I cannot download the new ios 5 it says error (3194)
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Is that the bonjour.msi that can't be found?
If so, download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC and try another install. Does it go through this time?
Similar Messages
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help i tried to update my itunes last night and it wouldnt update now my itunes wont open it says theres an error so i have tried to download the new itunes and it still says error i dont want to lose what music i already have on my itunes
You're using a Mac computer?
You are always at risk of losing your music. If you are worried about it now too it means you don't have a backup. Get one. Soon. -
I cannot access candy crush bank due to IOS 8 change over. My iPad is not big enough for IOS 8. please help.
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html -
Once I downloaded the new IOS 5.0 I've lost all of my photos that were stored on my PC, and I no longer have access to them on the IPOD. Cannot figure out what has happened. Please help.
Thanks lllaass, but I am not computer literate and do not understand exactly what it is I am supposed to do. All of my photos were stored on Microsoft Windows Live Photo Gallery. When I now access the gallery the only thing that is there are the folders with the title of the folders. The pictures that were in those folders are now gone. I can no longer access them on my IPOD either. My photo library on my IPOD is now empty.
Thanks again for your help. -
I Downloaded the new iOS software on my iPod touch now when I turn it on it has a USB cord and says connect to computer and iTunes, well the only other
No. You have to connect the iPod to a computer and restore via iTunes.
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Find a friend or go to an Apple store. -
hello, i am trying to download the new ios 8 but my usage says i am using 3.1 gb in messages but i do not have any imessages saved?? anybody know how to fix this.
Given that you are very low in memory on your iPhone, it would be much easier to connect your phone to your computer and download iOS 8.1 via iTunes. Memory won't be an issue this way.
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When I click on the button to download the new IOS software, I get a message saying that all the items on my iTouch will be removed. Will I have to reload everything after updating the software? Because I had to have my hard drive wiped a while back, I have items on my iTouch that are not in my iTunes. Is there a way to copy everything on the iTouch into iTunes, if necessary, before I load the new software?
It is possible to transfer purchases from your iPod back into iTunes before updating the OS. If you had any CDs from your personal collection, these you have to put back into iTunes manually. Hope this helps you & good luck!
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I recently downloaded the new IOS 7 operating system on my IPhone 5S and now I cannot access my inbox for email. Can anyone help? Thanks
Hi dodgygeeza,
Thanks for using Apple Support Communities. This article has steps that may help when you are unable to connect to the iTunes store:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Cheers,
- Ari -
I'm trying to download the new iOS 7.0.6 but all I get is "est time remaining" message. I want to cancel but don't know how.
Hello, Rpodol5678.
Thank you for visiting Apple Support Communities.
The download times can vary depending Wi-Fi download speed and device space. The best option would be to download and install the update via iTunes on a computer. Here is some helpful information regarding updating your device.
Update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/ht4623
Cheers,
Jason H. -
I attempted to update my iPhone 4 from ioS 5 to ioS 6 from iTunes on my laptop using Windows 7 OS, I had downloaded the new ioS 6 and started the update on the iPhone 4 and everything seemed to be going routine until the phone had been going thought what I though was the update process, when an error window opened up and it said that an error had occured and the iPhone 4 could not be updated. I have never had a problem like this before and it caught me off guard and I did not note all the information in the error window, but it did not appear to indicate anything other than that I would have to abort the update and did not think it would be that big of a problem. I tried to disconnect the phone and was going to do the update at a different time when I could investigate what the problem was. However I could not get iTunes to recognize the iPhone 4 after this and still cannot. After rebooting the laptop a few times and also trying to reset the phone a few times as well, I just have a dead phone. The iPhone 4 just has the image of a USB cable with an arrow pointing to an icon for iTunes. I have tried to get iTunes to recognize the iPhone, but cannot get it to. I am unable to do anything else with the phone. It seems like the phone is in a state where it does not have enough software loaded to do anything or I don’t know how to get it to. Any suggestions how I can get my iPhone 4 back into service. Note: iTunes still recognizes my iPad and iPods, so iTunes seems to be okay to me. Craig
I had this problem on my iPod Touch 4g. Just press the home and sleep button. Wait and it will give an iTunes and cable logo. Now you can put in DFU mode (Hold Sleep and Home button 10 seconds and then release the power button kand keep pressing on the home button.) Now you will be able to restore it in iTunes.
If you didn't sell it in al this time -
i got my new iphone 4s , can not download the OS 5 it says error 9006 on my windows 7. also the phone does not show the capacity and serial number details on the itunes summery ?? please help
Hi Kevin,
The iPhone 4S comes automatically loaded with iOS 5, and any updates after iOS 5.0 can be completed directly from on the phone in Settings > General > Software Update. If you are having trouble using iTunes to update software, I suggest you reset iTunes so that you can pair your phone to the computer again, because if you can't see the serial number and capacity, that generally means your phone isn't paired. For any problems this doesn't fix, please contact Apple directly through their automated help line, 1(800)MYAPPLE. -
Ipad2 will freezes when downloading the new ios software update
ipad2 will freezes when downloading the new ios software update. When i hold the Base Button and Sleep button together it just does the same thing. Tried to plug it in directly to my iMAC and it says it can't help me b/c I have a passcode lock. Any solutions?
We don't know, and no one will know until Apple has announced it. Furthermore, speculation is forbidden here.
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Okay, so i've finally downloaded the new ios 7, but now i cant connect the app store
Okay, so i've finally downloaded the new ios 7, but now i cant connect the app store. The layout looks great, but when i type something in on the App Store search bar and then click search... It say that it cant connect
No problem, glad to help!
Update: my PC USB hub was connected to a USB 3 port, I connected the 30 pin cable directly to my PC, And the restore worked just fine. Restored phone from iCloud backup and seems to be working fine. -
My husband and I have both downloaded the new IOS 8.2 and now he is getting my text messages that are only addressed to me. He has a 5 and I have a 6. It is like we are synced together. How can I fix that?
Is he getting your SMS messages (green) or your iMessages (blue). If SMS message, go to Settings>Messages and turn off Text Forwarding. If blue, are you sharing an Apple ID? You should each have your own.
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I downloaded the new iOS 6 for my iphone 4. I have 2 iphones on my account and after the "upgrade" text messages go to both phones. When I send a text to my wife I recieve the same text and vise versa. How can I fix this?
"Sounds like you guys are using the same apple id for imessage. You will need to create a separate id for you wife. OR go to settings - message - receive&send and make sure your phone number is the default for both you and yoru wife.
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