I cannot get iTunes 12 (64 bit) to download to my new pc

I have been trying for a few days to get iTunes 12.01 (64 bit) to download to my new PC. I have tried in both IE and Chrome from http://www.apple.com/itunes/download/ and it just takes me to the "Thank You" page without ever starting the download. No pop ups being blocked or anything like that and I have had no other troubles downloading other programs during this time.

See the Further Information area of Troubleshooting issues with iTunes for Windows updates for download advice and direct links if required. Review the rest of the tip if you have problems with the install.
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Cannot get Itunes 10 to download to macbook 10.6.8

I cannot get Itunes 10 to download on my macbook 10.6.8. when I check for updates via itunes it tells me that there is a new version and when I go to download it my computer tells me all software is up to date. I cannot sync my iphone or ipad

With that one, I'd try updating using a .dmg installer downloaded from the Apple Website:
http://www.apple.com/itunes/download/

I cannot get itunes to download. I have a PC with windows 7. I had itunes but got a message that told me to uninstall and reinstall intunes. I uninstalled but now can't reinstall. How can I get itunes to install again?

I cannot get itunes to download. I have a PC with windows 7. I had itunes but got a message that told me to uninstall and reinstall intunes. I uninstalled but now can't reinstall. How can I get itunes to install again? I click on the download itunes button and it immediatly takes me to the page that says thank you for installing itunes. But it doesn't install. I'm getting so frustrated!! Can anyone tell me how to install itunes???? Thanks.

This iPod Classic Community forum is a bad place to post your problem with iTunes, phone support wouild be good. but if you like to talk to support people, post your iTunes problem to the iTunes community forum.
Or you can read this Apple Support Article on Re-installing iTunes
Have a nice day!

Cannot get itunes to download

cannot get itunes to download

This fix does not work for me because there is no apple software update to repair because an earlier fix said to uninstall it and all the other apple componants before reinstalling. I also can not reinstall at all now. There are heaps of people with the same problem. When I try to reinstall itunes it goes part way and then I get the same error message "there is a problem with the windows installer package". Why all of a sudden is this happening after years of using itunes?

I have a Dell XPS with windows 7 and i cannot get itunes to download

I had itune installed on my PC and came home and it would not work at all. so I uninstalled and now I cannot get itunes to re-install. an ny suggestions?

Hello xMaddiex,
The article linked below provides some useful steps that can help get FaceTime working on your MacBook Pro.
FaceTime for Mac: Troubleshooting FaceTime
http://support.apple.com/kb/TS4185
Cheers,
Allen

TS1538 I cannot get Itunes to recognize my Iphone 4s, or Ipad2 after installing IOS7??? Says must install Itunes 11.1. 0So I did and still no luck. Anyone got any advice???

I cannot get Itunes to recognize my Iphone4s, or Ipad 2 after installing IOS7? Says must install Itunes 11.1 So I did that and still no luck. Anyone got any advice???

Version 11.1.5.5 of iTunes was just released today. If you update to that, does that help with the recognition troubles?
http://www.apple.com/itunes/download/

I recently purchased Windows 8 laptop and installed Office 2013. I then installed iTunes. After moving all my music to the new PC, I got iTunes to import it and sync it to my iPod (3rd gen). However, I cannot get iTunes to sync my Outlook Contacts

I recently purchased a Windows 8 laptop and istalled Office 2013. I then installed iTunes. After moving all my music to my new PC I got iTunes to import it, and then synced it to my iPod (3rd gen.) However, I cannot get iTunes to sync my Outlook Calendar or Contacts with my iPod. When I try it crashes Outlook. iTunes continues to try to sync, but when it finishes my Calendar and Contents are empty (ERASED!). I have de-installed and re-installed iTunes (according to Apple's instructions), repaired Office 2013 and Outlook, scanned for viruses (etc), cleaned out temp folders, defragmented, etc., etc., etc. Has anyone seen this before, and does anyone know houw to fix it? (HELP!)

Well, I guess I have to download some other software to make my apple product work. Really great stuff you guys sell. I will never buy another apple product. My Iphone, Ipod and Itunes are junk

Installed latest update and now i cannot get itunes to load

installed latest update and now i cannot get itunes to load

I was having major problems too. I ended up completely uninstalling itunes then downloaded it again from http://www.apple.com/itunes/. If you're using firefox, for some reason itunes will not download and I don't know if using googlechrome will also have problems,so just to be sure that it will work on your first try, use internet explorer when you download itunes. Hope this helps...

