I cannot download the Adobe Acrobat XI Pro app when purchasing it

I downloaded the the Adobe Acrobat XI Pro trial version and when trying to buy it I receive the "system error", not to mention that I have tried several times already.
What should I do? I then followed your suggestions: to get hold of you on the phone and via www.adobe.com, as well.
I'm looking forward to hearing from you, the soonest, please.
German Carrizo.

if you already downloaded acrobat xi pro trial, install it and use your serial number to activate.

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I cannot download my Adobe Acrobat XI Pro

While downloading when 'executing script' the process stops and appears a window where it is stated that the product cannot be downloaded because another version of Acrobat exists. How to get rid of this software?

Dear Jeff, installation proceeds till almost the end; when 1 min is missing
the process stops and a window appears: 'Impossible to proceed as in the
chosen file a version of Acrobat already exists. Please contact the
software producer for assistance'.
So, given of granted that a version of Acrobat is somewhere in my computer,
how can I get rid of it? Or How can I activate it if it is fully functional?
Thanks
G. Mariani
2013/11/28 Jeff A Wright <[email protected]>
Re: I cannot download my Adobe Acrobat XI Pro
created by Jeff A Wright <http://forums.adobe.com/people/JeffAWright>in *Downloading,
Installing, Setting Up* - View the full discussion<http://forums.adobe.com/message/5881332#5881332

I have downloaded the Adobe Acrobat Pro XI trial version. What do I need to do to open it?

I have downloaded the Adobe Acrobat Pro XI trial version. However, I cannot find it in the start menu.
What do I need to do to open it?

Hey Mark,
Please refer this KB doc link and follow the instructions to download the Acrobat trial:
Trials | Download, install
Regards,
Anubha

I paid for Adobe Acrobat DC PRO but when I download it it is only the standard one. WHY?

I purchased Adobe Acrobat DC PRO, but when I download it all I get is the standard one. WHY?

What makes you say "it is only the standard one"? What do you see? And where?

I switched laptops and want to download the Adobe acrobat 9 standard I bought Oct 30,2008. I can't seem to get it to download. Can you help

I switched laptops and want to download the Adobe acrobat 9 standard I bought Oct 30,2008. I can't seem to get it to download. Can you help

You can download Acrobat 9 Standard (for Windows) from http://prodesigntools.com/adobe-acrobat-x-10-pro-reader-suite-direct-download-links-ddl.ht ml
Make sure you follow the Very Important Instructions on that page.

Why I cannot open my Adobe Acrobat X Pro?

Why I cannot open my Adobe Acrobat X Pro?

Have no clue. You have given us no information. What OS, what happens when you try to open Acrobat X? Are you trying to open from the Acrobat icon or by double clicking on a PDF? Add screen shots if needed to show the results, particularly any error messages.

I had a PC and now I have a MAC and I want to download my Adobe Acrobat XI Pro to my MAC

I had a PC and now I have a MAC and I want to download my Adobe Acrobat XI Pro to my MAC

Hi ndhsearch,
I tired looking up your account using the Adobe ID/email address that you use here in the forums. I don't see any Acrobat purchases tied to that Adobe ID. Did you make your purchase or register Acrobat using a different Adobe ID? If so, please log in to www.adobe.com using that Adobe ID, click Manage Account, and the click Plans & Products. Your registered products should be listed there.
Best,
Sara

Direct Download for Adobe Acrobat X Pro

I need the direct download for Adobe Acrobat X Pro because my IMAC does not have a disk drive. I had the link to the downloads that was supplied to me through the Chat option on Adobe to get my Adobe Creative Suite 6, but I lost it. I have tried looking through the forums, but I am just not able to find anything. Possibly may not understand where to go, or what to do.

Hi SweetPea,
Please use the following link to download Acrobat . Please make sure that you go through the very important information before downloading the product .
Acrobat X: http://prodesigntools.com/adobe-cs6-direct-download-links.html
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I have purchased Adobe Acrobat and my order number is 281998924. My previous Sony computer which used to Windows 7 crashed. I purchased a new Toshiba computer with Windows 8. How can I download the Adobe acrobat? I assume I don't have to pay for the progr

I have purchased Adobe Acrobat and my order number is 281998924. My previous Sony computer which used to Windows 7 crashed. I purchased a new Toshiba computer with Windows 8. How can I download the Adobe acrobat? I assume I don't have to pay for the program again? Thank you for all your help! Angelo.

