I cannot download the new version of iTunes

I had the previous version of iTunes before the current version, and for some reason it would not update (there was something about iCloud, but I honestly cannot remember what it said).  I ended up uninstalling iTunes in an attempt to re-install it. I have clicked 'download iTunes' and it goes to the 'thank you for downloading iTunes' page yet nothing has been downloaded.
I have followed the step-by-step process of of how to get rid of all iTunes stuff, in case this was an issue
I have again attempted to download iTunes and the same thing has happened (click download, and it goes to the 'thank you for  downloading iTiunes' page)

I have clicked 'download iTunes' and it goes to the 'thank you for downloading iTunes' page yet nothing has been downloaded.
Try downloading an installer from the Apple website using a different web browser:
http://www.apple.com/itunes/download/
If you use Firefox instead of IE for the download (or vice versa), do you get a working installer?

Similar Messages

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    Exception Offset: 6a1e1040
    Exception Code: c0000005
    Exception Data: 00000008
    OS Version: 6.1.7601.2.1.0.768.3
    Locale ID: 1033
    Additional Information 1: 0a9e
    Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
    Additional Information 3: 0a9e
    Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

    Try posting in the iTunes forum.

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    Download the Windows Installer CleanUp utility from the following page (use one of the links under the thingy):
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  • Please help i have two ipods but i can use any as i can download the newer version of Itunes as i have the older version of Bonjour on my laptop  I just cannot remove this!!!!!!!!!!!!

    please help i have two ipods but i can use any as i can download the newer version of Itunes as i have the older version of Bonjour on my laptop
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    i am no shure but go on Itunes store in shortcuts and try to find 'purchasse'
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  • I just downloaded the new version of iTunes 10 and now it won't let me drag and drop any files from my computer.

    I just downloaded the new version of iTunes 10 and now it won't let me drag and drop any files from my computer into my iTunes. It lets me play the song from the folder in my computer and then it opens with iTunes and plays the song all the way through, but then if I try to play it again, it says the file cannot be located. So then I go to locate and go to the folder and all that and select it and nothing happens.

    Not sure whether for instance you initially had a Yahoo optimised version of Firefox, and have now overwritten it with an official Mozilla version. Although the Mozilla version should NOT add unwanted features, but the Yahoo version may well do.
    If you merely need to find the Yahoo emails page quickly just add it as a bookmark or as a bookmark on the Bookmarks toolbar and make sure that is visible.
    Clicking the star icon on the location bar whilst looking at your emails will bookmark the page.
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    I do not use Yahoo myself,and am not sure what add-ons are available. You could search yourself using
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  • Why does it takes so long to download the new version of Itunes?

    why does it takes so long to download the new version of Itunes?

    Since you cannot download iTunes on an iPod touch, this would not seem to be the correct forum for this question. I'd suggest you post full details of your problem in either the iTunes for Mac forum or the iTunes for Windows forum, as applicable to your system.
    Regards.

  • HT1386 i downloaded the new version of itunes. when i plug my phone into the computer to connect its saying my device is synced with another itunes library. how do i get my old itunes back? or how can i get my old itunes stuff to the new one?

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    Copy the iTunes folder from the old computer to your new one.

  • Why is my ipod touch not appearing in iTunes and i already downloaded the new version of iTunes???, why is my ipod touch not appearing in iTunes and i already downloaded the new version of iTunes???

    my 3rd generation ipod touch is not appearing in iTunes when i already downloaded the new version for itunes? but i have the 4.2.1 version for my ipod

    iOS: Device not recognized in iTunes for Windows

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    Hello, srg60. 
    Thank you for visiting Apple Support Communities.
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    http://support.apple.com/kb/TS1538
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  • I just downloaded the new version of iTunes and my iPod won't sync?

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    Installing iTunes does not cause content to magically appear on the computer.
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  • My macbook won't let me download the new version of itunes and my ipod won't sync without the new version of itunes

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    Are you running Snow Leopard or later?
    Upgrading to Snow Leopard
    You must purchase Snow Leopard through the Apple Store: Mac OS X 10.6 Snow Leopard - Apple Store (U.S.). The price is $19.99 plus tax. You will be sent physical media by mail after placing your order.
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         Snow Leopard General Requirements
           1. Mac computer with an Intel processor
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           5. Some features require a compatible Internet service provider;
               fees may apply.
           6. Some features require Apple’s MobileMe service; fees and
               terms apply.

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