I cannot download the app - it says I need to download on a computer which i am doing

I cannot download the app - it says I need to download on a computer which i am doing.  What else do I need to do?

If you can't upgrade to ML, your best bet would be to purchase an iWork DVD from someplace like Amazon.
Jerry

Similar Messages

  • Why would it state under the "more about this mac" that i already have10.8.3 and then in the app store say i need to "resume" do you know what i mean? is it possible i already did download mountain lion entirely once? I am confused and don't want it twice

    why would it state under the "more about this mac" that i already have10.8.3 and then in the app store say i need to "resume" do you know what i mean? is it possible i already did download mountain lion entirely once? I am confused and don't want it twice

    This is cause by the way the App Store checks to see if an application is installed on your system.
    Basically when an app is installed it is in the Applications folder and this is where the MAS looks for them. So it looks at your purchase history for the apps you bought and looks in the Applications folder to see if they are installed. If an app is in your purchase history but not in the Applications folder the MAS says you need to install it.
    For normal apps this works fine but the OS doesn;t install into the Applications folder. So the MAS sees you have Mountain Lion in your purchase history but it's not in the Applications folder and so it says you need to download it.
    Hopefully one of these days Apple wil fix this.
    regards

  • I've downloaded the Creative Cloud app but the App tab says there is a download error and to contact support. I have tried uninstalling and reinstalling and am gettting the same message.

    I've downloaded the Creative Cloud app but the App tab says there is a download error and to contact support. I have tried uninstalling and reinstalling and am gettting the same message. I'm running OS X 10.9.3.

    Blakey if you are receiving a download error then please see Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html.

  • HT204088 how to I find out the most recent deductions to my account from the app store (say, for a recent download for additional functionality on a iPad game)

    How to I find out the most recent deductions to my account from the app store (say, for a recent download for additional functionality on a iPad game). Much as I try, I can't seem to get to see my account in enough detail to see what I have spent downloading apps to the ipad.

    You need to punch in the passcode for any purchase right, not just for new apps??
    If one of the other students, or anyone else, got access to your iTunes Store account, necessary to make any purchases, then they'd have all the information they'd need to also make in-app purchases. But an in-app purchase can only be made through the account through which the original app was purchased. Either your son bought the game (free or paid) and then shared it with someone else along with the account information (necessary to authorize the app on someone else's device), or someone else downloaded the game as well, not just made in-app purchases.
    In any case, changing your iTunes Store password should now have cut off any such unauthorized activity, though of course if your son gives the new password out, you'll be back to square one.
    Regards.

  • I a, trying to download espn app. The app is saying I need iOS 7. My iOS is 7.1 however the app isn't recognizing that what can I do

    I a, trying to download espn app. The app is saying I need iOS 7. My iOS is 7.1 however the app isn't recognizing that what can I do

    I live in the USA and I had the app working on my Iphone however the app is not working when I try to downloaded on my Ipad.

  • When try to download the apps, it says my apple id is disabled. How to enable it?

    When I try to download the apps, it says my apple Id is disabled, how can I enable It again?

    Here's Apple's Official Response on the subject:
    http://support.apple.com/kb/TS2446

  • I have the first generation ipod touch it's updated to the iOS 3.1.3.  Anytime I try to download an app it says it needs to have iOS 4.3. We want to download apps for my daughter.  Does anyone know of any children's apps for the iOS 3.1.3

    I have the first generation ipod touch it's updated to the iOS 3.1.3.  Anytime I try to download an app it says it needs to have iOS 4.3. We want to download apps for my daughter.  Does anyone know of any children's apps for the iOS 3.1.3

    Any joy ? I'm having same problem. Just bought two for my twins birthday and I think it was a big mistake!!!! Thanks

  • My grandad has a 1st edition iPad and when he tries to download certain apps it says he needs at least iOS 5? Shouldn't this be updated automatically? Or can this be updated another way? I haven't been to see his iPad so he may not be looking properly???

    My grandad has a 1st edition iPad and when he tries to download certain apps it says he needs at least iOS 5? Shouldn't this be updated automatically? Or can this be updated another way? I haven't been to see his iPad so he may not be looking properly??? Any helpers???

    The iOS version is not updated automatically, though if he connects it to his computer's iTunes (if it's a recent enough version) he should be prompted as to whether he wants to update.
    He should connect the iPad to his computer's iTunes and copy any purchases off the iPad to his computer via File > Transfer Purchases. He may also want to copy photos and any important documents off the iPad as well e.g. via the file sharing section at the bottom of the device's apps tab when connected to iTunes, via wifi, email, dropbox etc - they should be included in the backup, but it's best to have a copy of them outside of the backup just in case. He can then force a backup of the iPad by right-clicking the iPad 'Device' on the left-hand side of iTunes and selecting 'Backup'.
    He can then start the update by selecting the iPad on the left-hand side of iTunes, and on the Summary tab on the right-hand side clicking the Check For Updates button
    Updating to iOS 5+ : http://support.apple.com/kb/HT4972
    His iPad should update to iOS 5.1.1 (which is the only version that is 'signed' by Apple for the iPad 1, it doesn't support iOS 6).

  • My MacKeeper says iPhoto is out of date.  When I try to update the App Store says I need IOS 10.9 or later.  I have 10.7.5 and when I check for updates my Mac says the software is up to date.  How do I solve this problem??

