I cannot find the Mac HD in my computer.

Hi!!! My name is Beatriz and I have been trying to update some of my mac's software and I haven't been able to do it due to the lack of a hard drive image during the installation process. After all this happened, I searched for some solutions by myself, i tried to run "disk utility" but it just crashes down everytime I try to use it. I can never see the hard drive image whenever I use the "startup disk" utility. I really don't know what to do because I haven't been able to update my software since March.
I really hope you can help me
Power PC G5   Mac OS X (10.4.5)  

Welcome To Discussions Beatriz!
Is this issue the same as your post HERE?
"Hi there! I know probably this will be the dumbest question but I really don't know what to do. My sister's mac is unable to update the software, so I cannot update itunes nor any other software. I really think that I should reinstall de whole software so that it can work properly once again. Do you recommend it??? How can I do it?? Sorry about it, but actually I need something like "Mac for dummies"."
Exactly which Mac model are you trying to upgrade?
What size is the Hard Drive, and how much space is available?
How much RAM is installed, and is it original or added?
Exactly what are you trying to update? The OS or applications?
Which of these; Repair Disk or Repair Permissions, crash when you run Disk Utility?
Other than not being able to update, is the Mac functioning properly?
ali b

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