I cannot download itunes 10 for my 4s. a message comes up saying there is a propblem with my windows installer. Can anyone help please
i a unable to download the latest itunes 10 for my 4S iphone, a message appears saying that there is a problem with the windows installer.
I have disabled my firewall and virus but it is still no good, any ideas would be appreciated.
a message appears saying that there is a problem with the windows installer.
What's the precise text of the message please? (There's a few different ones I can think of that you might be getting.)
Similar Messages
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i tried to install itunes 10.5 but recieved an error msg saying there is a problem with this windows installer package
i am trying to update my iphone 4 to ios 5 therefor require itunes 10.5 the installation process then rolls back and closes with no further explanation can anyone help?There are numerous threads discussing errors with 10.5.0
can't install itunes 10.5
***Fix for iTunes 10.5 Install on Win7 64bit*** -
I had to reinstalled windows xp on my PC and everytime I try to download itunes a message pops up saying "there is a problem with this windows installer package. A program required for this install to complete could not be run". But it does not say what program is required. I've had to reinstalled windows xp before and never had a problem.
Go START/ALL PROGRAMS/APPLE SOFTWARE UPDATE"
If it offers you a newer version of Apple Software Update, do it but "Deselect" any other software offered at the same time.
Once done, try another iTunes install -
I'm trying to download the iOS 5 and I get almost all the way done but then it stops when it's on Status and goes to an error and says "There is a problem with this windows Installer Package. A program run as part of the set up did not finish as expected. Contact your support personnel or package vendor." I have a windows vista computer.. but it should be able to run on it...
Any ideas on how to fix this??
Thanks!!'NOsaint09' - I was getting your same error message trying to install the iTunes 10.5 update on my Windows XP machine (in order to install iOS 5 on my iPhone 4). Tried uninstalling and reinstalling iTunes several times to no avail - same message, no install.
Well, after reading the above post by 'wiss...' i went to start Apple Software Update and was getting another (very cryptic) error message just trying to start ASU. I thought perhaps the problem with this program was causing iTunes 10.5 not to install - so I went to uninstall Apple Software Update using Windows Add/Remove Programs, and got another error message (not allowing the uninstall)!
Knowing there are programs out there just for the purpose of doing a forced & thorough uninstall, I search Cnet Downloads for the best free Uninstaller and downloaded Revo Uninstaller. Used Revo to uninstall Apple Software Update (and all associated files/data it found in registry).
Then to be sure, ran Disk Cleanup in windows to empty the Temp files/folders and Restarted the computer.
Finally, I ran the iTunes Setup.exe for 10.5 and it installed successfully!! Woohoo! I hope my experience may help others with similar troubles!
And thanks to Wiss for directing me to the problematic ASU program! -
When trying to download the newest version of itunes, when running the installation package, a message pops up that says "There is a problem with this Windows installer package...please contact your support personnel or package vendor." Also, the same message appears when trying to uninstall the APPLE SOFTWARE UPDATE.
When trying to download the newest version of itunes, when running the installation package, a message pops up that says "There is a problem with this Windows installer package...please contact your support personnel or package vendor." Also, the same message appears when trying to uninstall the APPLE SOFTWARE UPDATE.
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getting an error downloading itunes 64bit for windows 7. says there is a problem with the windows installer package. a program required for the install to be complete could not be run. any ideas? i uninstalled it last night when it would not open.
Just in case, let's try a standalone AppleSoftwareUpdate.msi install.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe, and select "Extract to iTunesSetup". WinRAR will expand the contents of the file into a folder called "iTunesSetup".
Go into the folder and doubleclick the AppleSoftwareUpdate.msi to do a standalone ASU install.
(If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleSoftwareUpdate.msi again.)
Does it install (or uninstall and then reinstall) properly for you? If not, what error message do you get? (Precise text, please.) -
When `ve downloaded the latest itunes and then i go to install it i get a message saying there is a problem with this windows installer package a program required for the install to complete could not be run, contact your support personnal or package vendor any ideas anyone ? thanks
Try the following user tip:
"There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows -
when I download the new itunes (on my pc); going through the dowload process it stop me and a window pops up and it says: (there is a problem with this windows installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor.)
