I cannot download new i tunes, my computer says unable due to MSVCR80.dII What do I do. I am an old lady so simple instructions please.

I cannot download new itunes, my computer says unable due to MSVCR80.dII.I don't know what to do. I am old, so any answer will have to be simple.

The most thorough explanation of resolving the iTunes issues is found in the user tip https://discussions.apple.com/docs/DOC-6562 and just print that out and start working down through it step by step.

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    Try here:
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    Welcome to the Apple Community.
    You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.

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    Message was edited by: Cynara

  • Ok so I updated to iOS 7 on my iPod (5th) it let me update my apps but I cannot download new apps thanks to the terms and conditions. Also my iTunes won't start it just blank, I tried everything I need help

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       Did you download the new iTunes update that was also released this afternoon? That might be the problem. The new iTunes update came out today as well as the new iOS 7 update and if you haven't downloaded the new iTunes update it may be a compatibility problem so if you didn't, first update to the new iTunes and try again.

  • I have lost my iMovie program and I can not install a new one. My computer says that it is not possible to download anything on my main drive

    I have lost my iMovie program and I can not install a new one. My computer says that it is not possible to download anything on my main drive

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  • Cannot download new version or uninstall Itunes

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    When you get that msi message, you need to do an installer cleanup.
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    http://www.apple.com/quicktime/download/win.html
    http://www.apple.com/itunes/download/
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    http://support.microsoft.com/kb/290301/
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    http://support.apple.com/kb/HT1925
    Vista
    http://support.apple.com/kb/HT1923
    *If you hit a problem with one of the uninstalls don't worry*, carry on with the deleting of files and folders as directed in the method.
    When you get to deleting Quicktime files in the system32 folder as advised in the method, you can delete any file or folder with Quicktime in the name.
    Restart your PC.
    Run the Microsoft Installer Cleanup Utility. (Start > All Programs > Windows Install Clean Up)
    Remove any references you find to the programs you removed - strictly speaking you only need to worry about those programs where the uninstall failed.
    If you don’t see an entry for one of the programs that did not uninstall, look out for blank entries or numeric entries that look like version numbers e.g. 7.x for Quicktime or 1.x for Bonjour.
    restart your PC
    Install the stand alone Quicktime and check that it works.
    If it does, install iTunes.

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    I upgraded to LION, and now cannot download new podcasts as usual Now what?

    Mac OS X v10.7 Lion Communities
    Why didn't you make a backup and just restore for now?
    RoaringApps Mac OS X Lion Application Compatibility
    The whole PowerPC has been discussed since before Lion came out last June.
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    cannot download new email ,can anyone help

    This sounds like your authentication settings have been screwed up - I've had this a couple of times after Yosemite installs/upgrades.
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  • HT204053 I cannot download i cloud on my computer

    I cannot download i cloud on my computer

    See Here  >  http://www.apple.com/icloud/setup/mac.html
    stephen massie wrote:
    I cannot download i cloud on my computer
    What is your OS X you need OS X Mountain Lion v10.8.2 or later
    From here  >  http://support.apple.com/kb/HT4759

  • Cannot download new apps nor can I update current apps.  My App Store ID is still my old email address.  How do I fix?

    Cannot download new apps or update existing apps.  App Store ID is old email address and not current one.  How do I fix?

    If you can't buy/download them with your new account then closing the App Store app via the iPad's multitasking bar and then do a soft-reset it and see if you can then download them
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    I have a macbook with OS X 10.6.8, 2GB of ram, and enough space to download, but it still says it cannot download the update on this computer. Would anyone know why? Thanks.

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    MacBook5,1
    MacBookPro3,1
    MacBookAir2,1
    Macmini3,1
    MacPro3,1
    Xserve3,1
    A computer incapable of running Mountain Lion which has a Core 2 Duo(not Core Duo) or better CPU and at least 2GB of RAM can run Lion 10.7, which is available from the online Apple Store.
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  • I dont know the answer to my security questions so i cannot download new music

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    You need to ask Apple to reset your security questions; this can be done by clicking here and picking a method, or if your country isn't listed, filling out and submitting this form.
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    (108380)

  • I just downloaded a file.  The computer says it is not pdf file.  What is wrong?

    I just downloaded a file.  The computer says it is not pdf file.  What is wrong?

    HI krishbiliyar,
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    I look forward to hearing back from you.
    Best,
    Sara

  • HT2305 When I go to download the newest software, my computer says the old version can't be removed. Does anyone know how to fix this?

    When I go to download the software update, my computer says the old version of the software can't be removed. Does anyone know how to fix this?

    Doublechecking before proceeding ... which particular program is it saying can't be removed? (Several different programs might be mentioned in this context: QuickTime, bonjour, Apple Software Update, etc.)

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