I cannot get any apps or Itune music

I try downloading apps onto my existing iphone which already retained apps when I downloaded the latest ipone 7 - and nothing jhappens - I have iphone 5
Any one has this problem?

If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then the steps half-way down this page should let you reset them : http://support.apple.com/kb/HT5312
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use

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My kids have given me a second hand ipad 1st gen MC497B/A ipad 3G 64GB- GBR and I cannot get ANY apps even free ones as says I must have V6 Surely this device is not so old I can't get any apps Plea tell a novice what to do as no free Apple support!

I am the proud owner of a first gen ipad given to me for Easter by my kids and we cannot get any apps even freebies as says I must have V6 but now idea how to upgrade my ipad! i would be very grateful for simple instructions as to how to get apps ASAP And I have no idea what operating system I have
Many thanks a VERYNovice ipadder

The iPad 1 can be updated to iOS 5.1.1. You can see what level you are running in Settings > General > About > Version.
If you are not at iOS 5.1.1 and if you are have iOS 4 (or earlier) there is no Software Update in Settings. That feature was first added in iOS 5.
To update you will have to connect your iPad to iTunes on a computer (preferably the one you sync with and backup to).
See here: http://support.apple.com/kb/HT4972
If you are on level 5 but not at 5.1.1 you can update to 5.1.1 using Settings > General > Software Update.
There are still many Apps which will run on iOS 5. Also, some developers have older levels still available for the iPad 1.

I need help, cannot get any apps, needs serial number

I have a creative cloud membership and cannot get any new apps because it keeps asking me for a serial number when I try to liscence the software. I have tried everything on the forums including uninstalling and reinstalling, putting in my details again when asked to liscence the software. I have tried adding another app to see if that will work and it does not. I am so unbelieveably frustrated that I will have to terminate my subscription because it is ridiculous I keep paying for something I am not able to access.

simone-23, Follow some these steps, this should help.
Next confirm that this site comes up okay and you don't get an object error
https://lm.licenses.adobe.com/
I dont know which operating system you are working on so i am giving you some steps windows and MAC OS:
Windows:
In windows 7 navigate to following location:
/windows/system32/drivers/etc
1. look out for "Hosts" file
2. Open it with notepad
3. Check if you have any entry for Adobe
4. Remove the entries and try again launching any product from CS6
On Windows XP navigate to following location:
\windows\system32\drivers\etc
1. look out for "Hosts" file
2. Open it with notepad
3. Check if you have any entry for Adobe
4. Remove the entries and try again launching any product from CS6
Mac:
1. Please click on "Go" and navigate to /private/etc
2. Open "hosts" file and check out for any entries for Adobe.com
3. Remove the entries and save the file
4. try again launching any product from CS6
Thanks
- Nitin

I cannot update my payment info and therefore cannot get any apps that I want....WHY? I've sat on the phone on 2 different days (literally) and they cannot help me. THe info I have from the bank is exactly the way it is on the NO TUNES account

I spent 2 days waiting and being transferred from dept to dept and they say its the banks fault......I have the info right in front of me and I entered the new infor just like its on the bill. I really and fed up with the fact that apple comes out with a new phone and makes all the others useless with these BIG downloads that use up all of your storage and then it gets to where you can't even get any updates....and now this. All I want is an app that is worth $2.99

Have you tried selecting 'none' on the payment details screen, exiting it, and then tried going back in and re-tried entering the card's details ? If you leave it as 'none' then you should be able to download app updates, and (depending upon your country) you might be able to get iTunes gift cards and use them as your payment method.

I was looking at my friends fb and noticed that she has an app called zoosk so being nosey I clicked on it and pressed save..now it is on the front of my App Store and I am not joining but I cannot remove it and therefore cannot get any apps up....please

How do I get zoosk app off the front of my App Store......I am not a member and do not wish to be but it will not go away and it is stopping me from getting more apps....help

A reset may help. Tap and hold the Home button and the On/Off buttons for approximately 15-20 seconds, until the Apple logo reappears. When the logo appears, release both buttons.
No content is affected by this procedure.

I just updated my iTunes on my Mac and now I cannot get any of my iTune files back on my phone?

So I did some automatic updates on my iTunes on my Mac today. When I synched my phone the new updates were there but my content in no longer on my phone, just my desktop. My content contains a lot of bought materials, but my own CD library as well. How do I get my iTunes content back on my phone???

Go into the control panel, add/remove programs. Uninstall iTUnes, Apple mobile device service, apple application support. Then redownload and reinstall iTunes.
There seems to be a glitch with the update where it doesn't seem to get everything updated so you need to get rid of it all and start fresh. This is just the programs, it won't affect your data. (as in when I did it it didn't touch my iTunes library)

I cannot play any videos on itunes. music videos, podcast videos, movies... nothing.. it says "not responding" HELP

when i try to play a video from my library... or watch a movie or a podcast... itunes stops working!! help.... and this happened right after i updated itunes!

