I cannot FaceTime or iMessage from my iPad when on my wifi at home. iMessage worked on Apple store wifi.

I have tried resetting, on/off wifi, on/off iPad. Nothing works, message gets stuck. FaceTime loses connection.

Hello McBias,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iOS: Troubleshooting FaceTime
http://support.apple.com/kb/ts3367
iOS: Troubleshooting Messages
http://support.apple.com/kb/TS2755
Best of luck,
Mario

Similar Messages

  • TS3367 I have two IPhones and one IPad all with the same Apple ID. I can call facetime between the two IPhones, but I cannot call the IPAD from either of the IPhones and when I call my IPhone from the IPad it rings my wife's IPhone after briefly calling m

    I have two IPhones and one IPad all with the same Apple ID. I can call facetime between the two IPhones, but I cannot call the IPAD from either of the IPhones and when I call my IPhone from the IPad it rings my wife's IPhone after briefly calling mine.

    Each device needs a separate address. Use an email address (gmail.com) on the iPad.
    Using FaceTime http://support.apple.com/kb/ht4319
    Troubleshooting FaceTime http://support.apple.com/kb/TS3367
    The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
    http://tinyurl.com/a7odey8
    Troubleshooting FaceTime and iMessage activation
    http://support.apple.com/kb/TS4268
    Using FaceTime and iMessage behind a firewall
    http://support.apple.com/kb/HT4245
    iOS: About Messages
    http://support.apple.com/kb/HT3529
    Set up iMessage
    http://www.apple.com/ca/ios/messages/
    Troubleshooting Messages
    http://support.apple.com/kb/TS2755
    Setting Up Multiple iOS Devices for iMessage and Facetime
    http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
    FaceTime and iMessage not accepting Apple ID password
    http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
    Unable to use FaceTime and iMessage with my apple ID
    https://discussions.apple.com/thread/4649373?tstart=90
    For non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
    How to Send SMS from iPad
    http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
     Cheers, Tom

  • It seems I cannot send imessage from the ipad when the mac is turned off. I have recently upgraded the mac to 10.8.4

    It seems I cannot send imessage from the ipad when the mac is turned off! I have recently upgraded the mac to 10.8.4.
    Many thanks in advance for your help.

    Using FaceTime http://support.apple.com/kb/ht4319
    Troubleshooting FaceTime http://support.apple.com/kb/TS3367
    The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
    http://tinyurl.com/a7odey8
    Troubleshooting FaceTime and iMessage activation
    http://support.apple.com/kb/TS4268
    iOS: FaceTime is 'Unable to verify email because it is in use'
    http://support.apple.com/kb/TS3510
    Using FaceTime and iMessage behind a firewall
    http://support.apple.com/kb/HT4245
    iOS: About Messages
    http://support.apple.com/kb/HT3529
    Set up iMessage
    http://www.apple.com/ca/ios/messages/
    iOS 6 and OS X Mountain Lion: Link your phone number and Apple ID for use with FaceTime and iMessage
    http://support.apple.com/kb/HT5538
    How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
    http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
    Troubleshooting Messages
    http://support.apple.com/kb/TS2755
    Troubleshooting iMessage Issues: Some Useful Tips You Should Try
    http://www.igeeksblog.com/troubleshooting-imessage-issues/
    Setting Up Multiple iOS Devices for iMessage and Facetime
    http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
    FaceTime and iMessage not accepting Apple ID password
    http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
    Unable to use FaceTime and iMessage with my apple ID
    https://discussions.apple.com/thread/4649373?tstart=90
    FaceTime, Game Center, Messages: Troubleshooting sign in issues
    http://support.apple.com/kb/TS3970
    How to Block Someone on FaceTime
    http://www.ehow.com/how_10033185_block-someone-facetime.html
    My Facetime Doesn't Ring
    https://discussions.apple.com/message/19087457
    To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
    How to Send SMS from iPad
    http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
    You can check the status of the FaceTime/iMessage servers at this link.
    http://www.apple.com/support/systemstatus/
     Cheers, Tom

  • I have an ipad and Iphone. I cannot send I message from my ipad to certain people and yet can from my Iphone.

