I cannot enable my web service

HP photosmart estation 510  Windows 7 64-bit
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I could not get the Zeen to turn on so I held the 2 volume buttons and the start button and it erased everything now I cannot get past the set up wireless screen

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  • P1102w cannot enable "HP WEB SERVICES" for sprintConnection error" check

    I have a new printer which works fine for wifi printing but I'd like to use web printing which I beleive is called eprint.
    I printed the configuration page and my firmware is 20120814
    I cannot see were my printers email address is.
    I navigated to the printers url and clicked on the tab "hp web services" and clicked on the green button enable but I keep getting the following error message.
    "connection error: check internet connection"
    From the router I can see that both the laptop and printer are on the same network 192.168.0.??
    Can you please advise I suspect I have a fault on the printer but cannot be certain what can I do, I have updated the software on my mac which is running mavericks 10.9.2 , I've even hit the update software and there is no further updates available whch should mean I have the latest software and firmware for the printer.
    Please advise how I may overcome the error when there clearly is no network issue as I can get to the printer to print and go to its web pages without any issues at all?

    Hi  paz_egap,
    Thank you for the thorough response, I appreciate it.
    Since you have set a static ip with manual DNS servers and you are still cannot enabled the web services is the firmware up-to-date on the printer.  Please follow the steps in Getting the Firmware and Product Updates.  Once the firmware is current and the printer still has its manual ip address and manual DNS servers you should be okay to enabled the web services on the printer.
    If you are still having an issue after completing the above please call HP’s Cloud Services at 1-855-785-2777 if you live in the USA/Canada region.  If you live outside the USA/Canada region please click here to find the Technical Support number for your country/region.
    Regards,
    Happytohelp01
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    Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
    I work on behalf of HP

  • Cannot enable HP Web Services: "Connection error. Check Internet connection."

    Hello,
    I have a problem with LaserJet setup using Wi-Fi network from windows 7 and 8. The problem as far as I understand is due to inaccessible HP Web Services.
    Details:
    1, The printer works good by USB.
    2. The printer is correctly configured to use Wi-Fi router with right password.
    3. It can be successfully ping'ed from Windows
    4. In Web browser I can enter on printer's IP
    (Serial Numbers are hidden as you recommend, firmware updated)
    4. But when I try to Enable HP Web Services, an error message appears:
    which is strange, because the printer is connected to the same router as the computers and other devices  with automatic configuration (and internet is available without any proxy when I am typing this message):
    Please help to resolve this issue.
    Thanks,
    Fedor

    Thanks for clarifying Fedor,
    HP Web Services are not related to the pritner installation over the local network, those are two different features.
    However that may indicate a nework issue.
    First try running the HP Print & Scan Doctor below on one of your PCs:
    http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?cc=us&lc=en&jumpid=ex_r4155/hho/ipg/ccdoc/p...
    Does the tool can see your printer throught eh local network?
    By clicking the top Network menu and Troubleshoot Firewall, what Firewall software is detected on your system?
    Try disabling it and check if that may help.
    From teh top Network menu select Show Advanced Information.
    What is the IP address of your PC?
    I also suggest rebooting the router by unplugging its power for a moment, then reboot the printer and try installing it again.
    If the issue persists, what is your router model?
    May you see any difference by connecting the printer to your router with an Ethernet cable?
    Say thanks by clicking the Kudos thumb up in the post.
    If my post resolve your problem please mark it as an Accepted Solution

  • Cannot enable ePrint Web Services - get internet connection error for HP LaserJet 1102W

