I cannot drag playlists or import playlists from a home shared computer

I've reset the router. The Shared library holding the playlists I want to import does have the correct icon: the house with a musical note in it. And I CAN play the playlist. When I go to "Show:" and choose "Items not in my Library" the import button next to the Settings button is grayed out and therefore not active. Alternatively, when I try to drag the desired playlist anywhere I immediately see a red circle with line thru it to indicate NO CAN DO. How frustrating that I simply cannot call someone to get help! Help?

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