I cannot download Mavericks - it is stuck on "error occurred". How do I get around this?

I tried to download Mavericks but got message "Error occurred". How can I abort whatever went wrong and get a successful download?

Make sure your Mac can run Mavericks > OS X Mavericks: System Requirements
Apps such as Little Snitch, Growl, and MacKeeper can prevent apps from downloading
Disable anti virus software if installed
Make sure the firewall is turned off in System Preferences > Security & Privacy > Firewall

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Recently I updated to Maverick -- I also updated Numbers, Pages and Keynote. NOW, I cannot open my pages documents. I get a message that I need a newer version of Pages. I have the newest version (5.2). How do I get around this to view my documents?

Recently I updated to Maverick -- I also updated Numbers, Pages and Keynote. NOW, I cannot open my pages documents. I get a message that I need a newer version of Pages. I have the newest version (5.2). How do I get around this to view my documents?

You have 2 versions of Pages on your Mac.
Pages 5.2 is in your Applications folder.
Pages '09/'08 is in your Applications/iWork folder.
You are alternately opening the wrong versions.
Pages '09/'08 can not open Pages 5 files and you will get the warning that you need a newer version.
Pages 5.2 can open Pages '09 files but may damage/alter them. It can not open Pages '08 files at all.
Older versions of Pages 5 can not open files from later versions of Pages 5.
Once opened and saved in Pages 5 the Pages '09 files can not be opened in Pages '09.
Anything that is saved to iCloud and opened in a newer version of Pages is also converted to Pages 5 files.
All Pages files no matter what version and incompatibility have the same extension .pages.
Pages 5 files are now only compatible with themselves on a very restricted set of hardware, software and Operating Systems and will not transfer correctly on any other server software than iCloud.
Apple has removed almost 100 features from Pages 5 and added many bugs:
http://www.freeforum101.com/iworktipsntrick/viewforum.php?f=22&sid=3527487677f0c 6fa05b6297cd00f8eb9&mforum=iworktipsntrick
Peter

I just bought a refurbed ipad 2 and upon power up its stuck on the connect to itunes screen how do I get around this. I'm not connected to itunes on my PC.

Upon initial startup my ipad 2 is stuck on the connect to itunes screen.
how can i get around this and start using my ipad2 without connecting to itunes.

If it hasn't got iOS 5+ pre-installed then you will need to connect it to a computer's iTunes in order to activate it.
Getting started guide : http://support.apple.com/kb/HT4053
The iPad manual also has a chapter on getting started - it can be downloaded from here : http://support.apple.com/manuals/ipad

I have been using itunes all day and then it wanted me to install a newer version. When I did it said I can't because it's missing mdsvr80 or something so i downloaded that now it has another error. How do I get itunes back the way it was or to work?

I have been using itunes all day and then it wanted me to install a newer version. When I did it said I can't because it's missing mdsvr80 or something so i downloaded that now it has another error. How do I get itunes back the way it was or to work?

See this User Tip by turingtest2
https://discussions.apple.com/docs/DOC-6562

I'm trying to download itunes 10 but I get to a point in the download and it tells me, "The feature you are trying to use is on a network resource that is unavailable" but I haven't had itunes on my computer for a year now so how can I get around this?

I'm trying to download itunes 10 but I get to a point in the download and it tells me, "The feature you are trying to use is on a network resource that is unavailable" but I haven't had itunes on my computer for a year now so how can I get around this?

iTunes.msi
Perfect, thanks.
Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

I cannot sync my phone because my device is locked and the screen is broken. how can i get around this?

My screen on my iPhone 5s 16g has broken and i just received a new one in the mail. i want to sync my old phone to iTunes so i can restore my new one, but cannot sync do to the fact that my screen is broken and i am unable to unlock the phone… how can i get around this?

You don't. If you use a 3rd party to "fix it" or attempt to do it yourself, Apple will reject the return and charge you the full price of the phone as if you had not returned it at all.
It's too late. You should have been backing up before it failed.

I need to install iWork 09 so I can open the many pages document files that will NOT open under the new pages 5. Mavericks will not accept an install from my iWork's 09 CD. How do I get around this?

I need to install iWork 09 so I can open the many pages document files that will NOT open under the new pages 5. Mavericks will not accept an install from my iWork's 09 CD. How do I get around this?

Hi, I'm helping StringSinger2 with this problem.
The previously installed version is Pages 3.0.3 (the same as from iWork 08). This version (Pages 3.0.3/iWork 08) is incompatible with Pages 5.
That is why it would be helpful to install iWork 09, which is the version between the two. It will open the older 08 files, and its saved files are readable by the new Pages5.
SO...
When I try to install iWorks 09 from my retail DVD the error message is "the installer is damaged". (I know the dvd is good, I installed iWorks09 to my laptop today.) Is the "installer" part of the system files? And - If that is damaged is there a patch for that?
Many Thanks!

