I cannot download the latest version of iTunes even after deleting the older version. why?

Is anyone else having trouble downloading the newest version of iTunes to Vista even though all requirements are met? I want to update my iPod touch and iPad. Error message says "There is a problem with this windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor."  Who should I contact to resolve this problem?

i had this issue too!  it happened after the latest tunes update...i followed an earlier post i read here somewhere and went in and deleted all Apple Programs  (itunes, app updaters, bonjour, quicktime, etc) and then downloaded itunes and it works fine.  I have an icloud account and everything is back exactly as it was before.  i hope this helps because it worked perfectly for me!!

Similar Messages

  • Up. how do i connect it to itunes, even after deleting everything to do with itunes and then reinstalling?

    my ipod wont connect to my itunes and an error message keeps popping up. how do i connect it to itunes, even after deleting everything to do with itunes and then reinstalling?

    What does the error message say? Complete wording of the message is required

  • I cannot download app from blackberry app world even after i have turned off the content protection

    i have turned off the content protection, but still get this message to turn off the content protection whenever i try to download something from blackberry app world
    Solved!
    Go to Solution.

    Hi and Welcome to the Community!
    That error often presents when attempting to, while USB tethered to a PC, use the PC/browser web interface to AppWorld. I recommend you untether and instead use the on-device AW interface.
    Good luck!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
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  • HT3204 I cannot download the latest version of itunes to my pc. I am running windows7. I keep getting the following message, "the feature you are trying to use is on a network resource that is unavailable".  Any ideas?

    i cannot download the latest version of itunes to my pc.  i am running windows7. i get the following message, "the feature you are trying to use is on a network resource that is unavailable".

    Which particular .msi file does the message go on to say cannot be found? (Several different .msi files might be mentioned in this context: itunes.msi, bonjour.msi, AppleSoftwareUpdate.msi, etc.)

  • I cannot download the latest version of itunes to my Mac OS X 10.5.8 to sync with my new ipod nano.  Any suggestions???

    I cannot download the latest version of itunes to my Mac OS X 10.5.8 to sync with my new ipod...any suggestions?

    You need to upgrade the computer's OS. Choose About this Mac from the Apple menu and check the processor.
    If it's a PowerPC Mac, it can't sync that device.
    If it's a Core Duo Mac, click here, install the DVD, and run Software Update.
    If it's a Core 2 Duo or better Mac, upgrade it as if it was a Core Duo Mac, and once done, if desired, open the Mac App Store and try downloading Yosemite. If you get told it's incompatible, go to the online Apple Store and order a download code for Lion 10.7.
    Mac OS X 10.7 and newer don't support PowerPC software such as Microsoft Office 2004. If you upgrade the OS, back up the computer first.
    Some device models require Mac OS X 10.7.5 to sync.
    (118877)

  • I cannot download the latest version of itunes 10

    I cannot download the latest version of itunes 10. There is a screen in the itunes website that states I have downloaded the software, but when I open it whatever I downloaded states it is not a VALID WIN 32 APPLICATION. Ive tried several ways to downloading it. Maybe my pc computer is not compatible but I have never had this problem before. PLEASE HELP ME!!

    but when I open it whatever I downloaded states it is not a VALID WIN 32 APPLICATION.
    Let's try the following document with that one:
    iTunes: Windows reports that "iTunesSetup.exe is not a valid Win32 application"

  • Cannot download the latest update for itunes

    When I go to help update I cannot download the latest version of itunes. Will I have to download from the Apple site?

    Okay, so I called this number (1-800-692-7753) and asked to speak to someone (to avoid using the animated voice system). The guy asked to share my screen so he could better help me. We ended up unistalling every single thing dealing with iTunes/Apple on my PC (following these instructions: http://support.apple.com/kb/HT1923).
    Once everything was unistalled, we went to the Apple iTunes website (http://www.apple.com/itunes/) to install iTunes again.
    This time it worked! And all my music was just how I left it.
    Apparently there was a problem with the update through iTunes, a file was missing or corrupted or something, so this is the only way to get around that mess.
    I hope this helps everyone!
    -Tabitha

  • I cannot download the latest update for itunes because it say the file itunes.msi is missing

    I cannot download the latest update for itunes because it says that the file itunes.msi is missing

    Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    To install the utility, doubleclick the msicuu2.exe file you downloaded.
    Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
    Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

  • I have just downloaded itunes. I cannot install QT as an older version is in place. Cannot remove the older version using CP. Any ideas?