If you had purchased Acrobat Standard subscription.
You need to download the application from below website :
www.cloud.acrobat.com
Sign in with Adobe ID and Password and once signed in click on Acrobat tab and download the application.
Sign in - Adobe ID

Set Adobe Acrobat XI Pro. When I want to save the file in WORD, EXCEL or esporta file into ... immediately throws an error "save as failed to process this document no file was created". What's the problem?

Set Adobe Acrobat XI Pro. When I want to save the file in WORD, EXCEL or esporta file into ... immediately throws an error "save as failed to process this document no file was created".
What's the problem?
Any help in finding a solution is greatly appreciated.
Thank you,

Installed AcrobatXI PRO 11.0.09 on seven computers and laptops. Two of them gives an error when you try to save a document in WORD, EXCEL, Power Point, or when exporting to... error: Save failed to process this document. No File was created.
But all good saves in the format of TXT and jpg.
I have uninstalled and restored and re-installed and updated and registry cleaned and removed using the special utility Cleaner Tool for Acrobat, but nothing helps.
On one notebook with Windows 8.1 and Microsoft office 2013, on another laptop with Windows 7 and Microsoft office 2010, the same problem, although there are computers with Windows 7 and Microsoft office 2010 and everything works.
Tell me where to find the problem and how to solve it.
Thank you.

I can not download the Adobe Acrobat program.

I can not download the Adobe Acrobat program. The following message is displayed:
"Language / not supported platform.
adobe acrobat is not available in your language or platform. For a list of supported platforms and languages, click here. "I tried it in Spanish, English French and Italian, and always the same message.
What can I do?

You can try downloading from: http://helpx.adobe.com/acrobat/kb/acrobat-downloads.html
As "Test Screen Name" said, Vista isn't officially supported, it is quite possible you face further problems down the road.

I inadvertently installed the Adobe Acrobat XI Pro on my laptop as a trial. It has expired and I want to remove it.

I inadvertently installed the Adobe Acrobat XI Pro on my laptop as a trial. It has expired and I want to remove it and use the previous version that I had on the machine before the install which was a full version of Adobe Acrobat. Please provide me with the steps to complete this.

You can uninstall in the usual way (Control Panel). You will probably then need to reinstall the older version, which the trial most likely removed.

Where can i locate the serial number for the adobe acrobat xi pro?

where can i find the serial number for the Adobe Acrobat XI pro?

Hi 1praise,
Please refer the KB Doc : http://helpx.adobe.com/x-productkb/global/find-serial-number.html

Publishing to the Adobe Acrobat Connect Pro server - two questions:

I publish Captivate output to the Adobe Acrobat Connect Pro server. I have two questions:
How do I publish content so that users open up the output in full screen mode?
How do I publish content so that users open up the output in their flash players instead of their browsers?
As is well know, varying browser toolbar setups can make or break if your content fits on to the screen.
Thanks!

Hi there
I'm unsure if you are asking about this as it relates to Connect Pro server or not?
If you are asking if there is a way to open a Captivate presentation in Full Screen from Connect Pro, I do note that during Publishing, in the dialog the option for full screen mode is disabled. (which is odd because the first time I checked, the option was actually enabled!)
Again, speaking in terms of deploying the content via Connect Pro server, I am unaware of a way to coax Connect Pro into presenting as a SWF only. At least, not if you are publishing to it from Captivate. I did test by publishing a SWF from Captivate to a local folder on my hard drive. Then from inside Connect, electing to upload only the SWF. That seems to work. But again, you really don't have any control over the size of the window that opens. At least as far as I can tell. (I'm somewhat of a Connect novice)
Perhaps you might locate the forums for discussing Connect and ask the questions there?
Cheers... Rick
Helpful and Handy Links
Captivate Wish Form/Bug Reporting Form
Adobe Certified Captivate Training
SorcerStone Blog
Captivate eBooks

Failed on updaing the Adobe Acrobat X Pro

Failed on updaing the Adobe Acrobat X Pro, a message found:
An error occurred during the installation of assembly component
{9718BF1D-6A9F-3406-A992-630F7EF2F164}, HRESULT: 0x800736FD

Hi KL WONG,
Please try the steps mentioned in the KB : http://helpx.adobe.com/creative-suite/kb/error-1935-assembly-component-microsoft.html

I cannot download the Adobe Acrobat XI Pro app when purchasing it

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