I cannot get into the iTunes store. I keep getting error message 0x80092013

I have spent hours trying to get into the iTunes store without success. Error message 0X80092013 keeps appearing. Someone has suggested maybe a driver is missing. Please help if you can. (I can get into the store using my laptop. I cannot get into it from my desktop.) I'm using Windows Vista.

many thanks.
I am in my iTunes application and when I press the link to connect to the iTunes Store, it starts churning, and churning, but never connects. It has churned for hours and when I finally click the "X" to close it, I get error code 11222.
I'd try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)

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I cannot connect to the iTunes Store. I receive Error Code -1202. This problem began yesterday. I have been successfully connecting to the store for months on this PC. I am running Windows 7 and the Windows Security Center. Thanks for any help

TS1368 I cannot connect to the iTunes Store. I receive Error Code -1202. This problem began yesterday. I have been successfully connecting to the store for months on this PC. I am running Windows 7 and the Windows Security Center. Thanks for any help.

Hello alankilner,
And welcome to Apple Discussions!
Using Proxy: Yes
Try temporarily disabling this setting by following the steps outlined in this Apple support document.
http://support.apple.com/kb/TS1490
B-rock

I can't connect to itunes store the alert error says "itunes could not connect to the itunes store. An unknown error occurred (0x80092013)"

i can't connect to itunes store the alert error says "itunes could not connect to the itunes store. An unknown error occurred (0x80092013)"

Hi all,
I have the same problem with my Windows 8.1 laptop and my guess is that since I changed my Internet Provider who now delivers IPv6 addresses the problem occurs. A frieend who has a different provider does not have the problem in his home, but when he tries using iTunes at my home with my network he gets the same problem.
I have already solved a previous problem with Outlook 2003 not being able to receive emails from my wifes GMail account although everything else worked fine. The solution here was to enter the IPv4 address of Google POP-Server in the hosts file, overriding the IPv6 address.
Maybe something similar helps with this iTunes error.
If someone knows the hostname of the iTunes Store server, it could be pinged and the IPv4 address could be determined and then entered in the HOSTS file.
I'll continue trying in this direction and will post a solution if I find one.
If someone has the iTunes server name or IPv4 address, please post it.

Help error message - iTunes could not connect to the iTunes Store. An unknown error occurred (0x80092013)

This message keeps coming up everytime I try and log in on iTunes:
iTunes could not connect to the iTunes Store. An unknown error occurred (0x80092013)
I have have looked at my proxy and unclicked the box.
I have enabled iTunes on my firewall.
I have uninstalled it and reinstalled the update.
I'm at a loss, can anyone help me know where I have gone wrong?
Thank-you

If like me you have concluded that this is not a connectivity issue.
In my case it is a problem with Webkit2 and they way it handles SSL certificates.
To test if this is the case install Safari for windows 5.1.7(if not already installed) and try to access a secure site, like facebook or your banking, if you receive a certificate dialog box saying
"Safari can't verify the identity of the website"
If you hit "Continue" and the page loads but does not render correctly ........
Then try using another browser (IE/FF/Chrome) and see if you are able to access the site without prompts and the page renders correctly.
From Safari 4.04 onwards (as well as iTunes) it uses the windows root certificate store, to test uninstall Safari 5.1.7 and go back as far as Safar 3.2.3 (oldapps.com) and then try to access a secure site, if it renders correctly (back then Safari handled it's own certificates) you have the same problem as me
If you also look in the logs for itunes when you're accessing (attempting) the store if you find a reference to webkit2 and certificates that should further help clarify the problem. btw - don't bother with windows root certificate updates if your other browsers work ok

HT3204 when accessing the itunes store it is showing error message not connected to internet. But computer is connected to internet

when accessing the itunes store it is showing error message not connected to internet. But computer is connected to internet. Plz I need help

Naomi Blewit wrote:
Hi,
I am going on iTunes and it is saying that I am not connected to the internet but I am. I was on iTunes last a few days ago. Please help...
iTunes is a program on your computer, it is not "the Internet". The fact that the program runs has no bearing on Internet connectivity.
Maybe if a little more information was supplied, like version of the Operating system on the computer and version of iTunes, then a little more assistance could be provided.

I keep on getting "Cannot connect to the iTunes Store. An unknown error has occurred."(-50). What do i do?

Whenever i try to access the itunes store, it just stays on the page saying loading but never loads and then the error appears. What other ways can i access the itunes store to check my purchases account?

