I cannot get into the Itunes store. What do I do?
I been trying to log into the Itunes store and it keeps giving me a error code. What do I do?
What error code is that?
Try this,
Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
Now launch your iTunes and see if it is working now.
Similar Messages
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I downloaded the new version of iTunes, and now, I cannot get into the iTunes Store.
many thanks.
I am in my iTunes application and when I press the link to connect to the iTunes Store, it starts churning, and churning, but never connects. It has churned for hours and when I finally click the "X" to close it, I get error code 11222.
I'd try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.) -
I cannot get into the iTunes store. I keep getting error message 0x80092013
I have spent hours trying to get into the iTunes store without success. Error message 0X80092013 keeps appearing. Someone has suggested maybe a driver is missing. Please help if you can. (I can get into the store using my laptop. I cannot get into it from my desktop.) I'm using Windows Vista.
many thanks.
I am in my iTunes application and when I press the link to connect to the iTunes Store, it starts churning, and churning, but never connects. It has churned for hours and when I finally click the "X" to close it, I get error code 11222.
I'd try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.) -
I need help configuring my computer for the iTunes store. What can I do?
You don't have the iPad connected to the computer with the cable while you are trying to download apps on the iPad do you?
I'm running out of ideas here. Try this, reboot your iPad and then try again. If you are connected to the computer, disconnect the iPad first.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. -
I cannot get into the Itunes store
Im trying to get the ITunes sore and it wont come up on my pc. Have tried downloading Itunes again. Twice
For WinXP SP2 and above, try this,
Close your iTunes,
Go to command Prompt -
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
Now launch your iTunes and see if it is working now. -
Hello, I restored my ipod and now I can't restore my information back on my ipod. I read the manual on how to restore my ipod and I click the ipod under devices but, it won't let me get into the itune store. I keep getting error -9808. What can I do to resolve this problem? Thanks!
Have you seen this Apple support document?
http://support.apple.com/kb/TS2753
B-rock -
I accidentally locked my phone with a passcode, i plugged it in to itunes to restore it but now it wont get into the itunes store on my computer. what do i do?
http://support.apple.com/kb/HT1808
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I getting "Cannot connect to the iTunes Store" what can I do I can't join my acc !? Can you help me plz
Me too ipad 4 ios 7.0.2
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I cannot get into the app store my apple id is not working
i cannot get into the apple store via i tunes would not allow me to sign in
Its possible the App is not available in the Canadian store if the link doesn't work for you.
https://itunes.apple.com/us/app/xfinity-connect/id320788270?mt=8 -
I use to be able to sign in to itunes store just fine but now I cannot get to the itunes store homepage?
Hello,
'''Try Firefox Safe Mode''' to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.
''(If you're not using it, switch to the Default theme.)''
* You can open Firefox 4.0+ in Safe Mode by holding the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
* Or open the Help menu and click on the '''Restart with Add-ons Disabled...''' menu item while Firefox is running.
''Once you get the pop-up, just select "'Start in Safe Mode"''
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshooting extensions and themes]] article for that.
''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
''When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.''
Thank you. -
I can't get into the itunes store. Computer is saying to change compatibility mode. I followed the directions to do this, but I do not have a compatibility mode tab. Any ideas on what to do. Does this have anything to do with Google Chrome and Explore, maybe?
Were you connecting regulary up until a week ago? I have noticed that I have gotten a lot of those messages tonight. May the iTune site is very busy? (a lot of iTunes cards given out today)
I closed iTunes and then re-opened and it helped. My connections have been intermittent at best tonight. -
HELP!! Can't get into the itunes store?
Hey everyone I have itunes downloaded but when I click on Itunes Store from my itunes homepage it get the following message, "itunes could not connect to the itunes store. The network connection timed out. MAke sure your network settings are correct and your network connection is active then try again". What does this mean? Have any of u experiecned this problem? How can I fix it? Like I say I cant even get into the itunes store and am getting really frustrated. Thanks for the help.
Were you connecting regulary up until a week ago? I have noticed that I have gotten a lot of those messages tonight. May the iTune site is very busy? (a lot of iTunes cards given out today)
I closed iTunes and then re-opened and it helped. My connections have been intermittent at best tonight. -
I am a first time user trying to download a movie to my PC. I created and verified my apple ID, but can't get into the itunes store. Please help.
Why not? What, if any, errors are occurring when trying to access the itunes store?
Is iTunes actually installed? -
When I try to open passbook I was getting error " I cannot getting connect to itune store " what I need to do for fixed up tell. Thanks
Did you find the Firefox profile folder?
See http://kb.mozillazine.org/Profile_folder_-_Firefox
"Application Data" in XP/Win2K and "AppData" in Vista/Windows 7 are hidden folders, use %APPDATA% in the File name field<br />
Go to: Control Panel > Folder Options > "View" tab > under "Hidden files and folders", select "Show hidden files and folders"<br />
See http://kb.mozillazine.org/Show_hidden_files_and_folders
*XP: C:\Documents and Settings\<user>\Application Data\Mozilla\Firefox\Profiles\<profile>\
*Windows: %AppData%\Mozilla\Firefox\Profiles\<profile>\ -
I can not get into the iTunes store for the past two days. I can do a search on the music in upper right corner and get a drop down list. However, the screen is then white with "iTunes" in the middle. Any suggestions? Thank you.
Check out this Apple article -> iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
If your computer has one of the LSPs listed you may have to reset winsock.
If not, you may want to give this article a shot -> iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
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