I cannot get my crash report so that I can look at the modules and see if I have malware.

Mozilla is unable to retrieve my crash report. Is there another way to view the modules information to see if I have malware/

Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

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and one of the Crash IDs is shown below - I h ope I have copied it correctly.

Triple-click anywhere in the line below to select it:
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Problem Event Name: APPCRASH
Application Name: AcroRd32.exe
Application Version: 9.3.0.148
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Fault Module Name: MSVCR80.dll
Fault Module Version: 8.0.50727.3053
Fault Module Timestamp: 4889d619
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Exception Offset: 000046b4
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Locale ID: 1033
Additional Information 1: 1c06
Additional Information 2: 3e8982132dc4aed10ec354e2ccc1b569
Additional Information 3: 72d3
Additional Information 4: c7ffbcbea5b3a5a3e4e867b06398e942
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I cannot get my crash report so that I can look at the modules and see if I have malware.

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