Thankyou for your help !!
i was also wondering, the reason im wanting to access the itunes store is to check my purchasing account because on my account balance ive been overcharged.
I was charged $1.00, but i read that this is for authorisation purposes of my debit cardand that it'll be refunded back to me over a few days. However ive only bought one app which was $1.19, yet i was charged double so $3.38. Do you know whats wrong??
Also how many days does it usually take for the email receipt to be sent to my email and is this email the apple ID email address??

I cannot log into the itunes store

Never had a problem before, now I am unable to access the itunes store. how can I fix this?

Could you walk us through what happens (when you try to access the Store) in some more detail, please?

TS1424 Can't sign into the iTunes store because of "unknown error", but my password and email is correct

That's basically it
I have the right info, but it just says "Unknown Error"
I can sign into the apple website alright, just not the store

i think what i did was instead of clicking the little button that has your email to sign into your account, i instead clicked "redeem" on the iTunes store homepage ((cause i wanted to redeem an itunes gift card)) which asked me to sign in, but that time my details worked?? idk but yeah if you try that it might work!

TS1368 "Cannot connect to the iTunes Store. An unknown error has occurred."

"Cannot connect to the iTunes , & I can't download any thing

I am getting the same in Denton, TX on both my iPad3 and Apple TV.

TS1368 I cannot connect to the iTunes Store. I receive Error Code -1202. This problem began yesterday. I have been successfully connecting to the store for months on this PC. I am running Windows 7 and the Windows Security Center. Thanks for any help

I am unable to connect to the iTunes Store. This issue began yesterday, 3/11/13. I previously have been able to connect to the store successfully on this computer which runs Windows 7 and Security Center since November. I also used the iTunes Store on my previous computer for several years. I am able to connect to the store with my new iPod Touch 5th generation. I did a Google search for Error Code -1202 but did not find any pertinent results. I would greatly appreciate any assistance in troubleshooting this situation. Thank you!

Hello alankilner,
And welcome to Apple Discussions!
Using Proxy: Yes
Try temporarily disabling this setting by following the steps outlined in this Apple support document.
http://support.apple.com/kb/TS1490
B-rock

How can I get into updates in the app store on my ipod touch. I am told that it cannot connect to the itunes store, How can I get into updates in the app store on my ipod touch. I am told that it cannot connect to the itunes store

How can I get into updates in the app store on my ipod touch. I am told that it cannot connect to the itunes store, How can I get into updates in the app store on my ipod touch. I am told that it cannot connect to the itunes store

See thes previous discussions:
App Store Updates (but only Updates)...: Apple Support Communities
Apps suddenly don't update: Apple Support Communities

I can open my iTunes and play my purchased music, but I cannot get into the iTunes store. btw, I just downloaded the new version of iTunes

I downloaded the new version of iTunes, and now, I cannot get into the iTunes Store.

many thanks.
I am in my iTunes application and when I press the link to connect to the iTunes Store, it starts churning, and churning, but never connects. It has churned for hours and when I finally click the "X" to close it, I get error code 11222.
I'd try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)

When i sign into itunes i cannot connect to the itunes store. Get error code 0x80092013

On my home computer, while in itunes, I cannot get into the itunes store. I get error code 0x80092013. I'm running Windows 7 ultimate if that means anything. Internet access is connected and running.

Hello Pwehrer,
We've an article that provides troubleshooting steps which can help restore iTunes' connection to the iTunes Store.
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Cheers,
Allen

I cannot get into the Itunes store. What do I do?

I been trying to log into the Itunes store and it keeps giving me a error code. What do I do?

What error code is that?
Try this,
Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
Now launch your iTunes and see if it is working now.

I get a message that my ipad and iphone cannot connect to the iTunes store. I have tried to sync books to my iPad and iphone and i get the message that I cannot connect to the iTunes store and thus cannot sync a book to my books app. Why?

I get a message that my ipad 2 and iphone 5 cannot connect to the itunes store when I try to sync a book to my book app. Although, when I click "store" both are able to access the itunes store. Why is this? Also I tried to open a book that was synced and a message that I did not have enough memory to load this book popped up--when I know that I have well over 40gb of memory left in my ipad and over 16gb left in my iphone. The message that I cannot connect to the itunes store is strange that it offers no option and I have to hit OK to get out and use my ipad or iphone.

Try logging out of your account on the iPad by tapping on your id in Settings > Store and then log back in and see if it then works.
If that doesn't solve it then what has worked for some people is going into Settings > General > Date & Time and changing the date to a few months (or maybe a year or two) in the future and then re-trying

I cannot get into the iTunes store. I keep getting error message 0x80092013

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