    My MacKeeper says iPhoto is out of date.  When I try to update it, the App Store says I need IOS 10.9 or later.  I have 10.7.5 and when I check for updates my Mac says the OS software is up to date.  How do I solve this problem??

    1. First step to solving the Problem: Trash MacKeeper. It's a pile of trash that does far more harm to your computer than good.
    https://discussions.apple.com/docs/DOC-3691
    2. What version of iPhoto do you have? (iPhoto Menu -> About iPhoto)

  • I need some help adding music to my slideshow in iPhoto.  When I open iTunes as the source, it says it needs to be open to populate, which it is.  I have no knowledge of computers...like, at all....so I need some (simple) help?  If possible?  Thanks.

    When I open iTunes as the source, it says it needs to be open to populate, which it is.  I have no knowledge of computers...like, at all....so I need some (simple) help?  If possible?  Thanks.

    When I open iTunes as the source, it says it needs to be open to populate, which it is.  I have no knowledge of computers...like, at all....so I need some (simple) help?  If possible?  Thanks.

  • Starting an hour ago, the Mac App Store says I need to download Lion 10.7.4 again.  Anyone else?

    I am currently running Mac OS 10.6.8 with all updates on a Mac Mini (3,1--the model with 5 USB ports).  Previously, I purchased, downloaded, but did NOT install Lion 10.7.3.  Yesterday, I successfully downloaded 10.7.4 via the Mac App Store, but as before I didn't install it (planning to do that this evening).  However, starting about an hour ago, the Mac App Store indicates that Lion has been updated and that I should download 10.7.4 -- again, apparently.  I'm using the same AppleID account (the only one I have).  Anyone else have the same experience?  Is there a 10.7.4 version 1.1?  If so, nothing in the software description mentions it...

    This answer sidesteps my question.  I'm aware that I could have upgraded from 10.6.8 to my previously downloaded 10.7.3 and then updated to 10.7.4 using the smaller updaters (I would favor using the Combo).  But since the 10.7.3 FileVault security issue directly applied to me, I wanted to upgrade straight to 10.7.4, where it was addressed.  Also, since my internet connection is quite fast, taking 15 minutes to redownload all of it again was not a deal-breaker for me.  Interestingly, the instance of 10.7.4 I downloaded last night is 25 bytes longer than the 10.7.4 I downloaded the day before.  Performing a 'diff -ra' within 'Terminal' between the two instances of the 10.7.4 Installer app revealed that the changes are confined to a single file within: 'Install Mac OS X Lion.app/Contents/_MASReceipt/receipt', and that they look like timestamp differences, so I'm now guessing that the two instances are functionally identical...

  • I have just updated my iphone4 and now I can't download any apps, its saying I need a valid US address?? any how much appreciated.

    Any helpful suggestions to explain why I can't download any apps will be appreciated.
    Its saying I need a valid US address I live in Australia? dont know why its asking that.

    You can only access the Store of that country your account is registered for. Did you buy the apps using the same account? If you have a billing address registered in Australia, you can't buy in the US Store.
    Can you update the apps in iTunes on your computer?
    Did you log into your iTunes account and check your info?

  • My server keeps telling me that I have an update for 10.10.1 and that I should look for it in the app store. I do that and am not finding anything that makes the update notification go away. I have installed an update the app store says I need.

    I updated to Yosemite on my Mac mini/server. Then my server wouldn't work. I updated and bought the software needed when updating to Yosemite. The server seems to be working. Subsequently I've started getting a notification on the server icon that an update is needed. When i look for details I'm instructed to go to the app store. I've done that. In the updates category no update is found by the app store system. I then went to the purchases category and was informed I needed to install the server software I'd purchased. While I'd installed before, I did it again. I still have the 1 in a red circle covering part of the server icon. I have restarted the mac mini. I can't figure out what step I'm missing. The continued presence of the red circle suggests that the software still isn't installed. Looked into restarting the server in help but don't find clear instructions that make sense. Suggestions from someone who has a mac mini server and has worked with this topic would be greatly appreciated. General comments from anyone who has not looked at this kind of problem before might turn out to be unenlightening for this neophyte.

    I tried turning the computer off and then back on. The alerts don't show the notice to update as resolved. Hopefully this is not a problem or an indicator or another problem. Should I ignore or reload 10.10.1 from the app store to trigger a resolved check in a green circle?
    Interesting that I had to buy server software after my free Yosemite download. I would have hoped that the two pieces of software would have gone together without any complication. It is not positive to end up buying a problem. Ah well, time to move on.

  • When i try to download the trial it says PhotoShop is now downloading and it never does

    Please Help

    Hi beginneradam,
    Please Go to the Search on top right of Adobe Website, Type Creative Cloud and click on Download a free trial .
    Proceed with the download .
    Once it is done the Creative Cloud Desktop App will launch and you need to sign in and after that you can install the trial from the APPS menu on the top of Creative Cloud Desktop App
    If still there is a problem please mention the Operating system you are using. May be you can try to check if Creative Cloud Application is installed then uninstall it and try to install again.
    Thanks,
    Nikhil Gupta

  • Why won't iTunes let me download an app and says I need to contact apple support

    I tried installing an app and it let me enter my Apple ID info bug didn't download because if an error message saying I needed to contact apple support

    Why not do as it says and find out?
    No one in these user to user support forums can assist you.

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