I cannot get email and the message says the device is not connected to the server
I cannot get email and the message says the device is not connected to the server. How can I resolve this issue?
Hey there Chen_erping,
Thank you for asking your question! It sounds like you are unable to send or recieve email from the account you setup in the Mail app on your iPad. I want to recommend the troubleshooting steps outlined in the following article:
iOS: Troubleshooting Mail
http://support.apple.com/kb/ts3899
Log in to your email provider's website to ensure that the account is active and the password is correct.
Restart your iOS device.
Delete the affected email account from your device.
Tap Settings > Mail, Contacts, Calendars.
Choose the affected email account, then tap Delete Account.
Add your account again.
Thank you for using Apple Support Communities.
Cheers,
Sterling
Similar Messages
-
When installing HP 3054 wireless printer continue to get a message saying my mac is not connected to the network, but it is....What do i try?
looks like this is your network connection settings problem, you'd better only keep one network adaptor online and linked, if you do not understand how to setup windows routing, this is completely not firefox problem. buddy. wish you goodluck.
-
It downloaded fine, but when I attempt to install it won't verify, saying that I am not connected to the internet when I know that I am! Tried on several wifi connections while plugged into power source. Any advice is appreciated!
Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are drooping internet connection)
• Launch Settings app
• Tap on Wi-Fi
• Tap on the blue arrow of the Wi-Fi network that you connect to from the list
• In the window that opens, tap on the Renew Lease button
6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
~~~~~~~~~~~~~~~~~~~~~~~~~
Fix WiFi Issue for iOS 7
http://ipadnerds.com/fix-wifi-issue-ios-7/
iOS 6 Wifi Problems/Fixes
Wi-Fi Fix for iOS 6
https://discussions.apple.com/thread/4823738?tstart=240
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
iPad: Issues connecting to Wi-Fi networks
http://support.apple.com/kb/ts3304
How to Boost Your Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.h Mt
Troubleshooting a Weak Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Sig nal.htm
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
10 Ways to Boost Your Wireless Signal
http://www.pcmag.com/article2/0,2817,2372811,00.asp
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
Some Wi-Fi losses may stem from a problematic interaction between Wi-Fi and cellular data connections. Numerous users have found that turning off Cellular Data in Settings gets their Wi-Fi working again.
You may have many apps open which can possibly cause the slowdown and possibly the loss of wifi. In iOS 4-6 double tap your Home button & at the bottom of the screen you will see the icons of all open apps. Close those you are not using by pressing on an icon until all icons wiggle - then tap the minus sign. For iOS 7 users, there’s an easy way to see which apps are open in order to close them. By double-tapping the home button on your iPhone or iPad, the new multitasking feature in iOS 7 shows full page previews of all your open apps. Simply scroll horizontally to see all your apps, and close the apps with a simple flick towards the top of the screen.
Wi-Fi or Bluetooth settings grayed out or dim
http://support.apple.com/kb/TS1559
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
Cheers, Tom -
The message i get is the following:
Windows could not connect to the Group policy client service. This problem prevents limited users from logging on to the system As and administrative user you can review the system event log for details why the service didn't respond.
This happens after restarting my laptop. It takes longer than usual and once it has booted up and loaded Windows Vista, I get the message on the right bottom corner as a window popping up.
I can still use my computer but a lot of my user account settings are not there.
I fixed it temporarily by rebooting using the option: boot up using my last successful configuration. Bu once I restart again the same thing happens.
How can i fix it?
Thanks.Hi,
Please try the solutions on the following threads:
http://social.answers.microsoft.com/Forums/en/vistasecurity/thread/bbfe3246-0ceb-4899-bfba-7a98e642c009
http://social.technet.microsoft.com/Forums/en/winserverGP/thread/5de9f483-ff69-4fac-ac3f-601a62cc78d1
If the problem continues, please let us know if the computer is in a domain environment.
Regards,
Bruce -
After I select to install Windows Support Software on a USB external drive for Windows 7 the computer says I'm not connected to the internet. Obviously I am or I would'nt be typing this message.
See here for Connection Issues
http://support.apple.com/kb/TS1379
From Here
http://www.apple.com/support/itunes/troubleshooting/ -
For some reason when I open iTunes, and try to access the itunes store, help, my account, or anything else I get a message saying that I'm not connected to the internet, even when I know that I am. What's wrong?
Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US -
after i update the iphone 4s to ios 6.1.1 my i phone stop responding and a message appear tell to connect to i tune i did all the solution and put my iphone in dfu mode and nothing happen my i phone is gone no solution and a message appear tells that can not connect to update server but my ipad work at the same pc the problem in the i phone, plz some help
Was thje TM backup 10.6 also?
I never use TM for Backups, far better less painful backup methods, but...
