I cannot get itunes to play certain tv shows all i get is a black screen and the timer does not move what should i do?

I am trying to play a season on my computer but it will not play. The timer does not move and all i get is a black screen. Should i just repurchase the season. the season does play on my ipod.

http://support.apple.com/kb/ts3694
Error 20, 21, 23, 26, 28, 29, 34, 36, 37, and 40
These errors typically occur when security software interferes with the restore and update process. Use the steps to troubleshoot security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.
Also, check your hosts file to verify that it's not blocking iTunes from communicating with the update server. See the steps under the heading "Blocked by configuration (Mac OS X / Windows) > Rebuild network information > Mac OS X > The hosts file may also be blocking the iTunes Store." If you have software used to perform unauthorized modifications to the iOS device, uninstall this software prior to editing the hosts file to prevent that software from automatically modifying the hosts file again on restart.

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If a website uses BGSOUND then it will only work in IE.
BGSOUND is not compatible with other browsers like Firefox.
* http://kb.mozillazine.org/Background_music_does_not_play

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I purchased a computer with Windows 8 and installed the 8.1 upgrade. I installed Adobe Acrobat XI Pro and have had error messages about specific fonts not being present but the document opens just fine. Other times (about half the time) the document will not open or opens as a blank screen, and eventually Adobe Not Responding appears, with the usual choices to close or look for a solution. If I look for a solution it tells me that no solution was found. I have not found any information online about this problem. I have used Adobe Pro in previous versions in a Windows 7 and Windows XP environment and not had any problems. Is there a simple solution to this? I have uninstalled and reinstalled Adobe, and still no luck.

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Why do my songs and audio books keep getting erased when I add a new book? Now some books will not play and the iPod does not keep track of where I was when I pause a book, leave for music and then go back!

About a month ago I added some new audio books to my iPod Classic and then after disconnecting, I discovered EVERYTHING had been erased.
I had to restore through my iTunes but then I could not load my music back on.
I uninstalled / reinstalled iTunes and completely reformated the iPod drive.
I successfully got my music and books back on but then added a new book two days ago only to discover everything got erased AGAIN!!!
Of course, my 1 Year Warranty was up about a week before the first incident.....
I formatted the iPod again, uninstalled / reinstalled iTunes (it was freezing during sync) and downloaded all my music and books again.
Now I have several books that will not play (they play on iTunes and they played on the iPod before all these events) and the iPod does not keep track of where I was in a book when I have to stop and go to something else.
Does anyone know what is going on with this thing??? I have a 5th Gen Video and in all the years I've had it, I've NEVER had problems like this!
Does anyone have any ideas on what I can do to get my iPod Classic up and running properly again?
Thanks.

When iTunes/iPod sync process failed due to timeout, the iPod, has only the initilaised filesytem structure at the start of the Sync.
The timeout failure could be due to
Bad hardisk - do the iPod disk diagnostic, refer to this excellent post by tt2
Slow USB port or resource - Dont use any USB hub, disconnect all other USB devices while syncing
Timeout due to Antivirus or other plugins - disconnect from Internet and stop the Antivirus or monitoribng software if you are syncing.
Preferably stop doing other things while syncing this ancient device, which the latest iTunes designer, think will soon be extinct.
Have a nice day!

I have a 25" 2.8 GHz Intel core 2 Duo working on OS X 10.8.4, within past 2 days we've had the black screen and the white screen, we are up and kicking again but I can leave the computer playing music from iTunes, but within 10 minutes the screen is back.

I have a 25" 2.8 GHz Intel core 2 Duo working on OS X 10.8.4, within past 2 days we've had the black screen and the white screen, we are up and kicking again but I can leave the computer playing music from iTunes, but within 10 minutes the screen is back, yet the music is still playing in the background. I can't get rid of the black screen unless I force quit the computer, then it starts ok. Then the process starts all over again.

I have a 25" 2.8 GHz Intel core 2 Duo working on OS X 10.8.4, within past 2 days we've had the black screen and the white screen, we are up and kicking again but I can leave the computer playing music from iTunes, but within 10 minutes the screen is back, yet the music is still playing in the background. I can't get rid of the black screen unless I force quit the computer, then it starts ok. Then the process starts all over again.

HT4113 My daughters iPod touch asks for her pass code but when she types it in the cursor does not move or input any characters so,she cannot get into the iPod. This has suddenly happened for no apparent reason

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Try:
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- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

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I have an ipad2. PLEASE can anyone tell me if I can watch a movie purchased from iTunes without wifi (after I have downloaded the movie and hit play while connected). My husband is going for chemotherapy and the hospital does not have wifi.

Yes, if the movie has been downloaded to the iPad, then you can watch it without Wi-Fi.

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Jailbreaking iOS can't be discussed in this forum.

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When you say [First it will not let me make my apple ID account and then whenever it does work it says cannot connect to itunes store ]
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HT1199 I have a desktop mac operating on Mac OSx 10.4.11 and the system does not recognize my iphone and I am unable to upgrade to the newest itunes version. What do I need to do?

I have a desktop mac operating on Mac OSx 10.4.11 and the system does not recognize my iphone and I am unable to upgrade to the newest itunes version. What do I need to do?

Backup first
It is always best to have a full bootable backup before you upgrade. If you fail to do this you will be unable to return to this OS if you decide you don't like the new OS. Also there is a slight chance that an install could lose everything on the Mac. The backup must be to an external hard disk. Preferably use Carbon Copy Cloner to make a bootable backup of the whole disk.
Erase before the install
Once you have a bootable backup on an external disk it is best to erase the internal disk with the new installer DVD before you install.
During the install
Preferably do not import any data or preferences from earlier OSs during the install process as this can reintroduce bugs.
OS numbers and names
OS X 10.4.x - Tiger
OS X 10.5.x - Leopard
OS X 10.6.x - Snow Leopard
OS X 10.7.x - Lion
OS X 10.8.x - Mountain Lion
More about Macs
The Apple History site has specifications for every Mac ever produced: http://www.apple-history.com/
Upgrade to Leopard
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Upgrade beyond Leopard
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Upgrade beyond Snow Leopard
Information about upgrading Snow Leopard to Lion or Mountain Lion: http://store.apple.com/us/product/MD256Z/A
Important
Check that your Mac complies with any requirements. If you are not in the US you should use the Change Country link at the bottom of Apple pages.

Ipod restore failed can see on the screen is the cable connection symbom and the ipod does not appear in the LH panel of itunes is there an easy solution to this

ipod restore failed can see on the screen is the cable connection symbom and the ipod does not appear in the LH panel of itunes is there an easy solution to this

To get iTunes to see your iPod try:
- Placing the iPod in recovery mode. See:
iPhone and iPod touch: Unable to update or restore
- Placing it in recovery DFU mode:
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- Sometimes this program will get th iPod in recovery mode:
RecBoot iPod-1.0.2-Mac-Jaxov.zip - File Shared from Box.net - Free Online File Storage

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HT1725 I purchased Danza Kuduro Don Omar & Lucenzo and the song does not play

I purchased Danza Kuduro Don Omar & Lucenzo and the song does not play

Danza Kuduro doesn't play? ¡That will bring the party to a halt real quick!
Seriously, it is most likely just a download problem. You can delete the bad copy from your library, and then download a fresh copy at no cost by following this guide:
http://support.apple.com/kb/PH1619
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I cannot get itunes to play certain tv shows all i get is a black screen and the timer does not move what should i do?

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