I cannot download creative cloud app

Hello.
i cannot install creative cloud app in my mac.

does you computer meet specs? System requirements | Creative Cloud
if so, use a different browser or explain the problem.

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I have 2 computers. This is my back up and I cannot download Creative Cloud Apps. My primary machine has all updated CC apps. Can you help?

I have 2 computers. This is my back up and I cannot download Creative Cloud Apps. My primary machine has all updated CC apps. Can you help?

Hi Wendy,
in addition to John's hint you should have a look there to "correct answer" in https://forums.adobe.com/message/5441322#5441322 "Creative Cloud client will not download". There Sumit Singh talks about "I am suspecting the AAM URI handler is not working." and gives stepwise advices.
And he recommends this link https://creative.adobe.com/products/creative-cloud.
Hans-Günter

I cannot download creative cloud installer Code: 1

I cannot download creative cloud installer Code: 1.

Hi Norman,
The Error 214 and 81 means the manifest for downloaded files is incorrect.
For information on how to resolve download errors please see Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html. I believe it is likely your security software or firewall are interfering with the download process this is why you are receiving the current error.
Hope this helps.
Regards,
Sumit Singh

Why do I keep getting prompt to download creative cloud app manager when I already have it? I've tried re-downloading, not working.

Why do I keep getting prompt to download creative cloud app manager when I already have it? I've tried re-downloading, not working.

A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

On How many computers and iOS devices can I download creative cloud app?

On How many computers and iOS devices can I download creative cloud app?
so far it is on an iMac, an macbook pro, an iPhone , and iPad. now it won't download onto a macbook air.

Hi,
see >>> http://helpx.adobe.com/creative-cloud/help/install-apps.html here >>> How many computers can I install on
I quote: You may install software on up to two computers. These two computers can be Windows, Mac OS, or one each.
If you install on a third computer, it will request you to de-activate on the other two computers. You can then reactivate one of the previous two computers, and use Creative Cloud apps on it.
Hans-Günter

Why is it that I cannot download creative cloud?

Why is it that I cannot download creative cloud?

We can't know. you have not provided even the most basic information about your system nor what rthe problem actualyl is. just saying that it doesn't work is completely meaningless.
Mylenium

Why can't I download Creative Cloud apps?

Hi
I joined the Creative Cloud Photography Offer.
I logged in.
I can see the page Apps & Services.
When I select Creative Cloud App it only opens the header to that page. No content displays. I cannot therefore download anything. Same with Lightroom or PS.
I tried other pages, but Adobe home page, Learn Page, and Customer Service all say Safari can't connect to server.
I can see these pages if I open Adobe website on my Windows laptop and iPad.
I have reset Safari, turned off plug-ins, updated Flash Player and Java, reset Safari, but no luck.
I have tried using Firefox and have the same issue. I still cannot connect with most of your website from my Mac, which is where I do all my photo editing.
I am currently on my PC laptop, as my Mac cannot access the customer service chat or the forums.
I have Mavericks installed on my Mac

It turns out that Adobe is editing the Hosts file on the Mac, preventing those browsers from reaching adobe.com
Locate the terminal app and run it.
Open the hosts file by typing the following in the Terminal window and pressing return:
sudo nano /private/etc/hosts
Type your user password XXXXX prompted.
If you see references to Adobe, that is what is preventing the connection.

Problems with Downloading Creative Cloud, Apps

When I initially downloaded the Creative Cloud app itself, the download was incredibly slow.
When I finally did get it installed, I kept running into more problems. When I first open the Creative Cloud app, it takes so long I have to go and do other work before I can come back and see that the Home tab has information in it other than being blank. When I click on the blue Install Adobe Apps button, I get "Download Error" screens, sometimes with a wait with a spinning wheel first.
I've already tried renaming the opm.db file, but that didn't help.
I also checked, and the Behance tab is loading just fine.

Tklem are you on a managed network? If not then I would recommend reviewing Sign in, activation, or connection errors | CC, CS6, CS5.5 - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html.

