I cannot get into the second page of some internet sites. For example, I'm not able to go into Business Section or Sport in NYT. Any idea how to fix this problem? Tks..

I'm also having issues with multiple emails..

For Flash, could you try downloading the "full" installers from this page:
https://www.adobe.com/products/flashplayer/distribution3.html
In the first table, there are two rows for Windows: one for the ActiveX control for IE, and one for the plugin for Firefox. You might want to grab both. And try the .msi files instead of the .exe files to see whether those work better.
Will either of those install?
It's odd that on a newly rebuilt system your More System Details shows that you have a user.js file, which is an optional settings files used to override your previous session settings. This is not part of the standard Firefox installation, so if you did not create that file yourself, you may want to investigate or delete it. This article has more information on that: [[How to fix preferences that won't save]].

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When trying to install Epson R200 driver/utility combo, the installer gets stuck in an endless loop asking for admin password without installing. Any idea how to fix this problem?

When trying to install Epson R200 driver/utility combo, the installer gets stuck in an endless loop asking for admin password without installing. Any idea how to fix this problem?

Have you checked on the Epson support site? R200 support is located here.

HT4061 my iphone4 has a broken lock screen button. im struggling to turn it on, when i plug it in it keeps restarting showing the apple sign then turning off again. any ideas how to fix this problem?

my iphone4 has a broken lock screen button. im struggling to turn it on, when i plug it in it keeps restarting showing the apple sign then turning off again. any ideas how to fix this problem?

That happened to my brother earlier. He went into Facebooand then into another app and the same thing happened. he ended up having to restore it. Mine stayed with the Apple logo for a bit but its back to normal after pressing the buttons a million times. I hope you get your problem sorted. Goodluck!

I updated my Mac Book Pro to Yosemite, now to says it's not compatible with my Cannon copier. Any idea how to fix this problem?

I updated my Mac Book Pro to Yosemite, now it says it's not compatible with my Cannon copier. Any ideas how to fix this problem so I can use my Cannon copier again? Thanks for any help!

If MF4150 is correct...
http://www.usa.canon.com/cusa/home
search MF4150
click >Drivers & Software
Verify or choose Yosemite 10.10 - then click the [+]
Again verify Yosemite > click agree > click [DOWNLOAD]
The rest should be self-explanatory
ÇÇÇ

HT204389 siri quit working in notes. Any ideas how to fix this problem?

Siri quit working in notes. It still works from the main screen.Any ideas how to fix this problem?

Yes I do spend a lot of time in China but I have had problems in other countires as well. I am in China right now.
I have two Gmail accounts and one Cox account. Cox is my intranet provider back home. I have had problems with all three accounts.
I have tried several outgoing port settings. 993, 995 465, 587 are some that I can remember trying.
Sometimes my accounts will go offline without me doing anything. This is all a mystery to me. I don't have any idea why I have trouble like this. A few minutes ago I changed my Cox account outgoing port and took the account on line and I got my incoming email but when I tried to forward an email that I got it would not go out.
Any ideas you have would be helpful.

HT5557 since i updated my Apple ID with correct email address I can now only send imessages to email addresses and not iphone numbers - any idea how to fix this problem ?

since i updated my Apple ID with correct email address I can now only send imessages to email addresses and not iphone numbers - any idea how to fix this problem ?

You might want to try contacting Apple for assistance by going to https://expresslane.apple.com, then click See All Products and Services>iTunes>iTunes Store>Passwords & Security Questions>Lost or Forgotten Apple ID password. They should be able to explain what's going on and help you reset the password for the old ID if necessary. The call should be free.

Hello, i am having problems with itunes store. it wont connect almost as if its hanging, any ideas how to fix this problem

hello, i am having problems with itunes store. it wont connect almost as if its hanging, any ideas how to fix this problem

BOB we need you urgently
Perhaps Bob will see this thread, he is the professor in these cases.
You do not use a WEP password but wpa/wpa2 on router and equipment.
All equipment connects to WiFi, but for your iPad.
Even with all other equipment WiFi off, you cannot connect your iPad.
Your iPad connects to other WiFi nets correctly.
All resets etc done on iPad and Router.
Still I am not sure it is your router for sure, frustrating...
I want to test 2 other things:
1. in your iPad, set everything OFF in Settings/Cellular, turn off/then/on your WiFi, and see whether it will still not connect...
2. If that does not do it: disconnect the router as well as the modem from the power, for 15 seconds, then reconnect the modem, let it fully start, then reconnect the routet let it fully start, turn of your WiFi in iPad, then on, and see whether it will connect.

My iphone 3gs says I need to restore my phone with itunes. when i connect the phone it says i need to unlock the phone which i cannont due because of the caution saying i need to restore. does anyone have any idea how to fix this problem

My iphone 3gs says I need to restore my phone with itunes. when i connect the phone it says i need to unlock the phone which i cannont due because of the caution on the phone. How do i fix this?

