I cannot download Mountain Lion.

There is a blank button in the app store and it says "an error has occured". I have tried everything. Please help.

http://www.apple.com/support/mac/app-store/contact.html?form=account

Similar Messages

  • I get the message"The product distribution file could not be verified. It may be damaged or was not signed." and cannot download mountain lion. what is the probem?

    I get the message"The product distribution file could not be verified. It may be damaged or was not signed." and cannot download mountain lion. what is the probem?

    http://blogs.picpacwrack.net/2011/11/you-need-command-line-on-mac-too.html

  • I have a imac aug 2007 and seem cannot download mountain lion

    I have an imac aug 2007 and seems I cannot download mountain lion from the apps store..any body can help..thanks

    Does your Mac meet the requirements as outlined below?
    http://support.apple.com/kb/HT5444

  • I cannot download mountain lion from the App Store

    I am unable to download Mountain Lion from the App Store, I keep getting an error every time I try to purchase the app, I have been trying for a week but no luck.
    Can someone please help.
    My current opperating system is Lion, which has been updated from Snow Leopard.

    Yes, my Imac is a 2010 model, and I have checked the requirements, they are all fine.
    The error message is
    The product distribution file could not be verified. It may be damaged or was not signed.
    do you have any suggestions?
    Thank you

  • Cannot download Mountain Lion.... error 100

    Tried to download Mountain Lion but its giving an error Try Again Later (100) and then Item not available.... ???

    Apple's servers are getting pounded as we speak do to the thousands-millions downloading, so there will be some errors that you will encounter.  My Answer is keep trying,  wait this afternoon, later today or tomorrow to beging downloading.

  • Cannot download Mountain Lion- "an error has occurred"

    When I attempt to download Mountain Lion it gets to about 79MB, stops, and I get the following, "an error has occurred." No explanation of any kind. This was over Wifi, but I also tried using ethernet. Same result. This same thing happened when I updated to Lion. The same thing happens when trying to download using my laptop. The only way I was able to get LIon is to take my laptop to the library and download from there and transfer it to my iMac.  I really don't want to do the same thing for Mountain Lion. Here is my setup:
    iMac8,1 model ID
    Wifi router  - Qwest 2Wire (over 5 years old)
    Currently using latest version of Mac OS Lion

    I talked with my service provider (Qwest/Centurylink) and through some persistance they admitted that my 2wire router/modem (about 5-6 years old) has a 2GB file download cap on it. My solution was to buy a new router and modem. After that I was able to download Mountain Lion just fine. Hope this helps.

  • HT4463 i cannot download mountain lion even though my itunes account has charged me for it

    i cannot download OS X mountain lion even though my itunes account has charged me for it, the download keeps dropping off and will not resume at point of drop off and starts all over again but will not complete, got to over three quarters thru the 4 plus GB download,

    A trick another user stumbled on this morning was to create another user account on the Mac, a standard user account, and from that account use the AppleID, and password to login to the Mac App Store and then download ML with the redemption code...after a frustrating several hours of trying unsuccessfully that little trick worked.

  • HT1338 I have a new mac mini and cannot download mountain lion from apps store gives error

    I have a new 3rd gen i5 intel mini mac and it wont' download ML from app store  it gives the error
    We could not complete your purchase. OS X Mountain Lion is not compatible with this computer.
    I want to reinstall it for its running to slow and add only what I need.
    it installs on my older mac mini

    Assuming your mini came with ML installed and you have already made a backup of your personal data, restart the computer while also holding down 'Command-Opt-R' and it should reinstall automagically from Apple's servers.

  • Cannot download Mountain Lion upgrade

    I have a Late 2009 MacBook running 10.7.5 OS, using 4Mbps wifi. Went to apple.com > Mountain Lion > upgrade, which took me to App store. I clicked on the download button, clicked Buy, signed into my Apple account, clicked on Download,, and ... nothing. Tried again. Nothing. Waited. Waited, etc. Emptied cache. Tried again. Emptied cache, disabled cache, closed out all windows, shut down computer. Restarted. Went right to apple.com and app store. Same results. Click Download button...nothing.
    Went to Finder > went to "~/Library/Caches/ ",  closed out of everything, shut down, had coffee, turned back on, same as before - straight to app store with no ability to download.
    Now what?

    I found a similar problem listed after iI posted this which suggested that I go to the App sotre to check the status of my purchases - I find the Mountain Lion purchase, it says "paused" so I click "resume", waited a minute or two and it began downloading.

  • Cannot download Mountain Lion...why?

    I tried to buy the App to download OS X Mountain Lion and I get an error message that it is not compatible with my computer.  I have a MacBook that is currently running on version. 10.6.8.  Any thoughts?

