I cannot download creative cloud installer Code: 1

I cannot download creative cloud installer Code: 1.

Hi Norman,
The Error 214 and 81 means the manifest for downloaded files is incorrect.
For information on how to resolve download errors please see Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html. I believe it is likely your security software or firewall are interfering with the download process this is why you are receiving the current error.
Hope this helps.
Regards,
Sumit Singh

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I just bought a new iMac and am having troubles downloading creative cloud installer. Its coming up with error 214 - I can't find any solutions for this. Can anyone help me? Im on mac OS 10.9.4

I just bought a new iMac and am having troubles downloading creative cloud installer. Its coming up with error 214 - I can't find any solutions for this. Can anyone help me? Im on mac OS 10.9.4

Meg81 error 214 indicates a download data validation error. This means that the update you downloaded became corrupted likely during the download process. I would recommend utilizing the suggestions listed in Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html to attempt to improve the stability of your Internet connection.
You can also find information on how to review your download logs which may provide additional information regarding the failure of the download.

Downloading Creative Cloud Installer

I'm downloading Creative Cloud installer. The new window that opens, "Creative Cloud" has had that downloading circle for a hour or so. What gives?

It's the box that asks for my password to install, it won't except. I even
went back and changed my password for I cloud and it still won't except.
Maybe after some time it will work. I will try again tomorrow. Thank you
for responding.

I have 2 computers. This is my back up and I cannot download Creative Cloud Apps. My primary machine has all updated CC apps. Can you help?

I have 2 computers. This is my back up and I cannot download Creative Cloud Apps. My primary machine has all updated CC apps. Can you help?

Hi Wendy,
in addition to John's hint you should have a look there to "correct answer" in https://forums.adobe.com/message/5441322#5441322 "Creative Cloud client will not download". There Sumit Singh talks about "I am suspecting the AAM URI handler is not working." and gives stepwise advices.
And he recommends this link https://creative.adobe.com/products/creative-cloud.
Hans-Günter

Why is it that I cannot download creative cloud?

Why is it that I cannot download creative cloud?

We can't know. you have not provided even the most basic information about your system nor what rthe problem actualyl is. just saying that it doesn't work is completely meaningless.
Mylenium

I downloaded creative cloud installer , but it doesn't work on my MacBook Air?

hi
I can't instal creative cloud installer?
when I go to download trial give this message: Error (Adobe Application Manager) while I downloaded this one on my Mac

Firefox 4 versions and later do not run on a PowerPC Mac. Firefox 4 and later require at least OS X 10.5 and an Intel Mac.
http://www.mozilla.org/en-US/firefox/8.0/system-requirements/
Firefox 3.6.24 (Mac OS X 10.4 and later) can be found here:
http://www.mozilla.com/en-US/firefox/all-older.html
(this is for you)
read the-edmeister reply here too:
https://support.mozilla.com/en-US/questions/896057
(A group of Mac users have created their own Community Build from the "Firefox 4+" versions.
TenFourFox for PowerPC's running Mac 10.4.11 & 10.5.8 .
http://www.floodgap.com/software/tenfourfox/
http://tenfourfox.blogspot.com/ )
thank you
Please mark "Solved" the answer that really solve the problem, to help others with a similar problem.

Denied Downloading Creative Cloud Installer, Requires Administration Priviledge

Why is it that when I am trying to download the Creative Cloud installer or for that matter the Adobe Application manager on my home personal computer I am told that this requires Administration priviledge?
Where do I get this adminstration priviledge to continue the downloading of the software?