    I have a HP laptop running Windows 7 Professional 64 bit.  We just changed over to Comcast internet service from AT&T where my HP LaserJet 1102W was set up for ePrint.  After several hours, I was finally able to add the 1102W printer to the Comcast network, access the Embedded Web Server tool and print wirelessly but I cannot set up ePrint.  I have deleted the printer but cannot get it to connect to Web Services.  I keep on getting:  Connection Error. Check Internet Connection but again, I can print wirelessly successfully to the printer but would like to be able to set it back up for ePrint.  My Comcast router is an Arris TG862.
    I have updated the firmware and used the HP Print and Scan Doctor tool but still am not able to get the ePrint Web Services to connect.  Here is the information from the Networking page of the EWS:
    IPv4 Configuration
    Warning: A change in the IP Address will result in loss of connectivity to the browser.
    IP Configured By: DHCP
    Host Name: NPIC968F8 
    Domain Name:  hsd1.tn.comcast.net.
    IP Address Configuration
    X Automatic IP Manual IP
    X DHCP
     BootP
    X AutoIP
    Manual IP Address:10.0.0.89 
    IP Subnet Mask: 255.255.255.0
    Manual Default Gateway: 10.0.0.0
    DNS Address Configuration
    Preferred DNS Address: 75.75.75.75 
    Alternate DNS Address: 75.75.76.76 
    WINS Address Configuration
    X Automatic WINS Server
    Manual WINS Server
    Manual Preferred WINS Server: 0.0.0.0
    Here is my ipconfig information:
    Wireless LAN adapter Wireless Network Connection:
       Connection-specific DNS Suffix  . : hsd1.tn.comcast.net.
       Description . . . . . . . . . . . : Intel(R) Centrino(R) Wireless-N 1000
       Physical Address. . . . . . . . . : 8C-A9-82-A3-F9-5E
       DHCP Enabled. . . . . . . . . . . : Yes
       Autoconfiguration Enabled . . . . : Yes
       Link-local IPv6 Address . . . . . : fe80::c57:eb2b:5144:2ea5%13(Preferred)
       IPv4 Address. . . . . . . . . . . : 10.0.0.3(Preferred)
       Subnet Mask . . . . . . . . . . . : 255.255.255.0
       Lease Obtained. . . . . . . . . . : Friday, March 29, 2013 1:24:52 PM
       Lease Expires . . . . . . . . . . : Saturday, April 06, 2013 11:09:24 AM
       Default Gateway . . . . . . . . . : 10.0.0.1
       DHCP Server . . . . . . . . . . . : 10.0.0.1
       DHCPv6 IAID . . . . . . . . . . . : 378317186
       DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-15-CE-4E-8C-10-1F-74-11-22-71
       DNS Servers . . . . . . . . . . . : 75.75.75.75
                                           75.75.76.76
       NetBIOS over Tcpip. . . . . . . . : Enabled
    There appears to be a known issue with the Arris TG862 router and supposedly a new firmware is to be released soon but just checking to see if anyone has been able to resolve this issue.
    Thank you!

    Hi Surf1981,
    I understand that you're not able to enable web services on your printer.  I would try steps listed below.
    1. Open an internet browser type printer's IP address.
    2. Should bring you to the printer's status page.
    3. Select networking tab at the top.
    4. Left hand side select Network Identification.
    5. Under DNS address Configuration select Manual DNS Server.
    6. For Preferred enter 8.8.8.8
    7. For Alternate enter 8.8.4.4
    8. Select apply. You might get a warning saying this could interrupt connection that's fine.
    9. Turn printer off for about 30 seconds then try again.
    **If you find this helpful or want to say thanks make sure to click the white star under my name to give me Kudos. **

  • Cannot enable ePrint/Web Services, HP LaserJet CP1525nw

    I am trying to follow HP's instructions for enabling ePrint and Web Services for my LaserJet CP1525nw.  I printed the Config Report, got the printer's IP address and entered it into a brower as instructed.  It does pull up summary page, but there is no "HP Web Services" tab as indicated in all of the HP instructions I can find - only four tabs that read: Status, System, Print, Networking.
    I have looked at all sub-menus under each of these tabs, and cannot find anything that even resembles a "Web Services" option.
    Can somebody please help?  Or is there another way to find the printer's email address so that I can register and use ePrint for my iPhone and iPad?  
    From what I have been able to find on HP Support, the Airprint software driver(s) are not yet availble for this LaserJet model - or are they?   

    There is firmware to enable AirPrint in the HP LaserJet CP1525nw.
    Go to the support page for this printer:
    http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=219&lc=en&cc=us&dlc=en&sw_lang=&product=40529...
    and pick the type of desktop computer you are using. On the resulting page you will see a choice to download a firmware updated that you can run on your computer to update your printer.

  • Help! Getting "Connection error Check connection" when trying to enable HP Web Services on M1536DNF

    Can anyone tell me what I need to do in order to enable HP Web Services on HP LaserJet Pro M1536DNF model?  Everything works fine and shows it's connected to the network but I cannot enable HP Web Services.  It says "Connection error Check connection" I've tried restarting everything; network, printer, computer.  I've also updated firmware to latest version as well.