    I have an ipad and Iphone. I cannot send I message from my ipad to certain people and yet can from my Iphone. Any suggestions

    You can send iMessages to other iOS devices, like iPad, iPhone, etc. Furthermore, the other iDevices users must have set up their iMessage.
    Using FaceTime http://support.apple.com/kb/ht4319
    Troubleshooting FaceTime http://support.apple.com/kb/TS3367
    The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
    http://tinyurl.com/a7odey8
    Troubleshooting FaceTime and iMessage activation
    http://support.apple.com/kb/TS4268
    iOS: FaceTime is 'Unable to verify email because it is in use'
    http://support.apple.com/kb/TS3510
    Using FaceTime and iMessage behind a firewall
    http://support.apple.com/kb/HT4245
    iOS: About Messages
    http://support.apple.com/kb/HT3529
    Set up iMessage
    http://www.apple.com/ca/ios/messages/
    iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage
    http://support.apple.com/kb/HT5538
    How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
    http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
    Set Up Alert Sounds
    http://www.quepublishing.com/articles/article.aspx?p=1873027&seqNum=3
    Extra FaceTime IDs
    http://tinyurl.com/k683gr4
    Troubleshooting Messages
    http://support.apple.com/kb/TS2755
    Troubleshooting iMessage Issues: Some Useful Tips You Should Try
    http://www.igeeksblog.com/troubleshooting-imessage-issues/
    Setting Up Multiple iOS Devices for iMessage and Facetime
    http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
    FaceTime and iMessage not accepting Apple ID password
    http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
    Fix Can’t Sign Into FaceTime or iMessage iOS 7
    http://ipadtutr.com/fix-login-facetime-imessage-ios-7/
    FaceTime, Game Center, Messages: Troubleshooting sign in issues
    http://support.apple.com/kb/TS3970
    Unable to use FaceTime and iMessage with my apple ID
    https://discussions.apple.com/thread/4649373?tstart=90
    How to Block Someone on FaceTime
    http://www.ehow.com/how_10033185_block-someone-facetime.html
    My Facetime Doesn't Ring
    https://discussions.apple.com/message/19087457#19087457
    How to watch FaceTime calls on the big screen with Apple TV
    http://www.imore.com/daily-tip-ios-5-airplay-mirroring-facetime
    Send an iMessage as a Text Message Instead with a Quick Tap & Hold
    http://osxdaily.com/2012/11/18/send-imessage-as-text-message/
    To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
    How to Send SMS from iPad
    http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
    How to Receive SMS Messages on an iPad
    http://yourbusiness.azcentral.com/receive-sms-messages-ipad-16776.html
    Apps for Texting http://appadvice.com/appguides/show/apps-for-texting
    You can check the status of the FaceTime/iMessage servers at this link.
    http://www.apple.com/support/systemstatus/
     Cheers, Tom

  • FaceTime and iMessages worked fine on my ipad mini but now they don't please help

    Okay so I was on face time when suddenly for the first time my ipad mini froze so I held down the home and off button like anyone else would do. Then when it turned back on I went back onto face time and it asked me to enter my username and password which I found a bit weird so I did. It then said that the username or password I entered was incorrect so I did it again it said the same thing. So I went on the App Store downloaded an app and it asked me to enter my password I did and it worked fine. Went back to enter my username and password for FaceTime and it said it again so I changed my password tried it again it still said it was incorrect. Then I tried it on my iPod and it works fine my question is why is my FaceTime and iMessages suddenly not working but my App Store and everything else works fine I use Face time all the time and I really need it can anyone help me because I don't know what to do

    Using FaceTime http://support.apple.com/kb/ht4319
    Troubleshooting FaceTime http://support.apple.com/kb/TS3367
    The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
    http://tinyurl.com/a7odey8
    Troubleshooting FaceTime and iMessage activation
    http://support.apple.com/kb/TS4268
    iOS: FaceTime is 'Unable to verify email because it is in use'
    http://support.apple.com/kb/TS3510
    Using FaceTime and iMessage behind a firewall
    http://support.apple.com/kb/HT4245
    iOS: About Messages
    http://support.apple.com/kb/HT3529
    Set up iMessage
    http://www.apple.com/ca/ios/messages/
    iOS 6 and OS X Mountain Lion: Link your phone number and Apple ID for use with FaceTime and iMessage
    http://support.apple.com/kb/HT5538
    How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
    http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
    Troubleshooting Messages
    http://support.apple.com/kb/TS2755
    Troubleshooting iMessage Issues: Some Useful Tips You Should Try
    http://www.igeeksblog.com/troubleshooting-imessage-issues/
    Setting Up Multiple iOS Devices for iMessage and Facetime
    http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
    FaceTime and iMessage not accepting Apple ID password
    http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
    FaceTime, Game Center, Messages: Troubleshooting sign in issues
    http://support.apple.com/kb/TS3970
    Unable to use FaceTime and iMessage with my apple ID
    https://discussions.apple.com/thread/4649373?tstart=90
    How to Block Someone on FaceTime
    http://www.ehow.com/how_10033185_block-someone-facetime.html
    My Facetime Doesn't Ring
    https://discussions.apple.com/message/19087457
    To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
    How to Send SMS from iPad
    http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
    You can check the status of the FaceTime/iMessage servers at this link.
    http://www.apple.com/support/systemstatus/
     Cheers, Tom

