I cannot download Mavericks and there is no Launchpad, App store, or iTunes on my Macbook Pro. What do I do?
My Macbook Pro recently had Leopard 10.5.8 oprating system, but I want Mavericks. I know that I need at least Snow Leopard or above, so I purchased Snow Leopard. I installed it once and everything looked good. I navigated to the app store, signed in, and proceeded to click download on the Mavericks upgade. An icon went to my dock like it was downloading, but it immediately paused itself and when I clicked resume, the download would not resume. I canceled the download and tried clicking download Mavericks again in the app store, but it still would not download. I went to go look at the progress in Launchpad, but I then realized that the Launchpad application was not in my dock. I opened a Finder window, navigated to applications, and searched for the Launchpad application, but it was not there either. I scoured the internet, including the Apple communities, for answers but I could not find any help at all. By this time I had sat through all the software updates and the operating system was at 10.6.8 with a "no new software" message when I checked for new software. Even then, there was still no Launchpad and Mavericks still would not download. I then proceeded to pop the Snow Leopard disc in again and reinstall. After I waited for it to finish, there is still no Launchpad and now my iTunes and App store have disappeared with a question mark on the dock in their place. After I realized this, I attempted to navigate through Safari in search of more help, but the laptop would not respond to my type and it seemed to redirect me every time I tried to post a question here in the Apple communities.
I have tried everything I can think of. Unfortunately, the rest of my family is PC and does not really have a clue when it comes to macs. I need my laptop for my work and I hope I can get answers if I post my own question instead of looking at other questions. I really need help. Thanks!
1. Make sure iPad is using the latest software
2. Settings>General>Date and Time>Set Automatically>On
3. Make sure Time Zone is correct
4. Reset iPad. Hold the Sleep and Home button down until you see the Apple Logo.
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