    I have just downloaded itunes. I cannot install QT as an older version is in place. Cannot remove the older version using CP. Any ideas?

    Many thanks.
    Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25. First we have to find a copy of the utility.
    Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. (The results from mydigitallife and Major Geeks are worth checking.)
    After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
    If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
    Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any QuickTime entries and click "Remove".
    Quit out of CleanUp. Restart the PC, and try another iTunes install. Does it go through properly this time?
    Message was edited by: b noir

  • HT1926 I cannot download the latest Itunes software, and I am being given the following message. 'The error code is 2324'. Can anyone help???

    I cannot download the latest Itunes software, and I am being given the following message. 'The error code is 2324'. Can anyone help???

    (Apologies for barging in, Steve.)
    I'd also try the fixit from the following Microsoft document:
    Let's try the fixit from the following Microsoft document with that one:
    Fix problems with programs that can't be installed or uninstalled

  • I've tried updating iTunes for Windows but it won't work. I removed iTunes and downloaded the new version (10.6.1.7) but it won't load. It says it cannot removed the older version of iTunes.

    I've tried updating iTunes for Windows but it won't work. I removed iTunes and downloaded the new version (10.6.1.7) but it won't load. It says it cannot removed the older version of iTunes.

    It says it cannot removed the older version of iTunes.
    Doublechecking before proceeding ... what's the precise text of that message, please? (There's a couple of different ones I can think of that you might be getting.)

  • HT6208 Cannot download the latest update 7.1.1 even though plugged in and on wifi keeps saying error help!!!!!

    Cannot download the latest update 7.1.1 even though plugged in and on wifi keeps saying error help!!!!!

    I am not getting an errr #. It just says that there are purchases on my ipod, not in my itunes. I transfer all of my ipod purchases into itunes. Then I try an download the new version of my ipod 7.1.1. It still says there are purchases on my ipod touch. So I just hit continue because their are not purchases on my ipod, that aren't in itunes. It extracts the software, and backs up ipod. Then itunes just closes. When I reopen it I get the same message A new iPod software version (7.1.1) is available for the iPod “My" iPodl”. Would you like to update your iPod now? My imac has recently been restored to as new, I have the newest ipod touch, and my version of itunes is also the newest version. The only thing that I can assume is that the problem, is another untested & bad update, from Capn Cook.

  • My Mac OS X version is 10.6.8. I'd like to download Pages, but my computer cannot support its latest version. As I don't intend to upgrade my computer anytime soon, is it possible to buy an older (and compatible) version of Pages anywhere?

    My Mac OS X version is 10.6.8. I'd like to download Pages, but my computer cannot support its latest version. As I don't intend to upgrade my computer anytime soon, is it possible to buy an older (and compatible) version of Pages anywhere?

    Holvi,
    You will probably be able to find the iWork'09 DVD at Amazon or similar online vendor. Install from the DVD and immediately run Software Update to get to the latest version.
    The Terms of Use here dictate that we test our suggestions before posting, but obviously I'm not going to try this myself, so there's an element of risk, but it seems your only option. It has worked for users in the past, but you never know how OS upgrades can change such things. If you go this route, please post back with your results.
    Good luck,
    Jerry

  • I cannot download the latest update for Digital Editions

    I cannot download the latest update for Digital Editions

    Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    To install the utility, doubleclick the msicuu2.exe file you downloaded.
    Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
    Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

  • I cannot download the IOS 5 with Itunes to update my iphone 4. I dont want to restore the iphone because I am afraid that the itunes cannot download the ios 5 and then I will be with no iphone.

    I cannot download the IOS 5 with Itunes. Always appear this message ( err= -3259) what can I do to solve this problem?

    It's a connection timeout error. Google for a copy of iOS 5.0.1 and download it to your computer. Prepare to restore your iPhone but hold down Option (Mac) or Shift (Windows) when clicking Restore to bring up an explorer where you can manually install iOS 5.0.1 on your device, since you do not require a full download from the Apple Servers other than to verify your iOS build being installed.

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