    Check check using the model number.
    To check the model number hold down the option/alt key, go to the Apple menu and select System information.
    iMac (Mid 2007 or newer) model number 7,1 or higher
    MacBook (Late 2008 Aluminum, or Early 2009 or newer) model number 5,1 or higher
    MacBook Pro (Mid/Late 2007 or newer) model number 4,1 or higher
    MacBook Air (Late 2008 or newer) model number 2,1 or higher
    Mac mini (Early 2009 or newer) model number 3,1 or higher
    Mac Pro (Early 2008 or newer) model number 3,1 or higher
    Xserve (Early 2009) model number 3,1 or higher
    Your Mac needs:
    OS X v10.6.8 or OS X Lion already installed
    2 GB or more of memory
    8 GB or more of available space

  • Cannot download Mountain Lion

    Keep getting the following message:
    We could not complete your purchase
    The product distribution file could not be verified. It may be damaged or was not signed.

    Hi,
    Will you please provide guidance in simple terms for those who are less able than you?

  • HT202159 Hi can anyone help? Can't download - Mountain lion now permanently 'paused' in the dock. Purchase page does not have the resume button and I have already signed in & out again... HELP!

    Hi
    Can anyone advise...
    Cannot download Mountain Lion after purchasing from Apple online. Mountain Lion icon is now permanently 'paused' in the dock. The Purchase page has the download but no resume button. I have enter the code again but it cannot be redeemed again. I have signed in and out again from the tab at the top of the page.
    I have spoken to Apple for two evenings now. Last attempt was to bypass the Mountain Lion and download Mavericks overnight but nothing downloaded.
    I have checked the internet connection and all is well.
    Any ideas how to progress... I have an appointment to take in to Apple on Monday...

    Have you tried to resume the download using Launch Pad?  The icon should be in your Dock.
    If that doesn't help ...
    Apps such as Little Snitch, Growl, and MacKeeper can prevent apps from downloading
    Disable anti virus software if installed
    Make sure the firewall is turned off in System Preferences > Security & Privacy > Firewall
    Make sure Gatekeeper is enabled
    Open System Preferences > Security & Privacy then select the General tab.
    Make sure either Mac App Store or Mac App Store and identified developers is selected.
    If that area is grayed out, click the padlock icon to proceed.
    OS X: About Gatekeeper

  • I downloaded mountain lion and then the new office suite (word, ppt, excel) but now when I try to display one of my ppt's it says 'ppt cannot open the file...the file may be corrupt, in use, not a type recognized by ppt etc.." how can I fix it?? HELP

    I downloaded mountain lion and then the new office suite (word, ppt, excel) but now when I try to display one of my ppt's it says 'ppt cannot open the file...the file may be corrupt, in use, not a type recognized by ppt etc.." how can I fix it?? HELP

    Did you try to open teh fle by double-clicking its icon? If the file was made with an older version of Office, you may get that message. Try opeing PP and, from its "File" menu, see if you can open the ppt. I've foundthat often gets around that message and then yo ucan save the file from the newer version.
    If that doesn't work, consider asking in the Microsoft Office: Mac forums here:
    Office for Mac forums
    PowerPoint is not an Apple product and it seems a lot of people around here avoid Office.

  • I recently downloaded mountain lion and just had it emailed to me but I'm having trouble downloading it to my computer. I cannot find the button that says "redeem" under quick links.

    I recently downloaded mountain lion and just had it emailed to me but I'm having trouble downloading it to my computer. I cannot find the button that says "redeem" under quick links.

    You must have a minimum of OS X Snow Leopard 10.6.8 installed on your Mac to have the Mac App Store. The Quick Links are on the Featured pane.

  • I downloaded Mountain Lion on my Mac Book Pro but when I go to install it, it says "OS X cannot be installed on Lion."   Any advice?

    I downloaded Mountain Lion on my Mac Book Pro but when I go to install it, it says "OS X cannot be installed on Lion."   Any advice?

    Right-Click the "Install OS X Mountain Lion" installer under /Applications and select Show Package Contents and drill down through the folders; Contents/SharedSupport.  Drag the InstallESD.dmg file to your desktop.  Grab an 8GB USB stick as the file is 4.35GB's and might not fit on a 4GB USB stick.  Then mount the DMG by double-clicking it and stick your 8GB USB stick in and that will mount then you can use Disk Utility to restore the DMG to the 8GB USB stick.  Then shutdown and reboot while holding the Option key and select the USB drive.  See if that will let you install Mountain Lion. 
    One more thing, you have to format the USB Stick first and ensure it's set to GUID mode (under Partition tab Options button) or it won't boot.
    More detailed instructions:
    http://osxdaily.com/2012/02/17/make-bootable-os-x-10-8-mountain-lion-usb-install -drive/

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