  • I cannot send an email from my iPad 2? No problem receiving, why does this happen? Have tried the suggestions for setting up email and after doing the sync mail through iTunes receiving worked great but still cannot send? Any help would be great

    I cannot send an email from my iPad 2? No problem receiving, why does this happen? Have tried the suggestions for setting up email and after doing the sync mail through iTunes receiving worked great but still cannot send? Any help would be great!

    The fact that you can receive means you have a valid e mail address, and have established the connection to the incoming server, so all of that works.  Since the send does not work, that means your outgoing server is rejecting whatever settings you used formthe outgoing set up.  Try them again. 
    Google your particular isp, and ipad and many times you will find the exact settings needed for your isp.  Or tell us here, and soneone else may be on the same isp.  Some mail services need you to change a port, or have a unique name for the outgoing server.  
    Kep trying.

  • Cannot send e-mail from my ipad

    hi all..
    I bought an iPad 2, for the first few months i can send email from my ipad but since last month, i cannot send any email from my ipad. they said that wrong password or email address. I log out and log in again, but still, i cannot send email from my ipad.
    FYI, i use internet wireless connection to send email.
    any solution?
    thanks

    iOS: Unable to send or receive email
    http://support.apple.com/kb/TS3899
    Can’t Send Emails on iPad – Troubleshooting Steps
    http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
     Cheers, Tom

  • I cannot access my mail from my ipad. I keep getting an error message "MFMessageErrorDomain error 1032". Does anyone know how to fix this?

    I cannot access my mail from my ipad. I keep getting an error message "MFMessageErrorDomain error 1032"

    iOS: Unable to send or receive email
    http://support.apple.com/kb/TS3899
    Can’t Send Emails on iPad – Troubleshooting Steps
    http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
    Setting up and troubleshooting Mail
    http://www.apple.com/support/ipad/assistant/mail/
    Server does not allow relaying email error, fix
    http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
    Why Does My iPad Say "Cannot Connect to Server"?
    http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
    iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password
    http://support.apple.com/kb/ts2621
    iPad Mail
    http://www.apple.com/support/ipad/mail/
    Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.
    http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/
    Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
    Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts   Tap on the Account, then on the red button that says Remove Account.
     Cheers, Tom
    Tap Settings > Mail, Contacts, Calendar and delete your email account.
    Then tap Settings > Safari > and Tap Clear History and Clear Cookies and Data.
    Now tap Settings > Mail, Contacts, Calendar and re-enter your email account credentials.
    Message was edited by: Texas Mac Man

  • Hello. I have a problem. I cannot delete any apps from my ipad. It won't even wiggle when i tap and hold on the icon. There's also no restrictions and passcodes in my settings. My photos on camera roll even get lost once i shut down my ipad. Please help.

    Hello. I have a problem. I cannot delete any apps from my ipad. It won't even wiggle when i tap and hold on the icon. There's also no restrictions and passcodes in my settings. My photos on camera roll even get lost once i shut down my ipad. Please help.

    The preinstalled apps, those that came as part of the iOS, cannot be deleted and will not shake or provide the black circle-X for deletion.
    Others should do that if you touch and hold for a few seconds.
    If they are not, do a reboot by holding both the power and home buttons until the apple logo appears and it restarts, ignoring the red slider if that appears.

  • I can't access FaceTime in Trinidad from my iPad mini. Why?

    I can't access FaceTime in Trinidad from my iPad mini. Why?

    1. Make sure software is up to date
    2. Make sure FaceTime is enabled; Settings>FaceTime
    3. Make sure Date and Time is correctly set; Settings>General>Date and Time>Set Automatically>On
    4. Make sure Push Notification is enabled
    5. Make sure phone number or email address is correct
    6. Hold the Sleep and Home button down (together) until you see the Apple Logo

  • I cannot delete photo's from my iPad., i cannot delete photo's from my iPad.