    Hi snapry,
    Welcome to the HP Support forums.  I understand that you are getting an unable to connect message when trying to enable the web services for your Laserjet CP1025nw printer.
    Please set a manual IP address and manual DNS servers for the printer.  The instructions can be found in the document Printer Does Not Maintain Wireless Connection. There is a Windows section and a Mac section.  In the Windows section you will find the instructions in the sub-section titled “Solution three: Assign the printer a static IP address”. For Mac the applicable sub-section is titled “Solution two: Assign the printer a static IP address”.  When entering the information for the Manual Preferred DNS server please use 8.8.8.8 and for the Alternate Preferred DNS server please use 8.8.4.4.  These are Google’s DNS servers.  
    After setting the manual IP address and manual DNS servers, you should have no problems enabling the web services.
    Regards,
    Happytohelp01
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    Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
    I work on behalf of HP

  • HP Color Laserjet PRO MFP M177FW Cannot connect to web services

    I bought a HP Color Laserjet PRO MFP M177FW  today and I set up it. It can print and scan over wireless network. However, It cannot connect to web services correctly. I set the DNS numbers with google DNS addresses. I changed its IP address with manually. The IP address is unique. Normally It doesn't enable/remove webservices. But when I restart it, it can do for few minutes. It can take an e-mail address but It doesn't print any information sheet. When I try to print a sheet It says "Connection Problem" at first few minutes and later it says "Connecting"and it waits, there is no error message. What am I suppossed to do? Please help me. 
    This question was solved.
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    Hello rasitbolukcu,
    Welcome to the HP Support forums.  I understand that you are having difficulties enabling the web services for your Laserjet Pro MFP M177fw printer.
    I appreciate all the information you gave me, it makes it much easier to assist you with the troubleshooting. I have included the Getting the Latest Firmware and Product Updates document.  It will walk you through ensuring the printer has the latest firmware.  Once you have updated the printer, please try to enable the web services again. 
    Regards,
    Happytohelp01
    Please click on the Thumbs Up on the right to say “Thanks” for helping!
    Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
    I work on behalf of HP

  • Laserjet Color MFP M276nw Cannot connect to Web Services, tried every suggestion on forum

    I've tried every suggestion possible on the forum. I opened up all ports suggested by HP support on my Belkin wireless N600 router. Changed DMZ to IP address on printer. We even directly wired ethernet to printer, still cannot connect to Web Services. Now I have to wait till April 4 for a engineer to call me back. Everything else is working fine. I can print wirelessly from my laptop & smartphone. Just cannot access Web Services, oh & firmware is up to date on printer & router. We changed DNS settings to 8.8.8.8 & 8.8.4.4.
    This question was solved.
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    It sounds like you have done everything to connect the web services.  Web services will not connect if you are on a guest network but if you are connected via ethernet it should be on the right band.  What is the printer's IP address? Sometimes it can be too high. Is this for a company that has a proxy on the network?  How far away is the printer from the router?  Are there any metal shelves, wireless devices or anything else near the printer or between the printer and the router?  Check that the router is on Channel 11. 
    --Printer Does Not Connect To Web Services--
    Have you heard back from the engineer?  I am anxious to know how it went.  I am happy to help if they don't, otherwise keep me posted on what happens.  I possibly have one more step for you. 
    Don't forgot to say thanks by giving "Kudos" if I helped solve your problem.
    When a solution is found please mark the post that solves your issue.
    Every problem has a solution!

  • Cannot Test this Web Service using the Test Page

    Hello,
    I'm using
    - JDeveloper 11.1.1.3.0
    - SOA Suite 11.1.1.3.0
    - Weblogic Server 10.3.3
    - Windows XP SP3 (german version)
    Now I'm having a BPEL-Process (SOA) Project created in JDeveloper and deployment to the server works fine, i.e. the service can be seen in enterprise manager.
    But if I want to test the service using the webservice tester it get the following error if I copy the URL for getting the WSDL file to another browser tab:
    Cannot Test this Web Service using the Test Page
    Endpoint Name : FabricProvider (Service Description)
    You can test the Web Service using a Java client.
    Failed to Load a composite for composite identified by default/ReisebuchungService!1.0*soa_6aebb5fb-7830-497b-b853-839518d112f0
    Please verify that the composite has been deployed.
    Can you help me with this issue? I have no idea where to start debugging or resolving the problem.
    Thanks in advance

    Heya
    others and I face the same issue, reported here:
    TP4: Cannot Test this Web Service ...
    Oracle is not too responsive on the issue though.... :(
    Cheers Christian.

  • C310 place to set DNS address(es​)? Can print wireless but cannot connect to web services.

    Wireless connection setup with no problem for printing (static IPs all around with WEP). Opened port on CA firewall but not on router(?) Can print across wireless network but cannot connect to web services. Thinking that I need to enter DNS(s) but cannot find anywhere to enter them.