I cannot get itunes to update. I have version 10. When I either 'check for updates' or try and update thru the apple menu, it doesn't update.

I cannot get itunes to update. I have version 10. When I either 'check for updates' or try and update thru the apple menu, it doesn't update. What should I do?

Hi gnaksung,
Thanks for participating in the Apple Support Communities.
It seems like you're trying to update iTunes 10 on your Mac, but the update options are not working.
You may find the troubleshooting tips and download method in this article helpful with updating iTunes:
Troubleshooting iTunes installation on Mac OS X - Apple Support
If you're currently using OS X 10.6.8, see this link for the iTunes 11.4 download, which is the latest version that can be installed:
iTunes 11.4 for OS X 10.6
Sincerely,
Jeremy

I cannot get iTunes 10.5.1 (windows) to burn a playlist to CD. It cancels immediately

I cannot get iTunes 10.5.1 (windows) to burn a playlist to CD. It cancels immediately with an Unknown Error 4251 message.
I am running iTunes on both 32 and 64 bit versions of Windows 7 and get same result on both machines.
It used to burn perfectly using previous versions of iTunes.
Any suggestions?
Thanks

The 4251 isn't all that common (relative to other reported import/burning messages). So to be getting it suddenly on two different PCs suggests a conflict with something you've got running on both machines.
Could you post diagnostics for both PCs, please? (Fingers crossed there might be some commonalities in the two sets of results that might lead us to the cause of this.)
(No need to put both sets of diagnostics in one reply. Posting each set in a different reply will quite probably be much easier for you.)
In iTunes, go "Help > Run Diagnostics". Uncheck the boxes other than DVD/CD tests, as per the following screenshot:
... and click "Next".
When you get through to the final screen:
... click the "Copy to Clipboard" button and paste the diagnostics into a reply here.

Cannot get iTunes 12.0 to install with OS 10.10

i have 2009 iMac with 4GB memory 3.06ghz intel core 2 duo. i have updated OS to Yosemite two day ago. i cannot get iTunes 12 to install. the dmg downloads and i go through the process of installation and get the install completed successfully. cannot find iTunes anywhere on computer i have tried restarting after install and still no iTunes

You can find iTunes in three places:
In the Dock, between FaceTime and iBooks icons.
In Launchpad: open it and you will find the iTunes icon.
In Finder: open a Finder window, choose Applications in the sidebar and open iTunes.
Note that iTunes may show up with the old icon the first time you open it, but it will be updated. Note that the latest iTunes version is 12.0.1, so if you do not have this version, open the Mac App Store, go to Updates and install the most recent version

I cannot get iTunes or QuickTime to install. I receive an "access denied" error even after uninstalling both completely.

I cannot get iTunes to install on my Windows 7 PC. I have uninstalled iTunes and QuickTime completely, and downloaded the newest versions. On installation, I receive an "access denied" error for both. I am on an administrator account, run as administrator, deleted my temp folder, everything. I cannot get either to install. Any suggestions? Very frustrating.

I am am seeing exactly the same scenario being played out as phitzdisco, on a Dell running Windows 7, and normally a very stable install at that. Steps followed
Uninstalled all the software correctly, following instructions, in the Program & program(x86) folders
Rebooted
Cleaned out the \appdata\local\temp directory
Download the latest iTunes
Run as user and a second time through after repeating the steps above as administrator
Three "Access is Denied" messages in the install
Log file iTunes64SetupD2C.log shows
     fdintCLOSE_FILE_INFO
        file name in cabinet = Bonjour64.msi
     fdintCOPY_FILE
       file name in cabinet = SetupAdmin.exe
       uncompressed file size = 77136
     fdintCLOSE_FILE_INFO
        file name in cabinet = SetupAdmin.exe
Executing: "C:\Windows\system32\msiexec.exe" /i "C:\Users\Paul\AppData\Local\Temp\IXP322.TMP\iTunes64.msi" INSTALL_SUPPORT_PACKAGES=1
Returning: 1603
In the SetupAdmin1B84.log we see
MessageType: INSTALLMESSAGE_ACTIONSTART
Message: Action 09:05:24: AllocateRegistrySpace. Allocating registry space
Returning:   1L
MessageType: INSTALLMESSAGE_INFO
Message: Action start 09:05:24: AllocateRegistrySpace.
Returning:   1L
MessageType: INSTALLMESSAGE_INFO
Message: Action ended 09:05:24: AllocateRegistrySpace. Return value 1.
Returning:   1L
MessageType: INSTALLMESSAGE_ACTIONSTART
Message: Action 09:05:24: ProcessComponents. Updating component registration
Returning:   1L
MessageType: INSTALLMESSAGE_INFO
Message: Action start 09:05:24: ProcessComponents.
Returning:   1L
MessageType: INSTALLMESSAGE_ERROR
Message: Access is denied.
Returning:   1L
MessageType: INSTALLMESSAGE_INFO
Message: Action ended 09:05:33: ProcessComponents. Return value 3.
Returning:   1L
MessageType: INSTALLMESSAGE_COMMONDATA
Message: Message type: 2, Argument: 0
Returning:   1L
MessageType: INSTALLMESSAGE_COMMONDATA
Message: Message type: 2, Argument: 1
Returning:   1L
MessageType: INSTALLMESSAGE_INFO
Message: Action ended 09:05:33: INSTALL. Return value 3.
Returning:   1L
MessageType: INSTALLMESSAGE_INFO
Message: Property(S): UpgradeCode = {529316F8-601C-48AB-BAF6-D9E09938D8D3}
Returning:   1L
MessageType: INSTALLMESSAGE_INFO
Message: Property(S): INSTALLDIR = C:\Program Files (x86)\Common Files\Apple\Apple Application Support\
Returning:   1L
The other 6 logs files are also present, but somewhat large to post unless required.
I hope this can potential help us both find the issue