I can't download music from my library to my ipod because it says only 5 accounts are allowed to share content. How do I get around this?

I can't download music from my library to my ipod because it says only 5 accounts are allowed to share content. How do I get around this?

Or how do I change the 5 devices. Some are not used anymore

I had to remove and reistall Firefox after it would not open. When I try to install Windows asks for a password for me to download? How do I get around this?

I downloaded Axis from Yahoo. The next day Firefox would not open at all. I removed and tried to reinstall. Now whenever I try to reinstall Firefox, windows asks me to enter a password before I can install. How do I get around this?

Yes, sometimes the problem can happen before the window is able to show up.
As for the administrator password I'll double check if that's normal or also a symptom, but helping you with the password is not our area of expertise, you'd need to get support from Microsoft. Do you know if your account is admin or limited? You can try putting your credentials in.

Latest version of Lightroom will not download RAW files from my D750. How does one get around this? Bought Lightroom for it's ability to manage RAW files and now very disappointed.

Latest version of Lightroom will not download RAW files from my D750. How does one get around this? Bought Lightroom for it's ability to manage RAW files and now very disappointed.

Here is the contents of a batch file which will convert whatever raws you drop on it:
"C:\Program Files (x86)\Adobe\Adobe DNG Converter" -cr7.1 -dng1.4 -p0 %*
Once you download the latest converter (release candidate from adobe labs, if necessary), and save the appropriate contents of the batch file (change path to match your system, and parameters to match your druthers, if applicable), the procedure is:
1. Drop raw files on bat file.
2. Import as usual (the DNGs).
Not too bad once you're set up (if DNG converter supports your raws).
Documentation:
http://wwwimages.adobe.com/content/dam/Adobe/en/products/photoshop/pdfs/dng_commandline.pd f
Note: on Mac, you may need to use "$@" (with the double-quotes) instead of %* (which is dos batch syntax), and you will need to use the full path to the converter executable file, e.g.
“/Applications/Adobe DNG Converter.app/Contents/MacOS/Adobe DNG Converter”
If too much, just use the GUI instead of the bat file.
Rob

Have downloaded 5s iPhone. Instructions for activating iCloud gives wrong email address to verify account. How can I get around this problem and get my phone set up with iCloud

Have downloaded 5s iPhone. Instructions for activating iCloud gives wrong email address to verify account. How can I get around this problem and get my phone set up with iCloud

elhoseny wrote:
... Instructions for activating iCloud gives wrong email address to verify account..
The Apple ID and Password that was Originally used to Activate the iDevice is required
If you do not have that information you will not be able to use the Device.
Activation Lock in iOS 7 > http://support.apple.com/kb/HT5818

Cannot get into iPad, it keeps wanting me to sign in using old email that does not exist, and for a password that she does not remember, so I am unable to change password. How do I get around this?

Cannot get into old iPad, it keeps wanting me to sign in using old email id that does not exist, and for a password that she does not remember, so I am unable to change password. How do I get around this?

With iOS 7 Activation lock you can't.
iCloud: Activation Lock
http://support.apple.com/kb/PH13695
 Cheers, Tom

Why when I try to re download my music it says this device is already associated with another device and I have so many days to re download my music back? How do I get around this and get my music back?

Why when I try to re download my music it says this device is already associated with another device and I have so many days to re download my music back? How do I get around this and get my music back?

It is telling you that the device has been associated with another Apple ID. Once an Apple ID has been associated with a device, there is a 90-day waiting period before another Apple ID can be associated with that device. Here is a Support Article that explains the 90-day waiting period:
iTunes Store: Associating a device or computer to your Apple ID
Cheers,
GB

Downloaded trial version but install asks for serial number. How do I get around this step?

Downloaded trial version but install asks for serial number. How do I get around this step?

The serial number is on the page that the download link was on: 1139-1001-3886-4854-1284-1828

Bought second hand iPhone 4 they cannot remember the iCloud password how do I get around this

Bought a second hand iphone4 have contacted seller they cannot remember iCloud password how do I get around this?

They need to reset their Apple ID password by going to http://iforgot.apple.com and then turn off Find My iPhone.
At that point you can restore the device as new.
If they cannot or will not do that, demand a refund.
If they will not provide a refund, contact law enforcement as the device is most likely stolen.

I cannot download Mavericks - it is stuck on "error occurred". How do I get around this?

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