Just in case, let's try the following user tip (although it's a higher percentage play with an "iTunes has stopped working" message under these circumstances):
iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows

I have a 3rd generation iPod and I cannot download or install any new apps. This started a few weeks ago. I have plenty of space, it's very frustrating not to be able to get any apps! Please help?

Please help, I cannot get any apps free or bought, I am able to update just fine and, I can use the apps I already have with no problem. But to be able to install an app. ie, new game recommended by app I already own, is impossible. A few weeks now I have been unable to get any new apps. Why is this occuring and can there be something I can do to fox this without upgrading to 4.0.

Try resetting the device.
Hold the On/Off Sleep/Wake button and the Home button down at the same time for at least ten seconds, until the Apple logo appears.

Can't get any sound on ITunes

I cannot get any sound on ITunes (on Windows Vista). I do get sound in YouTube etc. I have re-installed ITunes and run diagnostics - which come out fine. Any suggestions?

Just a guess, but have you checked ALL the volume sliders in your Sound Properties. It's possible one of them, like the WAV slider for instance, might be turned down for some reason.

HT2534 Yes my itunes account was disable because i got charged for unathorized purchases and due to that fact i cannot download any apps or get my music from icloud because my account is disable can you help me please,?

Yes my itunes account was disable because i got charged for unathorized purchases and due to that fact i cannot download any apps or get my music from icloud because my account is disable can you help me please,?

Try contacting the iTunes Store: http://www.apple.com/support/itunes/contact/

I re started my computer and re intalled itunes. all my music is on my iphone and i cannot get it back on itunes. when i try to sync it tells me i am going to loose all my music. i really don't wont to go through all my CD's again so can any one help

i re started my computer and re intalled itunes. all my music is on my iphone and i cannot get it back on itunes. when i try to sync it tells me i am going to loose all my music. i really don't wont to go through all my CD's again so can any one help

See Empty/corrupt library after upgrade/crash or
Recover your iTunes library from your iPod or iOS device.
tt2

HT2693 cannot connect to itunes store. will not let me get any apps?

When I press the app store icon it comes back with "cannot connect to itunes store"
I am unable to get any apps.

Do you have a data connection? In other words do you have 3G, E, or the wireless symbol next to the bars and telco name?

I cannot download any apps on my Iphone. It keeps telling me to go to Itune store and change my billing informationa and I have done this and it stiil says the same thing and won't let me download any apps.

I cannot downlaod any apps on my IPhone. It keeps telling me to go to the ITune store and change my billing information and I have done that and it still won't let me download apps.

This may not be the exact message that you are getting, but the reasons explained in here might be why you are getting this message. Take a look.
http://support.apple.com/kb/ts1646

I did not authorize 2 in app purchases and because my credit card is at its limit, and i dont know how to reverse the in app purchases, i cannot update any app or do just about anything in the appstore or itunes store. I paid for apps, i demand my updates

I did not authorize 2 in app purchases and because my credit card is at its limit, and i dont know how to reverse the in app purchases, i cannot update any app or do just about anything in the appstore or itunes store. I dont care if i owe apple's itunes appstore a few dollars over 2 in app purchases i never meant to download in fact the whole app itself i wanted to delete...but out of the hundreds (maybe lower thousands) fof dollars in music and apps and whatever else, that i rightfully purchased over the passed couple of years....should *NOT* have the upgrades and/or previous purchased songs withheld from me over $3 in accidently purchased add ons through an existing app i deleted an disliked anyway

Same thing happened to me with my peruvian credit card in the peruvian app store, I want to buy an app, but it says that my credit card is "not supported in the Peruvian app store"

HT4352 I cannot get any sound on my iPad when home sharing, yet do have sound when playing iTunes that I have loaded, please help?

I cannot get any sound on my iPad when using the remote app for home sharing, yet do have sound when I play iTunes that I have loaded on my iPad, please help?

You were on the right track. You got the connect to iTunes screen and you ended to use iTujes to restore your iPad. Try recovery mode again.
Recovery Mode Instructions
Disconnect the USB cable from the iPad, but leave the other end of the cable connected to your computer's USB port.
Turn off iPad: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for iPad to turn off.
If you cannot turn off iPad using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the iPad turns off, release the Sleep/Wake and Home buttons.
While pressing and holding the Home button, reconnect the USB cable to iPad. When you reconnect the USB cable, iPad should power on.
Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears you can release the Home button.
If necessary, open iTunes. You should see the recovery mode alert that iTunes has detected an iPad in recovery mode.
Use iTunes to restore iPad.

I cannot get any apps or Itune music

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