I cannot get downloaded new version of firefox to work.

I downloaded the new version of Firefox for my mac but it never prompts me to slide into the Applications Folder and therefore does not allow me use it.
When I open up gmail in Firefox, it tells me my firefox version is no longer supported but after I download new version, it never registers that it is upgraded.

Firefox 4 requires at least OS X 10.5 and an Intel Mac.
* http://www.mozilla.com/firefox/4.0/system-requirements/
For Mac OS X 10.4.11 or Mac OS X 10.5.8 you can look at:
* http://www.floodgap.com/software/tenfourfox/
Firefox 3.6.x can be found here:
* http://www.mozilla.com/en-US/firefox/all-older.html

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Trying 2 download new version of Firefox and after being prompted 2 drag Firefox icon into Applications folder, get message that task can't b completed bc Firefox is in use, but only use am making of Firefox is 2 have it open 2 download new version

Trying 2 download new version of Firefox and after being prompted 2 drag Firefox icon into Applications folder, get message that task can't b completed bc Firefox is in use, but only use am making of Firefox is 2 have it open 2 download new version

If there are problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.
Download a new copy of the Firefox program and save the disk image (dmg) file to the desktop
* Firefox 7.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Trash the current Firefox application to do a clean (re-)install
* Install the new version that you have downloaded
Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data if you uninstall and (re)install Firefox.
* http://kb.mozillazine.org/Profile_folder_-_Firefox

Downloaded new version of Firefox and now when I do a search I don't see any text of my results, just the heading.

Downloaded new version of Firefox 3.6.12. When I do a search the results on the screen use to have a heading and then a small description for each result. Now all that comes up is the heading. How can I get it back to the way it was?

I have the shortcuts on my browser to the sites that I go to frequently. It's when I press those buttons (which have always worked before and I checked their URLs) it takes me to the Yahoo Page not Found page. But then when I click the shortcut button again, it usually works.

After downloading new version of Firefox 4 I am unable to use touch pad for scrolling. I have tried installing and uninstalling the new version but this problem has always been occuring.

after downloading new version of Firefox 4 I am unable to use touch pad for scrolling. I have tried installing and uninstalling the new version but this problem has always been occuring. I do not know how to fix this problem so I always return to the old version.

If you have problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.
Download a new copy of the Firefox program and save the DMG file to the desktop
* Firefox 5.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Trash the current Firefox application to do a clean (re-)install
* Install the new version that you have downloaded
Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.
* http://kb.mozillazine.org/Profile_folder_-_Firefox

I constantly get the message "uninstal set javascript application since downloading new version of Firefox today - how do I get rid of this

I downloaded the new version of Firefox today and ended up with the error box or message -javascript application - uninstall set. I cannot get rid of it and it appears with every key stroke. It's on everything I use on Firefox.

Start Firefox in [[Safe Mode]] to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Appearance/Themes).
* Don't make any changes on the Safe mode start window.
See:
* [[Troubleshooting extensions and themes]]

Downloaded new version of Firefox, unplugged Java 6.26 I WANT IT BACK NOW

I downloaded the new version of Firefox and this 'unplugged' Java 6.26, I WANT THIS VERSION OF JAVA BACK WORKING WITH FIREFOX OR I WILL DEFAULT TO INTERNET EXPLORER ...How do I get it back. CANNOT LOG ON WITH FIREFOX TO A IMPORTANT APPLICATION NOW..

The Google Toolbar and other extensions for Firefox include a list of compatible Firefox versions. Currently, the Google Toolbar only goes up to Firefox 4. However, people have tested and it actually works on Firefox 5, so there are two workarounds:
(1) Edit a file to revise the range of compatible versions
(2) Install an add-on that lets you ignore the range of compatible versions
This thread has info on both approaches: [https://support.mozilla.com/en-US/questions/837142 google toolbar does not work with firefox 5.0. why not! | Firefox Support Forum | Firefox Help].

I downloaded new version but firefox still says I need to update - why, and if there's an "install" step I'm missing why are there no instructions on how to do so???

