio app. My money was deducted but I am not getting the magazine for download inside zinio app. How can I get this fixed?

I have purchased Forbes magazine annual subscription
thru zinio app. My money was deducted but I am not getting the magazine for download inside zinio app. How can I get this fixed?

This forum is for questions from those managing sites on iTunes U, Apple's service for colleges and universities to post educational material in the iTunes Store. You'll be most likely to get help with this issue if you ask in the general iTunes forums.
Regards.

HT4061 Hi I dropped my iphone 5 in water last night, it is working but has shadow over the screen how can I get this fixed?

Hi I dropped my iphone 5 in water last night, it is working but has shadow over the screen how can I get this fixed?

Probably too late to do anything but replace the device at this point.
Once electronics get wet, the best thing to do is turn it off and put it in silica gels packs or uncooked rice for a minimum of 72hrs. Only then should the user attempt to power the device on.

HT2729 I created a video on my iphone 4..sent it to my gmail and has mov format ..I am trying to convert it to wmv so I can incorporate it in my movie making software..am unable to convert..How can I do this? I have tried several free download video conv

I created a video on my IPHONE 4..emailed it to my gmail account and downloaded it..it was in mov format..I am trying to incorporate it in a movie making software, and as it does not accept mov files, I am trying to convert to wmv...How can I do this? I have downloaded some free video convertor software with no avail.

There's no way to delete all message threads at one go. You can however do one contact thread at a time.
In Messages app where you see a list of messages from different contacts, tap Edit (top left), tap the red (on the left), then tap the red Delete button on the right.

I am new to IPhoto 9.5 and I think I missed a step. I uploaded pictures but they do not appear as an event in my library. They are in Last imported only. How can I get them into event.

I am new to IPhoto 9.51 and I think I missed a step when I uploaded my vacation pictures. I uploaded pictures but did not import them into the library. They are in L\last imported only. How can I get them into events?

If the Photos are under 'Last Import' or 'Last N Months' then they are in the Library somewhere, just not where you are expecting them to be. We know this as both Last Import and 'Last N Months' are not places, just listings of elements in the the Library.
The two most common reasons that they can't be found is either an incorrect date on the camera or the Sorting (View Menu -> Sort Photos - or Sort Events, as appropriate) has changed.
Quick route to find them: Right-click on one of the images in Last Import and select 'Show Event'. This will bring you to the image in the Library.

Within Music Library can anyone please explain why when I select the option to sort 'Album by Artist' a number of tracks are being treated as separate albums? How can I correct this? I have tried to 'drag and drop' but that doesn't work.

Within music Library can anyone please explain why after I select the option to sort 'Album by Artist' a number of tracks are being treated as separate albums? How can I fix this? I have tried to manually correct by 'drag and drop' individual tracks but that doesn't work. My music library includes a number of repeat album artwork images simply because not all tracks are being listed under the one album making my library more difficult to use than it should. Any advise would be appreciated.

See Grouping tracks into albums.
tt2

I want my songs to be in a specific order but they transfered to the ipod in a different order. it looks as if they are in alphabetical order by artist. how can I get them in the order I want?

I want my songs to be in a specific order but they transfered to the ipod in alphabetical order by artist. how can I get them in the order I want?

Hey ellenkk
The best way to get the songs in the order that you want is to make a playlist and then sync it over. Once the playlist is set, all you have to do is set to sync playlist in the music tab.
iTunes 11 for Windows: Set up syncing for iPod, iPhone, or iPad
http://support.apple.com/kb/PH12313
Thanks for using Apple Support Communities.
Regards,
-Norm G.

Hi, I got my iphone 4 from a friend only 2 months ago. I dropped it from 90cm off the ground and it smashed. How can I get this fixed? Can I get a new phone? If not how much will I have to pay? Thankyou....

If my phone is only 2 months old (but second hand so dorm know how old infact), and I dropped it from 90cm....will I have to pay to get it fixed or will apple give me a brand new phone?

You show an iPhone 4 in your profile. If this is the case, the out of warranty replacement cost at the Apple store for the iPhone 4 is $149US. You would need to check your location for comparable cost.

Previously purchased songs NOT showing as purchased in the itunes store. I dont want to re-buy something I already have. How can I get this fixed?

Ive got quite a few songs. I dont want to rebuy one ive already got. Why are my songs not showing as purchased in store like they once did? How do I solve this issue?

Hi,
Go to song view, add iCloud status. To do this, go to menu > view > view options and tick box. This will tell you what has been matched, uploaded, purchased, duplicate, ineligible or waiting. As the scan is stalling with one track remaining, find this track - it is likely to have a icloud status of waiting.
Suggest that you delete from library then select update iTunes Match. Once match completes try readding track - by the way how. Big is the track and whatever is its media type?
jim

Henry dropped the Ipod touch and cracked the screen. How can I get this fixed.

