I cannot get anything off the App Store because it says cannot connect to iTunes?

It won't let me download off the App Store?

use this: http://support.apple.com/kb/TS1368

Similar Messages

  • Hello, I cannot download anything from the APP Store, I get a message that I have to switch to the "Peruvian store"' Not from the UK Store. How do I switch?

    Hello, I cannot buy anything from the APP Store, somehow it has "changed"to the UK Store, and it gives me a message that I have to "switch" to the Peruvian Store.
    How do I switch?

    Switching an iTunes Store account to a different country
    http://www.ilounge.com/index.php/articles/comments/switching-an-itunes-store-acc ount-to-a-different-country/
     Cheers, Tom

  • Cant buy anything off the app store and lost all my apps after update

    Hello, im having a problem with my iphone 4, i couldnt buy anything off the App store so i decided it would fix my problem. i was wrong there it only caused more problems after the update. i lost all my apps and i still have the same problem with my app store.
    I can open the app store but whenever i try to touch the (Free) button nothing happens, also when ever i go to the category section it shows me a bunch of random apps and i cant go back to pick a different category. please help!

    I bet you still have your apps on your computer. Sync the apps onto your phone from there. If they arent on your computer, download them on.

  • I cannot turn on automatically download in my settings. I cannot download anything from the app store...once I sign in it says downloading but them goes back like I never signed in

    I cannot turn on automatically download in my settings. I cannot download anything from the app store...once I sign in it says downloading but them goes back like I never signed in what do I do ?

    Welcome to the Apple Support Communities,
    I had a similar issue and it was an easy fix for me. First you need to log out of your account completely in the Mac App Store. Quit the application. Re-open the Mac App Store. Click log-in, enter your Apple-ID and password. Now when the screen pops-up that has all of your billing/credit card information on it DO NOT select done. Instead select View my Account, then select View hidden purchases. There you should be able to find iPhoto. Hope this helps if not let me know. I'm still searching solutions for you.
    Connor

  • TS1717 What does mzcommerce.credit balance mean? I can`t buy anything on the app store because I get this message?   Read more: What does mzcommerce.credit balance error mean on itouch? - Getting this message while trying to download apps all of the sudde

    What does mzcommerce.credit balance mean? I can`t buy anything on the app store because I get this message?
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    i just received the same error.. checked everything in my account and cant find anything wrong.. i have also been getting some weird imap.gmail server not found i looked through all the boards and nothing is working.. i just recently upgraded to ios 5 and thats when the issues started

  • I have an old iPhone 3 gs. with ios 3.1.3. how can i update it to at least an ios 5 because it will not let me get games on the app store because the ios is so low.

    I have an old iPhone 3 gs. with ios 3.1.3. how can i update it to at least an ios 5 because it will not let me get games on the app store because the ios is so low.

    Update it from iTunes on a computer as described at the bottom of this article; there isn't a Software Update option in General on iOS versions prior to 5.0. It can only be updated directly to the newest iOS release supported by the device’s hardware, which is iOS 6.1.6 for an iPhone 3GS.
    (108471)

  • My 4th generation iPod Touch won't let me get on to the App Store. When I log on to iTunes, an alert pops up that says the certificate for the server is invalid, and that it may be a server pretending to be iTunes. What should I do?

    My iPod won't let me on to the App Store, and whenever I go on to ITunes, an alert pops up that the certificate for the server is invalid, and that I may be connecting to a server that is only pretending to be iTunes.apple.com and my personal info may be at risk. I downloaded an emulator yesterday from coolroms.com but deleted the app this afternoon. I cleared my safari search data, my cookies and data, and web inspector, which still didn't work. I then proceeded to reset my iPod and then download the newest version of IOS 6.1.5 but yet still am having problems. Also to the App Store and iTunes, several other apps aren't working. Any help here?

    Also, when I go on to safari, another alert pops up that safari cannot verify the identity of the website, anything that I type in to as common as google.com. It gives me 3 options to either cancel, look at details, and continue. I've looked at the details of the website of Google and it is legitimate the site. Any help?

  • HT204266 iPad works except I cannot access anything at the App Store (Also I have 'no service' in the top left corner that will not change even if I switch the airplane mode on/off)

    Recently, my iPad has stopped allowing any functions to be performed in the App Store. I can access but cannot update or acquire any apps.
    The rest of the iPad appears to be working other than the 'no service' in the topleft corner. I tried to change that by switching the airplane mode on/off with no luck.