Why does Firefox insist that I'm still using version 3.whatever when I have faithfully downloaded new versions when it tells me to do so -- most recently version 8.whatever (today). If "downloading" isn't enough and there's also an "install" step, I have yet to find anywhere in the Firefox that tells me how to do so. I have restarted my computer, but that doesn't seem to make any difference. It still tells me I'm using an outdated version that soon will not be supported.

What you are seeing sounds like the "advertised update" from Firefox 3.6 versions to Firefox 8.0.1 that started on 2011-12-01. See --> https://wiki.mozilla.org/Releases/Firefox_3.6_MU
This is the same as has occurred when prior versions were nearing their end-of-life. Support for Firefox 3.6 versions is likely to end in the first quarter of 2012.
There are changes in the interface from Firefox 3.6 to Firefox 4 and newer versions. See --> https://support.mozilla.com/en-US/kb/common-questions-after-updating-firefox
The new Firefox version can be made to closely resemble the 3.6 Firefox interface.
#See --> http://www.computertechtips.net/64/make-firefox-4-look-like-ff-3-6/
#See --> http://blog.fligtar.com/2011/01/16/how-to-customize-firefox-4s-ui/
#See --> '''''Firefox 3 Theme for Firefox 4''''': https://addons.mozilla.org/en-US/firefox/addon/firefox-3-theme-for-firefox/
#*Add color home, back/forward and other buttons (like Firefox 3) to the Navigation Toolbar in place of the gray buttons in Firefox 4
#*See: http://ffaddons.game-point.net/ff3ff4/
#Also see --> http://support.mozilla.com/en-US/kb/How+to+customize+the+toolbar
The only currently supported versions are 3.6.24 and 8.0.1. Firefox 9.0 will be released on or about 2011-12-20 and will completely replace Firefox 8.0.1; an update to Firefox 3.6.25 from Firefox 3.6.24 will likely occur around that same time to correct any new security/stability issues found in Firefox 3.6.24.
'''If this reply solves your problem, please click "Solved It" next to this reply when <u>signed-in</u> to the forum.'''

When I downloaded new version of firefox, the feature where when I open a new tab a page loads that contains mini-windows containing my most visited sites. where is this feature now!?

So with the new version of firefox I lost the feature where, whenever I opened a new tab, instead of a blank tab page, a page would appear that contained mini-windows containing pics of all my most often used websites. I could then simply click on one of maybe six windows to go directly to my most used sites. What happened to this? I really, really, really miss this feature. How can I get it back?

The Google Toolbar and other extensions for Firefox include a list of compatible Firefox versions. Currently, the Google Toolbar only goes up to Firefox 4. However, people have tested and it actually works on Firefox 5, so there are two workarounds:
(1) Edit a file to revise the range of compatible versions
(2) Install an add-on that lets you ignore the range of compatible versions
This thread has info on both approaches: [https://support.mozilla.com/en-US/questions/837142 google toolbar does not work with firefox 5.0. why not! | Firefox Support Forum | Firefox Help].

When I try to move the new firefox icon into my OSX applications folder I get a message telling me I don't have permission. How can I get the new version of Firefox into my applications folder?

I downloaded the new version of firefox for Mac OSX.
I dragged the firefox icon over my applications folder.
A message window asked if I wanted to replace an older version of the application. I clicked "yes".
Another message window popped up and said I did not have permission.
What now?

If you have problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.
Download a new copy of the Firefox program and save the DMG file to the desktop
* Firefox 4.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Firefox 3.6.x: http://www.mozilla.com/en-US/firefox/all-older.html
* Trash the current Firefox application to do a clean (re-)install
* Install the new version that you have downloaded
Your profile data is stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder], so you won't lose your bookmarks and other personal data.

Downloaded new version of Firefox for mac, it won't let me install, says I don't have sufficient privaledges - I have all the privaleges!

Have firefox 3.5.3
I am trying to install the new version of Firefox.
the error message says I do not have sufficient privileges for some of the items.
I am the admin user on this machine.
Any ideas?

* Download a new copy of the Firefox program: http://www.mozilla.com/firefox/all.html
* Trash the current Firefox application to do a clean (re-)install.
* Install the new version that you have downloaded.
Your profile data is stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder], so you won't lose your bookmarks and other personal data.