I cannot get Itunes to update my IPod. I am at a loss

I am a seasoned IPod user. I just transitioned to a new PC and cannot get Itunes to update my Nano IPod. I have downloaded new versions of ITunes and updated my IPod software. ITunes sees the IPod but does not transfer any songs or playlists---help

What the user before me is trying to say pretty quickly is, Be sure that the settings in iTunes are set to update your iPod.
1) Plug in your ipod
2) Click the button with the ipod on it, about fourth from the right at the bottom (bottom right corner)
3) Manual (choice 3) is probably selected, Select automatically update all songs instead (choice 1).
Does this help? If not, let me know.

We own 5 Apple devices but for some reason I cannot get iTunes to recognize one of the iPads. The other 4 show up just fine and we can sync and do all the stuff we are supposed to do, but this one device is never recognized. Tried everything. Help!

We own 5 Apple devices but for some reason I cannot get iTunes to recognize one of the iPads. The other 4 show up just fine and we can sync and do all the stuff we are supposed to do, but this one device is never recognized. I've tried updating the software, reinstalling iTunes, using different ports on the laptop, different cables...just about everything. I have NEVER been able to connect this one device, but all the others are fine. I'm at my wits end. Is there someone out there who can help a relative novice figure out what's going on? Thanks so much!

iPad not appearing in iTunes
http://www.apple.com/support/ipad/assistant/itunes/
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/TS1591
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
iTunes for Windows: Device Sync Tests
http://support.apple.com/kb/HT4235
IOS: Syncing with iTunes
http://support.apple.com/kb/HT1386
Apple - Support - iPad - Syncing
http://www.apple.com/support/ipad/syncing/
iTunes 10.5 and later: Troubleshooting iTunes Wi-Fi Syncing
http://support.apple.com/kb/ts4062
 Cheers, Tom

Cannot get iTunes DJ to work

No doubt it is something really obvious that I'm missing, but I cannot get iTunes Dj to work. If I click on iTunes DJ in the left column, right section of the window says "iTunes DJ" and explains that I can make a continuous mix, but there is no list of music. The play button is greyed out.
The help file says "To select a specific playlist (instead of your library) for the live mix, choose an option from the Source pop-up menu at the bottom of the iTunes window."
but there is no Source pop-up menu at the bottom of the iTunes window.
Any ideas?

Do you see the grey bar at the bottom of the screen when you select iTunes DJ, the one with the Settings and Refresh button, as seen in the picture on this web page? If not, then the bottom of the window may just be off the screen on your system so you don't see the Source selector. If that does seem to be the problem, try changing the resolution of your Mac's screen (Displays system preference) to the highest resolution. If it already is, try changing it to a lower resolution, then back. That may get the iTunes window to reappear..
If not, open the Script Editor application, paste in the following text (up to and including the line that says "end tell") and click the "Run" button:
tell application "Finder"
set {d1, d2, d3, d4} to (get bounds of window of desktop)
end tell
tell application "iTunes"
set margins to {d1 + 10, d2 + 54, d3 - 10, d4 - 148}
set bounds of window 1 to margins
end tell
If the iTunes window is running off the screen, that should restore it.
Hope this helps.

I cannot get iTunes 12 (64 bit) to download to my new pc

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