Background - Installing under Windows 7 from Photo subscription
Problem - failure some way into the download process with the message that the next stage requires administrative privileges
What's it got to do with Adobe?
This has a lot to do with Adobe. Standard MS security practice is use a user account with minimum privileges for all normal purposes - such as running e-mail. In addition, the "Administrator" account login is disabled by default and the expectation is that the machine will be managed by a different account with user privileges. The Adobe acceptance e-mail will normally be loaded into the user account where the e-mail client (e.g Outlook) is accessed. Following the instructions on this e-mail will lead to the install being attempted into the user account with minimum privileges. Every other recent application I come across will request a password of an admin account to proceed with the install in these cases. Adobe's install just dies with its unhelpful message.
It's actually worse than this, since Adobe require that the download takes place into the administrator account - as you need to enable login first. (Run as Adminstrator does not seem to be an option with the download process, as the executable file is not obviously available to run)
When you are on a relatively slow connection (as I am.. 2.3mb dowload) the need to work through this is a bit tedious. Things now seem to be working, but its the third iteration.
Solution
1. Follow the instruction on the acceptance e-mail and click Get Started to get the web screen up in the user account. Copy the web address this generates from the top left of the browser (highlight and press <Ctrl>+C). Paste this into a text file - save to a stick or an area of shared storage. Exit the browser and account.
2. Enable the built in Administrator account from your management account (see How to enable and disable the Windows Administrator account for example. Make sure you give the account a suitably complicated password but don't rename it. (you'll disable the login anyway when you've finished)
3. Exit the management account and log in to the built-in Administrator account, which will now be available. Go to www.adobe.com change your region if necessary, (bottom left hand of screen) and log in, ticking the keep logged on box. Open a new browser tab and copy in the saved web address from the acceptance e-mail. Things should now work (well they seem to be working for me, anyway.., though I am not sure how Adobe will handle things if the program download fails because of comms problems (1.5 hrs for 38% of photoshop)
4. Remember to disable login to the built in Admin a/c when you finish.
A better solution
Adobe to take account of the above when putting its load routines together.. at the very, very least provide some warning and instruction on the acceptance e-mail.
BW to anyone who picks this up & good luck

I cannot download creative cloud app

Hello.
i cannot install creative cloud app in my mac.

does you computer meet specs? System requirements | Creative Cloud
if so, use a different browser or explain the problem.

Why i cannot download creative cloud

my creative cloud got some problem then i deleted it, i wanna download again but its got problem to download.can anyone help me?

Sssai I would recommend reviewing the installation logs for the software title and update you are attempting to apply. You can find details on how to locate and interpret the installation log files at Troubleshoot install issues with log files | CC - http://helpx.adobe.com/creative-cloud/kb/troubleshoot-install-logs-cc.html. You are welcome to post any specific errors you discover to this discussion.

Cannot download Creative Cloud due to Adobe Bridge error

My Windows based computer will not allow me to download any of the CS6 products available through the Creative Cloud subscription. The error I continue to receive is that Adobe Bridge is open. I've since used the Adobe Cleanup Tool to delete my previous CS5 Master Collecter. I've also deleted the Bridge task in the task manager. I'm still getting the same error. I'm sure someone has an easy fix to this. Any and all help will be greatly appreciated.

Thanks John for your reply. After I made this post yesterday, I went back and gave it another try and everything worked out fine. I do believe it was a combination of using the Adobe cleaning tool, task manager AND rebooting several times that finally got my programs downloaded. And by the way, I running Windows 7.

Every time I run creative cloud installer it says there's a problem I need to use creative could to solve - it's a catch-22?

I've downloaded creative cloud installer 9 times, every time I run it says there's a problem I need to use creative could to solve - and suggests I download it.
That means I need to download and run the installer to fix an error that the installer encounters, but it gives me no error code, just redirects me to the download page.
So what's a user to do?

A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

I can't work creative cloud installer?

I have downloaded creative cloud installer but i can't seem to be able to install it. Can you help me please?

Hi hinakura,
try to install adobe application manager before. maybe this link will help you How do I get the Creative Cloud Desktop app?
regards

I get an error stating cc cookies dir: cannot make folder / cookies: Permission denied (error 13) when I attempted to download the creative cloud installer on my Mac. Can anyone help with similar pop up window?

I get an error stating cc cookies dir: cannot make folder / cookies: Permission denied (error 13) when I attempted to download the creative cloud installer on my Mac. Can anyone help with similar pop up window? I'm trying to get a trial version of CS5.