I purchased photoshop and premiere pro bundle for students, i have a mac. I couldn't download the programs onto my mac from the website using the akamai downloader. I went back to the website and downloaded creative cloud app for mac, and downloaded the a

bought photoshop and premiere bundle, couldnt download from website on mac, finally figured out how to get creative cloud app on mac, downloaded apps. It gave me trial versions, problem is i paid for full membership already. need to uprade to full membership. wondering if i should return products? thinking i maybe bought windows version and cant download to mac...

Sign in, activation, or connection errors | CS5.5 and later
Mylenium

Can not download creative cloud app

So this has been going on for a few hours when I try to Download the Creative Cloud app.
I was wondering if anyone else got this problem? and how it was solved?

Please read, and reply back here with information https://forums.adobe.com/thread/1499014
-and try some steps such as changing browsers and turning off your firewall for downloads
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

Downloading Creative Cloud App

Hi,
I just downloaded the Creative Cloud app and the screen is white with the loading circle. It's been like this for at least a half hour. Help?

BLANK Cloud Screen http://forums.adobe.com/message/5484303 may help
-and step by step http://forums.adobe.com/thread/1440508?tstart=0
-and http://helpx.adobe.com/creative-cloud/kb/blank-white-screen-ccp.html
Mac Spinning Wheel https://forums.adobe.com/message/5470608
-Similar in Windows https://forums.adobe.com/message/5853430

Error message when downloading Creative Cloud app on new laptop

I am trying to download an app on my new laptop. My internet works fine. Everything else is working, but CC keeps having this error message below. Please help.

Browser and/or firewall firewall look to be the problem... try and different browser, and turn off your firewall
Link for Download & Install & Setup & Activation problems may help
-Chat http://www.adobe.com/support/download-install/supportinfo/
OR
-http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html
-http://forums.adobe.com/community/download_install_setup
-http://helpx.adobe.com/creative-cloud/kb/troubleshoot-cc-installation-download.html
-http://helpx.adobe.com/x-productkb/global/errors-or-unexpected-behavior-websites.html
-http://helpx.adobe.com/creative-cloud/kb/unknown-server-error-launching-cc.html
-Server won't connect https://forums.adobe.com/thread/1233088
Comodo Security kills download http://forums.adobe.com/thread/1460361?tstart=0

Download Creative Cloud Apps For our Macs from Admin PC?

I am the systems admin for a company that has a new CC subscription. My workstation is a PC but I need to install CC on a Mac. When I go to download CC apps or the CC desktop, it wants to give me PC executables instead of letting me choose. I don't want to go get in the way of the graphics team just to download this software. Can I do this from my admin workstation or do I have to download it from the Mac?

I'm not sure about this but it's possible that Creative Cloud is set to auto-detect the system OS that you are currently downloading onto. There may be an override for this to allow you the option to choose which installers to download but I do not know how to set this option. Have a look at your CC desktop app settings if there is any option available, otherwise call Adobe technical support for direct download links of products.

Cannot download Creative Cloud due to Adobe Bridge error

My Windows based computer will not allow me to download any of the CS6 products available through the Creative Cloud subscription. The error I continue to receive is that Adobe Bridge is open. I've since used the Adobe Cleanup Tool to delete my previous CS5 Master Collecter. I've also deleted the Bridge task in the task manager. I'm still getting the same error. I'm sure someone has an easy fix to this. Any and all help will be greatly appreciated.

Thanks John for your reply. After I made this post yesterday, I went back and gave it another try and everything worked out fine. I do believe it was a combination of using the Adobe cleaning tool, task manager AND rebooting several times that finally got my programs downloaded. And by the way, I running Windows 7.

Why can't I download Creative Cloud apps when running Linux?

Using Linux (Mint), when trying to download any CC app, e.g. Photoshop CC I am told:
"You are running an operating system that Photoshop no longer supports. Refer to the system requirements below for a full list of supported platforms."
I have an active membership, why do you care which operating system I run? (I am not talking about installation or anything else)
In my opinion it's bad practice to exclude your customers from downloading the products they paid for!
Looking forward to an explanation! Thanks.

Most of the Adobe applications only run on Windows and Mac OS. You can see the System Requirements by going to https://creative.adobe.com/products and choosing a product. Then chose the System Requirements tab. So for Photoshop you will see:
There are the Touch app which run mostly on iOS with PS Touch running on Android too.
No applications run on Linux.

I cannot download creative cloud app

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