    I cannot delete photo's from my Ipad that are in adobe file.

    Scenario:
    I give my iPhone/iPad to a relative in a different city.
    He or she wants to put his or her own photos on the device, but can't.  All the space is taken up.
    So, he or she must bring the iPhone/iPad back to me to delete the unwanted photos.
    There has to be a work around for this, but I haven't found it yet.

  • I cannot move my pics from my ipad to my laptop

    I cannot move my pics from my ipad to my laptop.  When I plug my ipad into my laptop nothing happens. The Autoplay screen does not come up.

    They are photos that weren't originally synced from a computer i.e. they were taken with the iPad, copied to it via the camera connection kit, or saved from emails/websites ? If so then you should be able to enable the windows camera wizard on your computer so that it appears when you connect the iPad : http://support.apple.com/kb/TS1500

  • How to FaceTime and iMessage on multiple apple devices with one iTunes account

    We recently received iPad 2's for Christmas and was looking for some advice on how to FaceTime and iMessage on multiple apple devices with One iTunes Account (Apple Id).  I have created or attached other e-mail addresses to our apple id but do not know how to use them on the new devices.  Our home MacBook Pro uses our main apple id for FaceTime.  The iPads have been setup with the main apple id w/o being able to use FaceTime and iMessage.
    Please Help...
    I appreciate the help and support.

    P and V-
    If you are trying to connect to someone with a different Apple ID, I think all the devices should work, but one at a time.
    The problem is when you try to connect between two with the same Apple ID.  Once the calling device tries to make the connection, it finds the second device to be "busy".  That is where each needs to use a different E-Mail address when setting it up.
    On iOS devices, when you press the Home button to exit an App, the App may still be active in the background, even when the device is sleeping.  If FaceTime or iMessage is merely being active that way, it may be enough to "tie up" the E-Mail address.
    From the Home screen, double click your Home button.  You will see a list of recent Apps along the bottom of the screen.  Press and hold on one of them until they start to wiggle.  You will then see a red minus sign on each.  Pressing the minus sign will remove an App from the list, and stop it from working in the background.  (Click the Home button to stop the wiggling, and again to hide the recent Apps.)
    Fred

  • TS3510 I have 3 different apple devices using the same Apple ID and would like to use FaceTime to call from one device to the other.  Do I need a different Apple ID for one of the devices in order to do that?

    I have 3 different apple devices (iPod Touch, iPad and MacBook Pro) using the same Apple ID and would like to use FaceTime to call from one device to the other.  Do I need a different Apple ID for one of the devices in order to do that?

    I found this on a related question in the Community:
    Yes you can do it. I do it with 4 different devices all using the same Apple ID.
    You need to associate different email addresses for each device in order to use those email addresses as the "contact at" email address. The reason the calls are dropping on you now is that what you are trying to do is like calling yourself on your own phone.
    You can also create new iCloud accounts on each device simply to use for FaceTime, but I'm guessing that the users of the other two devices have their own email addresses which will make this work for you quite easily.
    Take a look at this for more information.
    The seems to go against what Gail said and the issue you raised about buying dup apps was my first concern.  If this other post is correct, how to I set a different "contact at" in the iPod Touch?
    Goose

  • HT4352 I cannot get any sound on my iPad when home sharing, yet do have sound when playing iTunes that I have loaded, please help?

    I cannot get any sound on my iPad when using the remote app for home sharing, yet do have sound when I play iTunes that I have loaded on my iPad, please help?

    You were on the right track. You got the connect to iTunes screen and you ended to use iTujes to restore your iPad. Try recovery mode again.
    Recovery Mode Instructions
    Disconnect the USB cable from the iPad, but leave the other end of the cable connected to your computer's USB port.
    Turn off iPad: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for iPad to turn off.
    If you cannot turn off iPad using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the iPad turns off, release the Sleep/Wake and Home buttons.
    While pressing and holding the Home button, reconnect the USB cable to iPad. When you reconnect the USB cable, iPad should power on.
    Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears you can release the Home button.
    If necessary, open iTunes. You should see the recovery mode alert that iTunes has detected an iPad in recovery mode.
    Use iTunes to restore iPad.

Maybe you are looking for