Hold down the power button and home button at the same time until the phone powers on, shuts back off, powers on again and continue to hold it until it shows the itunes logo to plug in to itunes. This should allow you to restore without unlocking it.

I recently upgraded from an iphone 4 to a 4s, but now all songs purchased from iTunes will not play via my phone. Any idea how to fix this problem?

I upgraded from an iphone 4 to a 4s, after a few initial problems and two restores, everythings seemed to be working...until I went to play some music, all music loaded to itunes via CD's played, but ALL purchased music from itunes does not play...i click on the song and the screen flashes to the image then goes back to the list of songs, so the purchased music shows up...just does not play. Can anyone help resolve this problem? Thanks!

here is an interesting thing: take the iphone and set lock screen to never. Now make an email with siri--be sure to activate her with call button. get to the body and get some text in there. then just stop talking. LOCK SCREEN APPEARS!!!!!! and of course you draft is gone.
There does seem to be a work around for some--maybe all these issues. Don't use the call button--use the buttons on the phone.
Siri seems to behave properly with scenerio above---sans call button. She does not go to lock.

In sounds my email notification is stuck on minuet and although I change the sound it will not budge. does anyone have any idea how to fix this problem

This is very infuriating as the sound will not be changed. Does this mean I have to do a system reset.

https://discussions.apple.com/message/23673157#23673157
Check above discussion link here in the Apple support discussions. Hope it helps!

Green screen using FaceTime or viewing videos through utube on ipad2, any ideas how to fix this problem?

Just got this ipad2 for Christmas and was able to FaceTime and view videos fine. Now am getting a green screen with audio in FaceTime and when watching videos through utube.

Did you find the solution?

When ipod starts up, shows usb cable to connect to itunes then asks for my lock password but cannot get into ipod to put in password. any ideas?

when ipod starts up, shows usb cable to connect to itunes then asks for my lock password but cannot get into ipod to put in password. any ideas?

You may need to connect the iPod in Recovery Mode and then restore it via iTunes. See this article for instructions on getting your iPod into Recovery Mode.;
http://support.apple.com/kb/ht1808
B-rock

On my Mac, after the installation i get this error when i start - Premiere Elements 13.0 has encountered an error. [/Adobe/pre/main/MediaCore/ASL/Foundation/Make/Mac/../../Src/DirectoryRegistry.cpp-283] any ideas how to fix this

On my Mac, after the installation i get this error when i start - "Premiere Elements 13.0 has encountered an error. [/Adobe/pre/main/MediaCore/ASL/Foundation/Make/Mac/../../Src/DirectoryRegistry.cpp-283]"
any ideas how to fix this, i don't know or haven't faound out how to contact Adobe supporet....

Here's the contact link for Adobe support. It's just three clicks from the site's home page.
Contact Customer Care

When trying to download the new iPhone version, I keep getting an error message that my network connection has timed out. Any ideas how to fix this?

When trying to download the new iPhone version, I keep getting an error message that my network connection has timed out. Any ideas how to fix this?

This is asked and answered many time each day. The forum search bar is on the right side of this page.
Disable your firewall/security software and try again.

Having a MBPr late 2013 and having a sound problem the sound does not come tom the headphones even its all the way up and when i remove the headphones it docent come out the internal speaker either ? any idea how i fix this?

the sound do not come out the headphones sometimes altho its all the way up in the setting and when i remove the headphones the sound doesnt come from the internal speaker either and only a reboot fixes the problem and thats annoying! any idea how tto fix this?

Hello. I've been able to play sound without problems through headphones or external speakers to date - the output always switched to these automatically until today. Now, sound output continues through internal speakers even if I plug in headphones or external speakers.
- I tested the headphones and speakers on other devices: they work fine.
- When I plug in headphones or speakers into the audio output port (I have verified that I'm not using the input jack) the devices are not detected and are not listed under the output tab in system preferences-sound.
I concluded from this that I probably had a problem with the audio port, so to test that I tried the following. I plugged a powered multi-USB device with ports for microphone line-in and headphone line-out into the USB port and switched it on. I verified that it was working by plugging a USB stick into the multi-USB device - this was recognised successfully, so the device was clearly working. I then plugged in headphones and speakers into the audio line-out on the multi USB device - but still no sound came through them (and tey were not listed among output devices) and the Mac continued using internal speakers.
What should I do? Does the latter test suggest that the problem does not lie with the audio port, or is my test not conclusive? What would you advise?
Many thanks indeed!
NG

I cannot get into the second page of some internet sites. For example, I'm not able to go into Business Section or Sport in NYT. Any idea how to fix this problem? Tks..

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