I cannot get an Audio insert to work

I have tried to follow the instructions explicitly but get nowhere when I try to insert on a page with other stuff. If I insert it on a blank page it works fine. What's the trick? The file is .m4a - and as I say it works fine on a blank page.

I don't know what I did different - but I started the page over (it's a photo/slideshow page). This time I used the media insert first to put the slideshow background song in position THEN I put the photos in. Actually, the order of events was 1) create the blank photo page; 2) move the photo frame down to allow lots of room to put the media in position and text block about the audio.; 3) position the text and media frames as high as practical next to page header and size them down to smallest with readability intact;4) finally, move the photos frame back p tight under the sound areas and fill the photo album.
Doing it in that order it worked fine. The first time, when I posted my question the pictures were in place and I was trying to insert the media. I tried moving the picture frame down. just as in the successful method. But, for some reason when I did it in that order, the audio controls never showed after publishing.
So the problem is solved. Now I have a new question, which I am entering separately - looping?

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