I cannot eliminate an old email address on my iphone.

My old email address keeps coming up as my apple ID. I have changed it numerous times and it seems to be locked and I am unable to access anything that requires a applie ID. How do I get the old email address deleted which does not allow me to even change a password?

have you gone into
settings->icloud checked if the account is the wrong one and if so scrolled down and clicked delete account
and then going to
settings->itunes & app store looking of the appleID is the wrong one and if so clicking it and choosing sign out from the menu ?

Similar Messages

  • I cannot access my old email address anymore, however I have used it for my apple ID and now I want to delete it because the account has never been verified in the first place so my password for it doesn't work. What do I do?

    I cannot access my old email address anymore, however I have used it for my apple ID and now I want to delete it because the account has never been verified in the first place so my password for it doesn't work. So when I want to download apps I have to sign in with apple id but I can't so I made a new one, However I can't seem to be able to delete the old one. What do I do?

    You can't merge Apple IDs.  You also can't cancel (delete) and existing ID, you can only choose to stop using it.
    If your old ID was compromised and you can no longer access it, you'll have to contact Apple for assistance.  Go to https://expresslane.apple.com ; click 'See all products and services' at the bottom of the page. In the next page click 'More Products and Services, then 'Apple ID'. In the next page select 'Other Apple ID Topics' then then 'Apple ID account Security’.

  • What if I cannot access my old email address to verify?

    I need to verify my Icloud account, but the email I have on file for it is for an old employer and I cannot access it. What can I do to get it changed?

    I cannot change my iCloud email address to my new email address.

  • Cannot update apps, old email address was hacked - phone will not accept new email

    My old email address was hacked, my iphone will not let me change to a new email & until I do I cannot access itunes to update or purchase new apps.  Help.

    Settings > Facetime > AppleID > Sign Out... then sign in with the correct credentials.

  • HT4759 I am unable to delete an old Apple ID attached to an old email address on my iPhone. Can you please help me?

    I am unable to delete an old email address and update new Apple ID and emaill on my iPhone.  Can anyone please help me please?

    If the old ID ("email address") is yours, and if your new ID was created by editing the details of this old ID (rather than being an entirely new ID), go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID.  Click edit next to the primary email account, change it back to your old email address and save the change.  Then edit the name of the account to change it back to your old email address.  You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll.  Then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud).  Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was.  Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

  • I changed email address, i updated in the manage apple id page, saved info but I cannot get into my iphone because the old email address keep showing up.  How can I get the old address off my iphone??

    help me please to remove my old email address on my iphone.  I already changed the address on the apple id page, but it hasn't tranferred to the phone and I cannot use my iphone.  My head is about to explode! 

    Welcome to the Apple community JB.
    If you mean that Find My Phone is asking for a password to a different Apple ID to your current Apple ID.
    This feature has been introduced to make stolen phones useless to those that have stolen them.
    However it can also arise when the user has changed their Apple ID details with Apple and not made the same changes to their iCloud account/Find My Phone on their device before upgrading to iOS 7, or if you restore from a previous back up made before you changed your details.
    The only solution is to change your Apple ID back to its previous state with Apple at My Apple ID using your current password, you don’t need access to this address if it’s previously been used with your Apple ID, once you have saved these details enter the password as requested on your device and then turn off "find my phone" and delete the account from your device.
    You should then change your Apple ID back to its current state, save it once again and then log back in using your current Apple ID. Finally, turn "find my phone" back on once again.
    This article provides more information about Activation Lock.

  • How do I change my icloud account from my old email address to my new email address, the old one is no longer accessable!!

    Hi
    I changed my old email address over a year ago and my icloud still only recognises the old email address on my iphone 5, how do I go about changing it, if I do not have access to a password, to my new email address?  My iTunes is on my new email address but not my icloud account.
    For some reason it only recognises my daughter email, as we share iTunes account.
    Please could you help with what I could do to change it??

    Oops sorry, that doesn't make sense, I don't have access to my old email address, we closed the account!!  I obviously do have access to my new email address but its not letting me change to my new email address!!

  • How to delete old email address from iPhone used with iTune?

    Hi,
    When I created my iTunes a way back I had a different email address from now.
    On my iPhone I still have this old email address and I can not log into
    iTune store because my new password does not works my old email address anymore. On my PC I have the new email address which is working well, an I can log in here.
    How can I get rid of the old email address on my iPhone?
    Can anyone help please? Thanks

    On your iPhone
    Preferences
    Store
    Log off
    Then log in again using your current ID/PW

  • Deleting old email addresses from iPhone memory

    I recently changed email addresses.  When I want to send a text or email, the auto complete function in my iPhone brings up my old email address.  How do I delete the old email address?

    The iPhone caches contact lists and data for all the people it has ever e-mailed, received e-mail from, or seen as a contact. There is no way to clear that unfortunately. You could always try going to settings > general > reset > reset all settings, but I don't think that it will clear this.
    In order to completely wipe my previously e-mailed list, I had to restore my phone.

  • I have a new email address and was successful in changing that information on line but my phone and iPad does not recognize the new address and I cannot update anything. It also does not accept the password associated with the old email address/Apple ID

    I have a new email address and was successful in changing the information online but cannot change it on my iPhone 4S or iPad. When I try to fix the problem it requires me to create a new password and now I can't remember that either.

