I cannot download iTunes. It gets completely loaded and then says that itunes has a virus and was deleted. I uninstalled itunes and it still will not download it. Any suggestions??

I recently had a virus on my computer and took it into the shop to have it repaired. Ever since, I have not been able to open iTunes. So I uninstalled iTunes thinking that I could reinstall it and it would work. How ever wrong I was! It will download completely, but then it says that itunes had a virus and was deleted. I don't get how it could have a virus if its not on my computer??? I'm extremely frustrated!!!!!! Please Help!

iTunes, if downloaded from Apple, has no virus.
Turn off the security software on the computer temporarily. Ultimately the security software needs to be updated or replaced with a software package that works properly.

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I just bought a nano and am trying to sync to itune on my mac. It tells me I need the latest version of itune. when I try to donwload this it tells me I need a new OS. I have updated both and my nano still will not sync. Any suggestions?

I just bought a nano and am trying to sync to itune on my mac. It tells me I need the latest version of itune. When I try to download this it tells me I need a new OS. I have updated both and my nano still will not sync. Any suggestions?

Numbers documents from iOS need Numbers 3.2 on a Mac to open. And Numbers 3.2 requires Mavericks. If you are using Mavericks you can get Numbers 3.2 from the Mac App Store. It will be free IF you have Numbers 2 (iWork '09) installed. Otherwise you must buy it.
Your other option is to send the Numbers file as an Excel file via e-mail to yourself to open with an earlier version of Numbers.

I am trying to open iPhoto 9.3.2 on my iMac with OSX 10.7.4 and even after downloading the iPhoto updater it still will not open. Any suggestions.

I am trying to open iPhoto 9.3.2 on my iMac with OSX 10.7.4 and even after downloading the iPhoto upgrader it still will not open. Any suggestions.

Resetting Printing System helps OS X recognize new printers.
http://support.apple.com/kb/HT1341
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Hello this is the first time I have ever had a problem. I am trying to down load a movie and it keeps giving me error -50. I have signed out and back in and deleated the download and tryed again and still will not download.

Hello this is the first time I have ever had a problem. I am trying to down load a movie and it keeps giving me error -50. I have signed out and back in and deleated the download and tryed again and still will not download.

Perhaps try the "Error -50," "-5000," "8003," "8008," or "-42023" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
iTunes: Advanced iTunes Store troubleshooting

HT1420 I purchased a song from iTunes however it will not play. I get a message telling me I need to authorize my PC, when I go through the steps as directed I get a message saying this PC is already authorized however the song still will not play. Any

I purchased a song from iTunes however it will not play. I get a message telling me I need to authorize my PC, when I go through the steps as directed I get a message saying this PC is already authorized however the song still will not play. Any help?

If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.

When i try to do a software update, it finishes and then says that the update cannot be saved because it has probably been corrupted during the download. This has happened a number of times and i do not know why, any help?

When i try to do a software update, it finishes and then says that the update cannot be saved because it has probably been corrupted during the download. This has happened a number of times and i do not know why, any help?

asifmanzoor wrote:
i have 10.7.2, this download is 10.7.5
Are you Downloading it from here > http://support.apple.com/kb/dl1582
asifmanzoor wrote:
yes, i am using wifi
1) Turn your Wi-Fi router OFF... wait 30 seconds... Turn it back ON.
OR...
Do not use Wi-Fi and connect Directly to your Internet via ethernet cable.

My iPad is connected to my computer, but it still will not download newly purchased apps. It is prompted me to connect to itunes or use a wifi setting (which I do nto currently have). What can I do?

My iPad is connected to my computer, but it still will not download newly purchased apps. It is prompted me to connect to itunes or use a wifi setting (which I do nto currently have). What can I do?

My iPad is connected to my computer, but it still will not download newly purchased apps.
Launch iTunes with the iPad connected to your computer.
Select the iPad under Devices in the source list left side of the iTunes window.
Select the Summary tab from the menu.
Deselect: Sync with this iPad over Wi-Fi
Quit then relaunch iTunes.
Downloading past purchases from the App Store, iBookstore, and iTunes Store

I can't download the latest update 5.0.1 I've tried several times and it gets to the end of about 70 minutes of downloading and then says the server timed out. Had the ohone for a year and no trouble until now. Please advise what to do. Thanks.

I can't download the latest update 5.0.1 I've tried several times and it gets to the end of about 70 minutes of downloading and then says the server timed out. Had the ohone for a year and no trouble until now. Please advise what to do. Thanks.

DIsable your antivirus and firewall.

We are using apple tv to try to access our itunes account on the computer. We see our library of music but when we click on the song it searches for a long time and then says that it cannot access the itunes store. Any ideas on what we are doing wrong?

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Welcome to the Apple Community.
Try the following steps, check whether things are working after each step where appropriate, before trying the next.
Restart the Apple TV (Settings > General > Restart).
Restart the Apple TV by removing ALL the cables for 30 seconds.
Restart your router.
Reset the Apple TV (Settings > General > Reset > Reset all settings)
Restore the Apple TV (Settings > General > Reset > Restore)

I have Lightroom 3 and have downloaded the DNG CONVERTER 8 7 1 to be able to open my CR2 files from my new canon 7d, however It still will not open my images

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Fab ! Thanks so much. Sorry if these questions are rudimentary but i have been out of the game for a while and getting back into it, i have aged and technology has expanded! Am trying to re learn and keep up ! I appreciate the help

Hi I have been given a two year old MacBook pro and have downloaded the latest up dates but safari will not open. Any suggestions how to fix this would be appreciatedpro.

Hi
I have been given a MacBook Pro and have downloaded all the recent updates.
Safari will not open.
Any suggestions on how to fix this problem would be appreciated
Regards
lb6301

OK, the only thing that I can suggest at this point is to take the machine to your local Apple Store and have them download and install the latest version of Safari. It's likely something that they'll do for free if you get a nice Genius...
I don't know what I was thinking about - finely figured out that you MUST have an iOS or other device!
Sorry we couldn't solve the problem... hopefully, you've a nearby Apple Store? Or an AASP?
Clinton

HT201209 I have purchased two 3 packs of £10 iTunes grift card and it says that it has not been properly activated, what do I have to do?

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What you normally should do when you have an iTunes card that has not been activated is go back the retailer from whom you purchased the card and discuss the problem with them. They should either correctly activate the card or give you a new one. If they refuse to help, as some retailers do, or you don't know or can't get to the retailer, go here:
iTunes Support
and follow the instructions to report the issue to the iTunes Store. They will ask for a scan of the front and back sides of the card as well as a scan of the receipt
Regards.

I tried to download the latest upgrade to iOS 8 on my iPad. Message said that I did not have enough space. I bought 20 G more storage and it still will not download. How do I download iOS8.

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You delete content from the iPad and/or update it from iTunes on a computer.
iCloud space is separate from that on the device.
(114762)

Iphone 4: Home Button Not Working. The home button only works when it is connected to iTunes, once i disconnet it does not work, i have tried a restore to factory settings but it still is not working. Any suggestions?

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Apple, as I said, does not repair your iPhone. All hardware service issues are handled by replacing the unit. So they can't handle the home-button issue without also addressing the issue of the cracked screen, for which they'll almost certainly charge you. But you can make an appointment at an Apple Store or call Apple tech support and plead your case.
Regards.

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Do you have the path to this file and name of this file?

I cannot download iTunes. It gets completely loaded and then says that itunes has a virus and was deleted. I uninstalled itunes and it still will not download it. Any suggestions??

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