I cannot download apps or apply updates on my ipod touch 4G.

I have an Ipod touch that I haven't tried to update in a while. When I try to access the apps store or apply the updates that are listed...it says that it cannot connect to the store and to check my date and time. This happens after I enter my id and password. When I check the date and time, it says that the date is December 31, 2512 BE. It will not let me change this date. I have tried repeatedly. I would appreciate any guidance, as the phone support says my device is out of warranty. Thank you

Thank you IIIaass!! Your help was sincerely appreciated! I changed the international calendar to Gregorian and now can access the updates! You Rock!

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I just downloaded a new software update to my ipod touch and now my ipod is frozen with a screen picture of music round blue symbol and an arrow displaying a cable connection. I received a message saying that the download was not successful.

I just downloaded a new software update to my ipod touch and now the ipod and screen are frozen. I received a message that the download was not successful and now my screen is showing the blue round itunes symbol with an arrow pointing to the symbol and shows a cable below it. I have tried the restart of pushing the two buttons together and waiting 10 seconds for the apple symbol which appears and then go backs to the same stuck symbol. My computer is not recognizing the ipod either and will not connect. What needs to be done? Thanks.

Try manually placin the iPod in Recovery Mode and restore via iTunes.
Next try DFU mode and restore
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

HT4623 Why can't I download the ios 6 update on my ipod touch 4th generation?

Why can't I download the ios 6 update on my ipod touch 4th generation?

The poaster said that is what he tried and got an error message.
Zach the Apple User wrote:
Settings>General>Software Update To get it on the ipod without itunes. Not sure if you tried it.

Cannot purchase apps or music on iphone or ipod touch

Hi,
I've updated my new iphone 3gs and my wife's ipod touch to the 4.3.3 software.
When I try and purchase or update apps from the App Store or songs from iTunes on either devices, it fails.
With apps, the new app icon appears with the label "Waiting...", but don't continue to download. Music purchases are shown in the Downloads section on iTunes, with the label "waiting...". The devices have internet connectivity and can connect to secure websites (e.g. https://appleid.apple.com/), but interestingly are consitently unable to access some Apple websites (support.apple.com, discussions.apple.com) whereas these are accessible via a desktop computer.
After a long time (3 minutes?), the device shows the following prompt:
Cannot connect to iTunes Store - Retry/Cancel
And if you select RETRY it prompts for the AppleID password.
I can purchase items from the desktop version of iTunes, on the same wireless network, with no problems.
Can anyone please offer some advice?
Many thanks,
James

Done a further test, and I can use the App Store and iTunes store on my iPhone if I am using a VPN connection set up on the phone.
I've had a very similar problem before on my desktop computer - some sites being inaccessable using my regular home network and working when using a VPN from the same home network. The fix for this was to change my desktop's MTU settings..... but how can you change the MTU setting on an iPhone??
Thanks for any advice.

Problem downloading apps, videos, tunes to newly reset IPod touch

Hi,
I was given a used IPod touch. I reset it and set it up using my existing Apple ID. I've used this apple ID for my IPhone. I was able to download some apps successfully last night using my apple ID, but today I cannot download anything to this IPod Touch. I even can't download free apps or free upgrades. The app appears briefly in the app window then disappears. The same thing occurs with a TV show I was trying to download. I have credit from an Itunes card on my account and was able to use it to download an app to my IPhone. I have active WiFI access and can access the internet without problem. I'm not sure if this is a security issue or a problem with the IPod touch itself. I downloaded the latested version of Itunes before doing the reset (I think 4.2.1??). Any tips would be greatly appreciated.

iTunes Store: Accepted forms of payment
Contact iTunes
Apple - Support - iTunes - Contact Us

TS1702 previously downloaded apps no longer available on my ipod touch????

Hi, My iTouch 8gb (model A1288-2nd generation) - after not having a lot of my Artwork for my Apps (they just disappeared-went grey-if tapped could still access them tho) I decided to individually remove/restore but with no luck. I then restored the entire iTouch - I can no longer download these apps that were previously on this unit back onto it - it says that "ït was not installed on the iPod because it requires a newer version of the iPod software" my version I have is iOS 4.2.1 (downloaded today). WHY does my iTouch no longer support these previously accessable Apps - PLEASE HELP!!

The current version of those Apps available on the App store apparently requires a iOS level higher than 4.2.1. The older versions of those Apps which you had before you deleted them did run on iOS 4.2.2
Since App store only carries the latest version of Apps you are out of luck on those Apps. In this case deleting the Apps was not a wise choice.
One might be able to say more if you gave the names of the Apps in this situation.

HT4962 how do i download iOS 5 Software Update for my iPod touch please

need to get my ipod running

To update:
iTunes 10 for Windows: Update and restore software on iPod, iPhone, or iPad
A 1G iPod can go to iOS 3.1.3
A 2G to 4.2.1
A 3G to 5.1.1
A 4G to 6
Identifying iPod models

I cannot transfer apps I just purchased to my Ipod Touch.

4th Gen. A month old. There is no app tab under the Name of the Ipod when I plug it in.

Do you have restrictions set on the iPod that prevent installing/deleting apps? (Settings>General>Restrictions).
Have you synced to this computer before?