    To change the iCloud ID you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iDevice, then sign back in with the ID you wish to use.  When you do this you may find that the password for your old ID isn't accepted.  If this should happen, and if your old ID is an earlier version of your current ID, you need to temporarily recreate your old ID by going to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID.  Click edit next to the primary email account, change it back to your old email address and save the change.  Then edit the name of the account to change it back to your old email address.  You can now use your current password to turn off Find My iDevice on your device, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll.  When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud).  Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was.  Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

  • HT1933 I have old email address's I used for iTune music purchases and cannot change password on several old accounts. Now some of the music I purchased I can not download and authorize it on my device. What can I do password security does not match my bi

    I have old email address's I used for iTune music purchases and cannot change password on several old accounts. Now some of the music I purchased I can not download and authorize it on my device. What can I do password security does not match my birthdate on two of the accounts. Apple can not send me email with a password authorization on several current accounts that I have with them. How can I contact Apple with this annoying problem I can not fix.

    settings - app/iTunes store - sign out and sign back in with your new id.
    Note - if your older apps needs an update it will use your old apple id and password, as Apps are tied to the apple id that was used to purchase it.
    You can't merge apple id.

  • My old email address was hacked and I am no longer able to access it. How can i reset my icloud ID without losing all of my pictures and more inportantly contacts? I have created a new ID but i cannot seem to use it until I delete the old account

    my old email address was hacked and I am no longer able to access it. How can i reset my icloud ID without losing all of my pictures and more importantly contacts? I have created a new ID but i cannot seem to use it until I delete the old account

    You need to use the old ID and password to delete the iCloud account. After you delete the old account, you can sign in with the new ID in iCloud.
    Have you seen this.
    http://support.apple.com/kb/HT5796
    iCloud
    iOS 6 and later: Go to Settings > iCloud.
    If you signed out before changing your Apple ID, enter your current Apple ID to sign in. The data from your iCloud account will download to your device.
    If you're still signed in with your previous Apple ID:
    Scroll down and tap Delete Account. Depending on what iCloud options are turned on, you'll be asked to confirm that you want to delete data from your device. To confirm, tap Delete. (If you're using iOS 7 and have Find My iPhone turned on, you'll be asked to enter the password for your previous Apple ID. Enter the password, then tap Turn Off.) The data will be deleted from your device, but not from iCloud.
    Enter your current Apple ID to sign in. The data from your iCloud account will download again to your device.

  • I cannot play some songs on itunes, I get a prompt for an old email address which not longer exists and I don't know the password.  HOw can I get them authorized to my new email address and password?

    I cannot play some songs on itunes, I get a prompt for an old email address which no longer exists and I don't remember the password.  How can I get these tunes transferred to my new email address and password?

    In one of the help pages for managing your Apple ID (http://support.apple.com/kb/HE40), it shows two separate sections, one for Apple ID and one for Primary Email address. When I go to manage my Apple ID, I see only a single section for both. Can the two be 'separated', especially when you face the situation of having to discontinue your email address for some reason?
    I also noticed that when navigating to Apple ID Support Communities, it shows my nickname 'dishdy'. How and when did I insert this? In the current sequence for creating an Apple ID I don't see this. In my current profile I don't see this.
    In any case, I have freed myself from my previous Apple ID (@artemis.it) on my iPhone.
    Thanks for your help.

  • I recently changed my apple ID but I not cannot access my iCloud account and I also keep getting a message pop up asking me for my old password with my old email address

    Changed my apple ID email address which seemed to work but now cannot sign into iCloud account it still comes up with my old email address and I cannot access it also the message pops up all the time when just using ipad HELP

    Welcome to the Apple Community.
    In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")
    Providing you are simply updating your existing details and not changing to another account, when you delete your account, all the data that is synced with iCloud will also be deleted from the device (but not from iCloud), but will be synced back to your device when you login again.
    In order to change your Apple ID or password for your iCloud account on your computer, you need to sign out of the account from your computer first, then sign back in using your updated details. (System Preferences > iCloud, click the sign out button)
    In order to change your Apple ID or password for your iTunes account on your iOS device, you need to sign out from your iOS device first, then sign back in using your updated details. (Settings > iTunes & App store, scroll down and tap your ID)
    If you are using iMessages or FaceTime, you will also need to log out and into your ID there too.

  • HT1918 My father has a new email address, whenever we try to sign into his apple account, it comes up with his old email address and asking for his password, I created a new account with his new email address, however I cannot download the eprint app.

    My dad's email has changed, he cannot remember his password under his old itunes email account. Whenever he tries to download apps on his new iphone with his new email address, it is asking for his password for his "old email" account. We created a new itunes account with his new email address, but whenever we try to install an app, it keeps asking for his password and shows his old email address. What is the best way to solve this problem?

    Hi Vivian Zollman,
    Welcome to the Support Communities!
    I'm not sure if you are referring to your Apple ID or just your email account in the Mail app.  So, I've included all of the articles that may be relevant for you.
    iOS: Setting up an email account
    http://support.apple.com/kb/ht4810
    If you already have an email account set up and you want to modify its settings, tap Settings > Mail, Contacts, Calendars, tap the name of your account, and then your email address. Then tap any information you want to adjust.
    iOS: Changing the signed-in iTunes Store Apple ID account
    http://support.apple.com/kb/HT1311
    iCloud: View or change your iCloud payment information
    http://support.apple.com/kb/PH2616
    Cheers,
    - Judy

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