I cannot get back into my eprint account.

I cannot get back into my eprint account. It will not recognize my password and when I click on "Can't Remember Password" and go to the page where I need to enter my account email address it will not recognize it. It's the same email address that appears in the window of my new 8600. I run Windows XP. Any idea of how I can get back into my account?

Hello Edelmann,
You may want to try some of the steps I mentioned in another thread for someone with a similar issue:
http://h30434.www3.hp.com/t5/ePrint-Print-Apps-Mobile/eprint-not-working-login-to-eprintcenter-not-w...
Hope this helps.
If I have solved your issue, please feel free to provide kudos and make sure you mark this thread as solution provided!
Although I work for HP, my posts and replies are my own opinion and not those of HP.

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