You do not need to involve Creative Cloud to install/try the trial version of CS5...
You can download the trial version of the software thru the page linked below and then use your current serial number to activate it.
Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
CS5: http://prodesigntools.com/all-adobe-cs5-direct-download-links.html

I had creative cloud installed in a parallels deskto virtual machine on my mac, I delete the virtual machine without deactivate the creative cloud. after reinstall a new VM running windows 8.1. pro 64 bits, I downloaded the creative cloud installer but it

I had creative cloud installed in a parallels deskto virtual machine on my mac, I delete the virtual machine without deactivate the creative cloud. after reinstall a new VM running windows 8.1. pro 64 bits, I downloaded the creative cloud installer but it does not install ang give an Error code 72, it is assuming that I already are using the Creative cloud in 2 computer, but itis no the case, how to solve this situation?

Dave: I did the Microsoft Update two days before this happened, and rebooted as required. I just created a new restore point and lauched Creative Cloud. Now I get the famous white screen:
It just sits and spins (been 10 minutes now).
Fortunately, I saved away this command (which I've had to use 4 or 5 times already):
del %USERPROFILE%\AppData\Local\Adobe\OOBE\opm.db
Unfortunately now, I get this (even after closing the above window):
The process cannot access the file because it is being used by another process.
So I killed everything that said "Adobe" in the task manager and this time, the command succeeded.
Fortunately, the current apps seem to still work. I can't seem to find the "Creative Cloud" app in the applications on my system, but I launched Photoshop CC, told it to look for updates, and got a list of the 5 prgorams that need updates in the Adobe Application manager:
I will proceed with the updates, holding my breath.

I cannot install Creative Cloud or download new CC applications. What is the fix?

I cannot install Creative Cloud or download new CC applications. What is the fix?

I am on Windows 7 - 64bit.
I can not download the new Creative Cloud App from online in the Download Center.
When I try to by clicking on download, it opens the old Adobe Application Manager and Creative Cloud is not there to chose to install.
I was able to install most of my CC applications through the Adobe Application Manager.
I am unable to get Acrobat installed though. The Adobe Application Manager will download Acrobat Pro XI and extract it, but it has a little yellow ! sign that says Installation Failed.
If we can get the new Creative Cloud app installed, maybe I can get Acrobat Pro XI installed afterwards.
When I click the yellow error sign it gives me a web page with the following message:
Exit Code: 7
Please see specific errors below for troubleshooting. For example, ERROR:
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 5 error(s)
----------- Payload: Microsoft Visual C++ 2010 Redistributable Package (x86) 10.0.40219.1 {9E0AF030-AC6B-11E0-8837-00215AEA26C9} -----------
ERROR: Third party payload installer vcredist_x86.exe failed with exit code: 1612
ERROR: Failed to install Microsoft Visual C++ 2010 Redistributable Package (x86). Please try installing it by double clicking on the executable at "C:\Users\Jeff\AppData\Local\Temp\{3DE38BDA-D215-4978-8277-673E111901C8}\Acrobat_11_0_0_C CM_MUI\Adobe CS7\payloads\Microsoft VC 2010 Redist (x86)\vcredist_x86.exe", or download and install the latest Microsoft Visual C++ 2010 Redistributable Package (x86) from Microsoft website - www.microsoft.com
----------- Payload: Acrobat Professional 11.0.0.0 {23D3F585-AE29-4670-8E3E-64A0EFB29240} -----------
ERROR: Error 1310.Error writing to file: C:\ProgramData\Adobe\Adobe PDF\Distiller\Example Files\RUNFILEX.PS. Verify that you have access to that directory.
ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation.
MSI Error message: Error 1310.Error writing to file: C:\ProgramData\Adobe\Adobe PDF\Distiller\Example Files\RUNFILEX.PS. Verify that you have access to that directory.
ERROR: Third party payload installer AcroPro.msi failed with exit code: 1603

I cannot download creative cloud installer Code: 1

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