    Hi,
    Open your browser and type in the ip adress of your printer. This will bring you to an internal page of the aio. On the networking tab you shouild be able to set your dns.
    Say "Thanks" by clicking the Kudos Star in the post that helped you.
    Although I work for HP my posts and replies are my own
    Please mark the post that solves your problem as "Accepted Solution"

  • 6500A-710n cannot connect to web services

    I was on web services and receiving printing apps.  Suddenly, my apps stopped printing.  I have tried all the other solutions, resetting to default, etc and still cannot connect to web services.  It asks for a proxy.  I have put the google proxy 8.8.8.8 and 8.8.4.4 but these don't work.  What proxy & port can I use?
    thanks for your help.
    Nancy
    This question was solved.
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    Hi Nancy,
    I'm sorry to hear that you are having problems with your print apps not printing as scheduled.
    To better assist you, would you please provide some further information:
    Has there been any changes to your home network (new internet provider, new router, or new network password)?
    Are you able to send to print jobs to the printer's ePrint email address?
    Thank you.
    Regards,
    Happytohelp01
    Please click on the Thumbs Up on the right to say “Thanks” for helping!
    Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
    I work on behalf of HP

  • M251n can't enable hp web services

    I just got an M251n printer and I have been trying to set up the wireless for hours going through all the support suggestions and none have worked.  When trying to enable the Web Services Setup I get a message of "Connection error. Check internet connection."  The connection is fine and working and the printer is connected online via ethernet and my computer is connected to the printer by USB.  
    I am using a Mac and have downloaded the latest driver for the printer.  One support suggestion stated that I might have outdated firmware but I can't find any firmware updates for this printer.  
    I am not sure what is wrong.  It's not straight forward and without the wireless function working I will have to take this printer back and buy a different brand.
    Any suggestions are welcomed.
    This question was solved.
    View Solution.

    Hello neilthedirector,
    Welcome to the HP Support Forums!
    I see that the HP LaserJet Pro 200 color Printer M251n will not allow you to enable the Web Services. I was able to locate a firmware update utility that you can check the printer with, if you are using Mac OS X 10.5 - 10.8.
    HP LaserJet Pro Series Firmware Update Utility<---
    If the update is not present, or fails to resolve the issue, try applying a manual I.P address and DNS. To do this;
    Enter the printer's I.P into the address bar in Safari.
    Click Networking, then IPv4 Configuration.
    Set the IP Preferred Address Method to Manual.
    Increase the last set of numbers by 50.
    Subnet Mask should be 255.255.255.0.
    Default Gateway will be your router's I.P address.
    Click Network Identification on the left.
    Under DNS Primary (IPv4) enter 209.244.0.3 and for Secondary (IPv4) enter 209.244.0.4.
    Click Apply and then power the printer off and then on.
    Try now to enable the Web Services.
    JERENDS
    I work on behalf of HP
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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  • B110a Trying to enable the Web Services Error message received

    I am trying enabled the Web Services but I get the Error Message 'There was a problem connecting to the Server"
    I get the same when I try to update the firmware but the printer is connect to a wireless network with internet connection and no firewall.

    Hi Confused_Techie, Hope you are doing well and having a great day;
    I will first try using the Network diagnostic utility.
    http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?cc=us&lc=en&jumpid=ex_r4155/hho/ipg/ccdoc/n...
     Hope this can identify and solve the issue for you.
    If not than please include the operating system you are using and the build of the Operating system i.e. Win 7 sp1 64 bits. As well as router you are using. Also please take the time to add as much information that you may consider relevant. This will give you a better chance of getting an answer from not just me but other member of the community as well.
    Cheers; 
    RobertoR
    You can say THANKS by clicking the KUDOS STAR. If my suggestion resolves your issue Mark as a "SOLUTION" this way others can benefit Thanks in Advance!

  • Enabling OBIEE web Services for Metadata manager

    Hi All,
    We are trying to connect from Informatica metadata manager to OBIEE, and one of the pre requisite says we have to enable OBIEE web services. Please help on how I can enable the web services.
    Thanks for your time and help.

    You will have to include the servlet(SPML Handler) in your web.xml.

  • "Cannot log into Web service" error when tying to use Wifi to connect to Google Drive or Facebook

    We have a relatively new Canon Powershot s120.  Up until a few days ago, it worked just fine to connect to the Wifi and upload pictures to both Google Drive and Facebook.  Now, every time I try to connect, I get a message "Cannot log into Web service"
    I have already tried removing Google Drive from the Camera and re-adding it.  I went into the Canon Image Gateway website and disconnected and then reconnected the service.  That didn't do anything.
    Would really appreciate any tips anyone has.
    Thanks!

    Problem sorted - there is a new set of terms and conditions which came out on the 6th August.
    You have to log in under your current user name & password and agree to them and it works again. I spent a frustrating hour doiung this until I found out that this had happened!

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