I cannot get my Airport Utility to recognize my Airport Express

My base station is set up. I've reset my Express several times but I still cannot get the utility to "see" the Airport Express...I've spent way to much time trying to figure this one out...any advice...?
Using Version 5.3.2 (532.8) (just did the update...didnt' work before either)
--K

I have the same issue, I was able to narrow it down to the software on the Mac, I have a Mac book pro and a pc laptop, the pc can see and change the airport extreme setting no problem (which annoys me due to me not wanting to use PC anymore), but the Mac book does the same thing as the initial poster above. I was on the phone with 3 different people from Mac and the best thing they could come up with was bring the Base station and Mac book to a Genius Bar.
Steps that I have already tried that have not worked are as follows.
• Created new account to test the network connection.
• Deleted, recreated the network connection and rebooted Laptop
• Deleted the Airport Extreme base station utility and reinstalled the latest one (Rebooted after delete, rebooted after install)
• Tried to access the router via hard wire still nothing

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