    Hi wiremaker,
    If you are having issues accessing the App Store, possibly due to the No Service issue, you may find the following articles helpful (the second is aimed at iPhones, but should also apply to cellular iPads):
    Apple Support: Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    iPhone: Troubleshooting No Service
    http://support.apple.com/kb/ts4429
    Regards,
    - Brenden

  • Ipod version 2.1.1 is not updating and i cannot purchase anything from the app store

    Ipod version 2.1.1 (5f138) is not updating on itunes. Cannot purshase any app on the app store.

    The Complete Guide to Using the iTunes Store
    http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    This works for some users. Not sure why.
    Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
     Cheers, Tom

  • Why can't I get anything in the app store?

    Everytime I open up the app store It won't let me touch the free button n won't let me get apps

    This is a bug experienced by quite a few users lately that I'm sure Apple is aware of and working on. I have never had this problem, so I can't speak for myself, but I would try a reset. Hold the home and power buttons at the same time until the Apple boot logo appears. No data will be lost.

  • I cannot download anything from the app store or itunes on my Iphone 4s

    Everytime I go to download something from the app store or buy something from itunes I put my password in and then it will never install anything. My password is correct. Help!

    Anything* >.<

  • Cannot purchase anything on the app store

    No one answered my last question, and I am extremely frustrated as the issues I'm having are for pointless reasons.
    I uploaded two iTunes/App store gift cards today, worth 30 dollars.
    I have been using the device I uploaded them on for nearly 2 years.
    I received a pop-up saying I was accessing the store through a new device (I wasn't).
    I needed to "verify" my account through security questions. I was unable to do so, (I shouldn't have had to, I was using the same device as always...), so I attempted reset the questions. After I did, and pressed "save" in the reset questions screen, the page just sat there loading till safari said that "this page could not be reached because safari could not reach xxxexamplexxx.apple.com"
    So, I tried purchasing what I wanted to purchase again. Now, instead of asking for verification questions, the app store takes me to this dead link:
    https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/wa/SignInToResetQnA?l ocalang=en_ca
    It will sit there, not loading, for 10 minutes, and eventually the "this page could not be reached because safari could not reach xxxexamplexxx.apple.com" screen shows up on Safari after about 10 minutes.
    This all could have been avoided had I just simply been allowed to use what I uploaded, straightforward.

    the app store takes me to this dead link
    It's not a dead link. Your Internet connection isn't working properly. Restart the router and the broadband device, if they're separate. If there's no change, see below.
    Please read this whole message before doing anything.
    This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
    The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
    Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
    Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
    The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    Test while in safe mode. Same problem?
    After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of the test.

  • I cannot purchase anything from the App store using my Itunes voucher due to forgetting answers to security questions.. help?!

    I have been unable to purchase apps from the app store as i have forgotten the answers to security questions, please help!

    http://support.apple.com/kb/HT5665

  • TS1702 I forgot my security questions and I can't purchase anything off the app store

    I was trying to purchase pages the app and it asked me for my password so I put it then it said enter your answers for the security questions I couldn't remember them.  So now I can't purchase apps help!!!!???

    Are you certain you already answered them in the past? Or is it asking you for the first time?
    If it's the latter then simply answer the questions. Remember your answers.
    If it's the former, and you don't remember your answers:
    Go to https://appleid.apple.com
    Click the blue "Manage Your Apple ID" button
    Sign in with your Apple ID and password
    Choose "Password and Security" from the left column
    Choose "Reset your security information"
    Confirm your identity by answering your existing security questions, if required (see below).
    You may then choose new questions or change your existing answers. I recommend the option to create your own custom security question, since most of the other options are inane.
    Important: On that page you may enter a "Rescue Email Address". That's important to have in the event you are unable to answer your existing questions in the future. If you forget the answers to your security questions, and without a "Rescue Email Address" your only recourse will be to contact iTunes Support via email. That will entail a couple of days of back-and-forth correspondence so that Apple can confirm you are really you.
    Apple gets thousands of such emails every day so be patient.
    If you haven't yet entered a "Rescue Email Address" do it now!

  • Why did 4Chan Elite get taken off the App Store?

    This really irks me. I read that it was taken down because of "innapropriate user generated content". If you take down 4Chan Elite because of user content, you may as well take down Safari too. The app is clearly marked 17+. I want to know why it was taken down and if there will be a time when it will be put back up.
    Thank you for your time.

    Ten days and still no reply. Thanks, Apple. It's companies like you and EA that make me think you guys are only in it for the money. I payed $2.99 for this dn app and no refund. But it doesn't matter anymore because I jailbroke my iPod and got the app back. Looks like you lost a customer.

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