I cannot download the latest trial version

It seems to get just over 50% then it states Error: failed to register.  Followed some advice on line but nothing has worked.  Is there a help line I can ring for free - I'm not very computer literate and I find things like this very difficult to resolve myself.

Hi, thanks for your reply.  Its abode flash player I think latest version - system - windows.
I used to have flash player on my computer but some how I deleted it and now I cant seem to install the latest version.
Any suggestions would be appreciated. thanks

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