I cannot find serial number to get into support

My keyboard isn't working. Locked out of computer. Cannot find serial number so I may contact support

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  • Cannot find serial number on box nor cd sleeve.  start guide says it begins with 1057 but neither the box nor the DVD has such a number  I can't install it without that serial numebr where do I find it??

    Trying to install Photoshop elements 13 on pc w/ WIN 8.1.
    cannot find serial number on box nor cd sleeve.  start guide says it begins with 1057 but neither the box nor the DVD has such a number  I can't install it without that serial numebr where do I find it??

    You likely have a redemption code on the box that you have to enter into an Adobe website to convert that into a serial number.
    See the information on the following page:  https://helpx.adobe.com/x-productkb/global/redemption-code-help.html

  • Cannot find serial number but have a redemption code.....need this to activate/install photoshop 11

    cannot find serial number but have a redemption code.....need this to activate/install photoshop 11

    To locate the serial number:
    http://helpx.adobe.com/x-productkb/global/find-serial-number.html

  • Cannot find serial number on Photoshop Elements 13 box?

    I purchased Adobe Photoshop Elements 13 from Amazon, received the box, but cannot find a serial code.
    There was no insert in the box, it's not on the DVD sleeve, and the Adobe sticker on the back of the box was covered by another barcode sticker.  When I tried to carefully remove the top sticker it tore the lower one and now I cannot read that either.  What do I do?

    See if anything in here helps: http://helpx.adobe.com/x-productkb/global/find-serial-number.html

  • Need to reinstall photoshop cs6 on laptop, cannot find serial number

    cannot  find where I wrote serial number, how do I get in contact with you

    If you registered, then you can access your Adobe account on this site and verify  the serial numbers of all your registered products yourself.

  • HT1459 my ipod wont connect/turn on and i cant find my serial number to get customer support :(

    The ipod is messed up how can i go about fixing it, and or sending it in to get a new one.

    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar
    To find SN via iTunes:
    iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number

  • Recently purchased Elements 13 and cannot find Serial number

    I bought a copy of PhotoShop Elements 13 from B & H Photo recently and I cannot install it because the prompt asks for the serial number and there is NONE on the disk, CD envelope, or box it came in.  How can I find out the serial number of this software?

    Redemption Code http://helpx.adobe.com/x-productkb/global/redemption-code-help.html
    or Find your serial number quickly

  • Cannot redeem OSX Lion Upgrade, Cannot find Serial Number

    I have tried to utilize the Lion up to date program for the MBP I purchased on June 21st of this year.  I am told that it cannot find my serial number.  I checked the qualifying purchases and my Part Number is Z0M100DKF, and the Z0M1 family is supposed to be eligible.  Can anyone help me?

    click on the apple logo on the top left of your desktop.  >about this mac
    where it says the version of your os.. click on that.  I know there's no button but just click on the test until serial number shows up.  **It's below "Mac OS X" and above the "software update" button.

  • Cannot Find Serial Number

    I bought Final Cut Studio, and every time I try to install it it tells me that the serial number I enter isn't valid.
    Can someone please tell me exactly what the serial number is and where I can find it?
    I recieved no sticker or anything marked as a serial number and I've entered in the number on the disc and every single number on the barcode label on both the main package and the smaller package containing just the discs. Any help would be greatly appreciated.

    I would like to register my Final Cut Pro 5. On cover of the "Installing Your Software" booklet, I found two stickers:
    1) Product Serial Number
    This has two identical smaller stickers with
    FINAL CUT STUDIO 5.1 ACADEMIC
    C-DDD-CCC-DDD-...
    2) FINAL CUT STUDIO 5.1 ACADEMIC
    MPN MA...
    Support ID XXXXXXX
    When I used both numbers to register for my Final Cut Pro 5, only the second (MPN) is accepted, the first was not accepted.
    Is it because it's for Final Cut Studio but not for Pro? Is there a difference.
    Where can I find the correct serial number to register for my Final Cut Pro 5?
    thanks

  • GE70 Apache Cannot find Serial Number

    I bought my GE70 Apache off Amazon a few months ago and forgot to register it.  I don't have the original box and I can't find the serial number in/on the computer.
    Is there somewhere that I can find it on my comp, or a way to access it?  I still have the purchasing info and everything that came with the laptop - just not the box.

    Serial number HAS to be somewhere on the notebook, at least as far as I know. Might be under battery when you take it out. If not, look inside BIOS.
    If still no go, contact amazon as this shouldn't happen.

  • Cannot find serial number for elements 13 I bought at besbuy

    I just bout the adobe photoshop elements 13 at best buy and its asking for a serial number during the installation process. Where do I find this and what is the difference between this and a redemption code?

    Photoshop Elements is not part of the Cloud, I will move this to that forum
    Photoshop Elements Forum http://forums.adobe.com/community/photoshop_elements
    Select a topic, then click I STILL NEED HELP to activate Photoshop Elements Online chat
    -http://helpx.adobe.com/contact.html?product=photoshop-elements
    -Redemption Code Help
    http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-installation-photoshop-elements- premiere.html

  • Cannot find serial number for existing LR 5 in order to install LR 6. where can I find it?

    where can I find the serial number for an existing installed version of LR 5?

    Trials do not have serial numbers, so if you have a serial number you oughta try it and see.  If you use a serial number on a trial version it will activate it to full version status.

  • Cannot find serial number for PSE 10 for new computer

    Hi,
    My laptop had water spilled on it and I was able to save the hard drive.  I have the setup file for re-installing my PSE 10 software onto my new laptop, but can't find my serial number.  In my order history, PSE 9 is the latest one on the list, so I can't find my serial number for PSE10. 
    Where can I find it?  Is it in a file somewhere in my hard drive because I can't find it there either.  If anyone can help I would sure appreciate it!
    Thanks,
    Wendy

    Welcome to our community, Wendy
    Unfortunately, although this forum name is Installation/Licensing, it's really for these issues as related to Adobe Captivate. Not just any Adobe product.
    I do understand Adobe has created a new forum for general issues related to installing and whatnot. It may be found here:
    http://forums.adobe.com/community/download_install_setup
    So you might try clicking that link above and posting your issue there.
    Sorry we couldn't help you here, but best of luck to you with solving your issue! Rick

  • Cannot find serial number on box, have tried to see it 3 days now

    I am looking for serial number on box of adobe photoshop elements 13 that I bought from amazon.  the booklet has the first four numbers and they are nowhere listed on the box.

    Hi,
    Have you found a white box inside the outer box. The serial number (starting 1057) is usually on the outside of that white box.
    Brian

  • PSE13 - I cannot find serial number

    It is not on the back of the box, (too few numbers), it is not on the sleeve for the CD (too few numbers)...
    Don't know where else to look!!!!

    Never mind just found it on inside packaging....

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