Have you looked through Pondini's extensive TM help site?
http://Pondini.org/TM/FAQ.html
http://pondini.org/TM/Troubleshooting.html
Can't imagine something not being covered there. -
How do I fix the compatibility issue between my iPhone 4S with iOS 7 and my Pioneer car stereo? There was no problem with iOS 6, but now I get a message saying "this device is not compatible" and so I can't use Netflix for example. How do I fix it?
This is a typical response from the manufacturer. Did you try the fix that Lawrence mentioned. When Apple or any other phone manufacturer update phone software, they have the latest Bluetooth installed. It is usually the problem with the radio manufacturer that they devices are using the older Bluetooth protocols. You can try this support document http://support.apple.com/kb/TS3581 and see if anything there helps, but generally it requires the radio manufacturer to update their firmware.
-
I bought a new computer and I cannot transfer my library to this new one. The message says that I'm not allowed to sync with two computers??? How can I delete the previous one from my account???
You cannot transfer from the iPhone to the computer.
You must move the contents of your old computer to the new one directly.
Use an external hard drive perhaps or restore your old computer backup to your new computer.
The iPhone is not the source of your data, that is the computer, the iPhone is only a slave device to iTunes. -
I tried to restore a backup from a 32 Gig iPhone 4s (That seemed successful) to a 32 Gig iphone 5C and get the message "backup was corrupt or not compatible with the iphone that is being restored" Can anyone assist?
I have the same issue and I KNOW my backup IS good. What happen is when you try to restore your phone apple says something like can I check for new updates and if you choose no, it just takes you back to the restore screen and a loop from then on. If you dont update from you phone then when you back up you will have the 5.0.1 back up and then when you update to 5.1.1 and then try to restore the backup from 5.0.1 it say it EITHER corrupt or incompatible.. It is incompatible and its hard as **** to restore back to 5.0.1. I followed the restore to a T and still getting errors. I lost all text history and have to reset up email. All just because I wanted a 1.2 Gigs of "other" space back.
-
How do I get email and text message notifications when my phone is locked?
How do I get email and text message banner notifications on my iphone when the phone is locked? When I had iOS 6 I could get notifications with sound and banner. Now that I have iOS7 I can't see notificaitons when the phone is locked.
See if this support document about Notifications helps. http://support.apple.com/kb/HT3576
-
I keep getting an error message saying "There was a problem connecting to the server. URLs with the type "file:" are not supported" Can someone help me locate and get rid of this error.
Open the Time Machine pane in System Preferences. If it shows that Time Machine is ON, click the padlock icon in the lower left corner, if necessary, to unlock it. Scroll to the bottom of the list of backup drives and click Add or Remove Backup Disk. Remove all the disks, then add them back. Quit System Preferences. Test.
-
My Mac suddenly started getting a pop up message saying "There was a problem conecting to the server. URLs with the type "file" are not supported." My internet is working fine,no problem connecting. I just keep getting this message which I click off and continue working.
Open the Time Machine pane in System Preferences. If it shows that Time Machine is ON, click the padlock icon in the lower left corner, if necessary, to unlock it. Scroll to the bottom of the list of backup drives and click Add or Remove Backup Disk. Remove all the disks, then add them back. Quit System Preferences. Test.
-
When i try to update/download any app i get a message saying your account is not valid on the indian store go to usa store, can anyone help fix this prob of switching stores. Thnx
Change to UK App Store
1. Tap "Settings"
2. Tap "iTunes & App Stores"
3.Tap "View Apple ID"
4. Enter your user name and password.
5. Tap "Country/Region."
6. Tap "Change Country/Region"
7. Select the region where you are located.
8. Tap "Done". -
My ipad wont turn on it stops at the apple logo and i get little white wording that says this device is not using requires_boot_connect_on_reset. Not sure what is going on. also says appleBCMWLANBusInterfaceHTSIC reset chip
Try the following:
1. Reset
Hold the Sleep and Home button down until you see the Apple logo
2. Restore:
http://support.apple.com/kb/HT1414
3. Recovery:
http://support.apple.com/kb/HT1808
Maybe you are looking for
-
I working now for a while with obi apps in combination with as source Ebs R12. I'm at the stage to use a other source. I want to ask you if my 'thinking' about the universal adapter are right. For every source who has no adapter embedded, you can use
-
If I open the bookmark's sidebar it's empty. If I use the Menu Bar, the bookmarks are all there. I tried importing them from Internet Explorer but they still do not show up on the sidebar. I also tried restoring but they still don't show in the sideb
-
User exit asking for access key in CMOD
Hi Experts, I am trying to write source code for an user exit in CMOD by creating a project and assigning enhancement to it. When i click on user exit and press change it asks for access key . Can you please tell me if there is any other way to write
-
Reporting: Change Color on Prompt fields
I need to know if we can change color options for prompt fields? Thanks, Rick
-
when i run my applet in the bronswer i get the folowing error: Exception occurred during event dispatching: java.security.AccessControlException: access denied (java.lang.RuntimePermission modifyThreadGroup) at java.security.AccessControlContext