Cannot download apps to iPad since iOS 5.1 update. Get error message "An unexpected error has occurred"

cannot download apps to iPad since iOS 5.1 update. Get error message "An unexpected error has occurred"

Hi mike,
Seems like a frustrating problem! Try restarting your device, and trying again. If that doesn't work, in settings, under store, tap your apple id at the bottom of the page, and then sign out. Sign back in again, and try again.
Also, check you have enough remaining space on your iPad for the app you want to download, you can do this in settings, then general, then usage.
I also reccomend buying the app in iTunes on your computer, and then syncing it to your device.
Let me know how you get on, and I'll get back to you with further help if needed,
Nathan

HT5957 After downloading iOS 7 on my mini iPad I cannot download apps fron the Apps store.likewise I cannot update the apps that needs to be updated. Please advise.

After downloading iOS 7 on my iPad mini I cannot download apps from the Apps store. Likewise I cannot update the existing apps which needed updating. In addition apps would just close or hang up.please help. How can I correct these?

First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
I'm curious...
What happens when you attempt to download from the App store?

HT204204 I cannot download apps because they require newer software, but I also cannot update my iOS 5.1.1 to 8.0...why?

I cannot download apps because they require iOS8.0 and my iPad has iOS 5.1.1 and will now let me update to 8.0! Why?

Sorry to say that you may be at a dead-end as far your your device goes. You can't update to any iOS version above 5.1.1 due to hardware limitations of the iPad 1st gen...thus, you cannot use newer apps that are released. Use the link that Niel provided. You are still able to use the apps that are currently on the device but as far as newer apps that require iOS greater than 5.1.1, you're stuck.

I changed my Apple ID and now I cannot download apps from app store

I changed my Apple ID and now I cannot download apps from app store, even with ios 6. A message "This app is incompatible with this iphone" appeared. What should I do?

Hi there joannelim5288!
I have found an article that can help you to troubleshoot this issue with your iPhone. The article can be found here:
iOS: Troubleshooting applications purchased from the App Store
http://support.apple.com/kb/ts1702
Specifically, the first three steps listed in the article, and outlined here below, might be the most helpful to you:
1. Update your device software
Update your device to the latest version of iOS.
2. Check for app updates
Ensure that your apps are up to date:
Open the App Store and tap Updates. If updates are available, tap Update All.
When prompted, enter your iTunes Store account information. App Store will then download and install the application updates.
Note: Some applications may require a Wi-Fi connection to update.
3. Install another app from the App Store
If none of your user-installed apps will launch, there could be an issue with Apple ID authorization. Download and install a free (or paid) app that isn't already installed on your device to reset this information. You could also remove an app from your iOS device and download it again from the App Store or sync the app from your computer.
Note: If you have installed apps using multiple Apple ID accounts, you may need to perform this step for each account.
Thanks for using the Apple Support Communities!
Cheers,
Braden

Cannot download apps on my Iphone

I cannot download apps or updates. My Iphone 4 says it cannot connect to Itunes. Help!

Hi Vlokeefe,
I'm sorry you are having some trouble connecting to the iTunes Store with your iPhone.
The steps below should help you troubleshoot this:
Can't connect to the iTunes Store
Troubleshooting on an iPhone, iPad, or iPod touch
If you haven't been able to connect to the iTunes Store:
Make sure that your iOS software is up to date by connecting your iOS device to iTunes and clicking on Check for Update in your device's Summary page in iTunes.
Check and verify that you are in range of a Wi-Fi router or base station. If you are on a 3G capable device, make sure that cellular data is turned on from Settings > General > Cellular
Check to make sure you have an active internet connection. You can check the User Guide for your device for help with connecting to the internet.
Check to make sure other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the internet.
Try resetting (turning off and then on again) your Wi-Fi router
If the issue still persists see, iOS: Troubleshooting Wi-Fi networks and connections or
iOS: Troubleshooting Wi-Fi networks and connections.
I hope this information helps ....
- Judy

TS3274 Cannot download apps from the apps store. iOS 7.0.4.

I recently upgraded to version iOS 7.0.4. For my ipad 4. Now I cannot download apps from the apps store. Any suggestions?

The ipad is brand new. It downloaded the apps fine until I updated to the ios 7.0.4. two days ago. When I choose an app from the app store, I can select it and it appears to begin to download (it spins in circles). It does not prompt me for my Apple password. However, it generates a blank, undownloaded app on the ipad. It says waiting underneath the app. I hope that explains it better.
I also reset the ipad and it prompted me to either cancel or purchase several items. I have small children and it appears they were trying to buy upgrades and boosts for games alreadly on the ipad. I have tried to download another game and this time it has prompt me for my password. The app has come onto the screen and it is stuck in the waiting phase of the download.

TS1741 I cannot download apps from the app store. They just sit waiting

I just recently cannot download apps from the app store. The app just sits waiting and will not do anything. I have an iPad 2.

Check iTunes and see if you have a pending or stalled download in there. If you do, finish that download or delete it if you can. If you can't finish or delete the download on the iPad, do it in iTunes on your computer and then sync the iPad. Then go back to the apps and see if they will download.
If that doesn't work or if that was not the problem, go to Settings>Store >Apple ID, tap your ID and sign out. Then reboot the iPad, Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
Then go back to Settings>Store>Sign in and sign in again and see if the apps will update.

I cannot download apps or apply updates on my ipod touch 4G.

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