I have tried several times to redownload and keep getting the same message. what am I doing wrong...Let's try the following user tip with that one:
"There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows -
Why everytime when i try to download iTunes it says " there is a problem with this Windows Installer package. A program required for this install to complete could not be wrong". What should i do to download it?
Repair your Apple software update.
Go to START/ALL PROGRAMS/Apple Software Update. If it offers you a newer version of Apple Software Update, do it but Deselect any other software offered at the same time. Once done, try another iTunes install
If you don't find ASU, go to Control Panel:
START/CONTROL PANEL/Programs n Features/highlight ASU and click REPAIR, -
Trying to download itunes says there is a problem with the window installer how do i fix this?
I deleted itunes from my computer and was trying to reinstall I haven't been able to says there is a problem with the window installer. I moved the file, cleared my downloads turned off safe mode, disabled plug-ins cleared my cache, nothing seems to be working...
Hi kitmaguire,
If you are receiving an "audio configuration" error message in iTunes on your Windows machine, you may find the following article helpful:
iTunes for Windows: iTunes cannot run because it detects an issue with QuickTime
http://support.apple.com/kb/ts1371
Regards,
- Brenden -
im trying to download itunes 10.5 but keep getting error message that says: There is a problem with this Windows Installer package. A problem run as part of the setup did not finish as expected. Contact your support personnel or package vendor. I am using windows XP 32 bit, all the other computers in my house downloaded just fine, no problems, however this is the computer my iphone is set up to, ive tried doing a virus scan, windows update, downloading other things, updating everything possible, everything works fine, its just itunes that wont download, anyone have any other ideas?
Yes, I had found a similar solution also. I'm running XP Pro, SP3. I went Control Panels/ Add-Remove programmes/apple software update/ change/ repair. Then run the 10.5 exe.
While the programme updated from version 8 of iTunes, my new iTunes is now a mess. Not all of my music was in the same folder previously but it all showed up on iTunes. Now many albums have been left out, some have only a few tracks and some have two copies of some tracks as well as having other tracks missing. I haven't begun to work on that. -
I can't download the new version of iTunes. Halfway through the installation a pop up window appears saying, "There is a problem with this Windows installer package. A program run as a part of a set up did not finish as expected. Contact your support personnel or package vendor.
Got exact same problem, was told to delete all old apple, quick time and bonjoir from computer then it would work. I use a programme called malware bytes and this takes everthing out of your computer right down to the roots but unfortunately I still have same problem
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Message says "there is a problem with this windows installer package. A program run as part of the setup did not finish as expected."
Any suggestions on what else to do??All - Thanks for the information.
I am receiving the same error, "There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor." Thought I found the answer in your replies above. However, I cannot find the "Apple Software Update" program either from Start -> All Programs or the Control Panel. I am running Windows XP, Service Pack 3. I would appreciate any additional guidance you have. -
Hi. ITunes 11 dont install my pc.. Problem: "There is a problem with this windows installer package. A problem required for this install to complete could not be run. Contact your support personnel or package vendor." Please help me.
Repair your Apple software Update.
Go to START/ALL PROGRAMS/Apple Software Update. If it offers you a newer version of Apple Software Update, do it but Deselect any other software offered at the same time. Once done, try another iTunes install
If you don't find ASU in All programs, go to control panel/
XP- add n remove Programs/highlight ASU, CHANGE then REPAIR.
Vista or Win7 - Programs n features/highlight ASU and click REPAIR -
WHAT CAN I DO... PLEASE HELP
ERROR SAYS THERE IS A PROBLEM WITH THIS WINDOWS INSTALLER PACKAGE. A PROGRAM REQUIRED FOR TIS INSTALL FOR THIS INSTALL TO COMPLETE COULD NOT BE RUN
That one is often associated with trouble with your Apple Software Update.
Is your Apple Software Update currently launching on the PC?
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