Unable to download new version of firefox

Every time i download the new version of firefox, it says the file is corrupted, i've removed the previous version, deleted the old program file & also saves the file rather than running it from the site & it stll says the file is corrupt, any idears?

Some AV programs have been known to corrupt the Firefox setup file. Temporarily disable your anti-virus application only long enough to download Firefox. Some AV programs have been known to corrupt the Firefox setup file.

HT1923 I could not update the new version of itunes. I uninstalled the previous version, but I cannot get the new version to update on my windows 7 i5 pc..any solutions? thanks

I could not update the new version of itunes 11.1.4.
It told me to uninstall the old version, but I cannot install the new version.
Any help?/ solutions?
Thank you

Hello jasopz,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/ht1926
Best of luck,
Mario

Cannot download newer version of Firefox. When I drag the icon over the folder it says "Cannot upgrade. You do not have sufficient privileges for some of the items."

Everything seems to go as planned according to the steps on the screen except for the last one dragging the icon over the file folder.

Download the new version you want with other browsers like IE (Windows), Safari (Mac) and remove the last version. Then install the package you downloaded.
Here you can download version 6.0: [http://www.mozilla.org/en-US/firefox/all.html Download]
Also for older versions: [ftp://ftp.mozilla.org/pub/firefox/releases/ Here].

Firefox won't open,downloaded new version, still won't work

Firefox will not open,I get a message saying it's crashed and would I like to report the problem, I have,several times. These are the details in the crash report..Add-ons: {3f963a5b-e555-4543-90e2-c3908898db71}:9.0.0.845,avg@igeared:4.504.019.002,{ACAA314B-EEBA-48e4-AD47-84E31C44796C}:1.0.1,{872b5b88-9db5-4310-bdd0-ac189557e5f5}:2.7.0.14,{3112ca9c-de6d-4884-a869-9855de68056c}:7.1.20100830W,{CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA}:6.0.05,{CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA}:6.0.03,{CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA}:6.0.07,{CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA}:6.0.11,{CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA}:6.0.15,{CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA}:6.0.17,[email protected]:1.0,{20a82645-c095-46ed-80e3-08825760534b}:1.1,{C2DCA7EB-22D2-4FD2-86A9-F99FCC8122BB}:2.2.9,{ABDE892B-13A8-4d1b-88E6-365A6E755758}:1.1.3,{972ce4c6-7e08-4474-a285-3208198ce6fd}:3.6.10
BuildID: 20100914125854
CrashTime: 1285419016
EMCheckCompatibility: true
Email: ******@*****.***
FramePoisonBase: 00000000f0de0000
FramePoisonSize: 65536
InstallTime: 1285418914
ProductName: Firefox
ReleaseChannel: release
SecondsSinceLastCrash: 412
StartupTime: 1285419006
Theme: classic/1.0
Throttleable: 1
URL: http://www.mozilla.com/en-US/firefox/3.6.10/whatsnew/
Vendor: Mozilla
Version: 3.6.10
On trying to install a new version,I got this message.. Firefox could not install this item because "install.rdf" (provided by the item) is not well-formed or does not exist. Please contact the author about this problem.

You can uninstall and remove the Java Console extensions and disable the Java Quick Starter extension.
You do not need them to run Java applets.
See :
*http://kb.mozillazine.org/Java#Multiple_Java_Console_extensions
*http://www.java.com/en/download/help/quickstarter.xml - What is Java Quick Starter (JQS)? What is the benefit of running JQS? - 6.0
See also:
* http://kb.mozillazine.org/Firefox_crashes
* [[Firefox crashes]]

Upgrading from FF 3.0.5 on Intel Duo Macbook (OS 10.5.8). Cannot drag downloaded new version into applications folder. Missing some "privileges."

Currently using FF 3.0.5. Trying to upgrade to current version.
Running Mac bok Pro OS 10.5.8 (Intel Duo).
Downloads fine. But whn dragging to Appl folder get message "Missing some privileges."

* Download a new copy of the Firefox program: http://www.mozilla.com/firefox/all.html
* Trash the current Firefox application to do a clean (re)install.
* Install the new version that you have downloaded.
Your profile data is stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder], so you won't lose your bookmarks and other personal data.

I cannot get downloaded new version of firefox to work.

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