Hi,
Henry dropped his Ipod touch and cracked the screen and put in a passcode and now has forgotten his passcode. Need to know how I can get the screen fixed and or if it is covered on the 1 year warranty? How can I unlock the Ipod without the passcode?
Any info would be greatly helpful!
Lori Neumann

Take to an Apple retailer. Such damage is not covered by your warranty.
A Complete Guide to Recover Your iDevice if You Forget Your Passcode
If you cannot remember the passcode, you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and resync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.
Try restoring the iOS device if backing up and erasing all content and settings doesn't resolve the issue. Using iTunes to restore iOS devices is part of standard isolation troubleshooting. Restoring your device will delete all data and content, including songs, videos, contacts, photos, and calendar information, and will restore all settings to their factory condition.
Before restoring your iOS device, Apple recommends that you either sync with iTunes to transfer any purchases you have made, or back up new data (data acquired after your last sync). If you have movie rentals on the device, see iTunes Store movie rental usage rights in the United States before restoring.
Follow these steps to restore your device:
Verify that you are using the latest version of iTunes before attempting to update.
Connect your device to your computer.
Select your iPhone, iPad, or iPod touch when it appears in iTunes under Devices.
Select the Summary tab.
Select the Restore option.
When prompted to back up your settings before restoring, select the Back Up option (see in the image below). If you have just backed up the device, it is not necessary to create another.
Select the Restore option when iTunes prompts you (as long as you've backed up, you should not have to worry about restoring your iOS device).
When the restore process has completed, the device restarts and displays the Apple logo while starting up:
After a restore, the iOS device displays the "Connect to iTunes" screen. For updating to iOS 5 or later, follow the steps in the iOS Setup Assistant. For earlier versions of iOS, keep your device connected until the "Connect to iTunes" screen goes away or you see "iPhone is activated."
The final step is to restore your device from a previous backup.
If you can not restore your device then you will need to go to recovery mode.
Placing your device into recovery mode:
Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the other end of the cable connected to your computer's USB port.
Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.If you cannot turn off the device using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the device turns off, release the Sleep/Wake and Home buttons.
While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on. Note: If you see the screen pictured below, let the device charge for at least ten minutes to ensure that the battery has some charge, and then start with step 2 again.
Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears you can release the Home button:
If necessary, open iTunes. You should see the following "recovery mode" alert:
Use iTunes to restore the device.
If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
Additional Information:
Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information.

Updated my Ipod Touch 4g to iOS6 and now it will not connect to any internet that requires a password, and I need it for school. How can I get this fixed?

I updated my Ipod touch 4g to iOS6 and it will not connect to any internet that requires a password on the browser. I really need my Ipod working for school, How can I fix this.

- A reset. Nothing is lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Go toSettings>Safari and clear COokies, histor and data.
- Reset network settings: Settings>General>Reset>Reset Network Settings
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup
- Restore to factory settings.new iPod.

My 4s has no sound on most outgoing calls. i constantly have to turn my phone off and on more than once a day to get it to work. how can i get this fixed?

My 4s has no sound on most of the outgoing calls i make. It will ring the other phone I am calling but I cannot hear it nor can they hear me when they answer. Its just dead air but my phone timer is in use. How can this be corrected?

It's very possible that you have stuff running in the background that you don't even realize you have running. For example the default is for all notifications to be on and you usually need few to none of them.
That said, while an iPad can run warm, too hot to handle isn't right. ALso you should get about 10 hours....depending on what you're doing of course. If you're doing processor intensive stuff, like gaming and videos it can drain faster and generate more heat.
I would say if you have an apple store near by, make an appointment and have them check it out. If the issue is due to what they determine to be manufacturer's defects then it could fall under the warranty. But that's up to the store to determine.

My hold button has broke on my Nano. How can I get this fixed?

The hold button on my Nano seems to have either jammed in, or broken. I would like to get it fixed. Is there a way I can do it myself? If not, what can I do?

I wouldn't attempt to fix it yourself unless you are really experienced with small electronics. If you want to try, go here: http://www.ifixit.com
If your Nano is still in warranty you can get it replaced for no charge at the Apple Store, if not you can do an out-of-warranty replacement for $79. Make a Genius Bar appointment before you go.
Or you can go with a 3rd party repair site.

How can I get this fixed?

I just put a $45 prepaid card on my phone and now it is saying that there is no money in my account. I'm suppose to have unlimited talk, text, and 500mb.

I know it's important to ensure your money goes as far as possible hay.bug. I'm sorry to hear about your difficulties. Please contact Prepay Support at 888-294-6804.
JonathanK_VZW
VZWSupport
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I cannot download apps onto my phone they are stuck on the waiting mode how can I get this fixed I have tried the "reboot" and also tried logging out of my app account but it is not fixing the problem

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